Excellent experience! Alex was amazing, found the parts I needed and had them ready to go when I…read morearrived. Hire more people like Alex, I will be back to experience his outstanding Hospitality and Customer Service! Thank you!

I returned the car battery I bought online with same day delivery because my friend got my car's…read morebattery going. I asked the young man working if they had carts, but they did not. He was kind enough to get my car battery out of my car for me, and then he returned it in full. It was not used, and the return was easy, pleasant, and hassle-free at the Brookfield store on Ogden. Way to go, AAP!

Update: bought and used the kit that was recommended to me and I could not be more pleased with the…read moreoutcome! I was proud that I easily did it myself. Only $25 for the kit!! Prior to the process, I could barely see at night on the road because my headlights were so dim. It made a huge difference.

Overall, meh. Pros:…read moreThey will take used lead acid batteries for recycling. No charge. They say in some cases may give a rebate, probably a store credit. I have used lead batteries from a computer UPS that wore out and I didn't want to just toss in the garbage. Cons: Store employees unfriendly and minimally helpful.

I've been going to AutoZone for a while now and it's honestly one of those places that just makes…read morecar maintenance easier when you're doing it yourself. I usually go in for oil and I'm in and out without any hassle, and the staff never act like you're bothering them even when you have basic questions. What I really appreciate is the small things -- if I forget a funnel or need something quick to make the oil change go smoother, they usually have what I need right there and it saves me from making an extra stop. That kind of convenience goes a long way when you're already under the hood. Overall, solid spot for DIY repairs and maintenance. Reliable, stocked, and helpful without overcomplicating things. Definitely a go-to for me whenever I'm doing oil changes or quick fixes.

I came in with what I thought could be a dead battery. I worked with Daniel and Ozzie on my issue…read more They were great and friendly. Pricing was fair. They changed out my battery on the spot and took like 5 mins. Totally recommend.

Muffler and exhaust system replaced on my Toyota 4Runner. Quality work. Family owned local…read morebusiness. Fair prices. Honest people. Well done! Thank you Fair Muffler Shop of Countryside, IL !

I've gone here twice now. Both for emergency type situations and they were able to get me in…read morequickly. Pricing is reasonable and they are honest about what is needed for safety without being pushy. Rob is super nice and knowledgeable. They replaced my exhaust system which was fast and no issues. I also had my brakes done after being metal on metal for a while (I know eek) and they brought me back to safety! The last place I went to never mentioned the other issues my car was having and also stripped by drain plug! As a woman - I feel like we get screwed around easily and I don't feel that way here at all. Thank you to all the people who worked on my piece of work Toyota Highlander!

Counter-person named Sam gave me a bad experience via phone , was very rude told me he was too busy…read moreto help me. Basically " not my problem " mentality Not the first time I've dealt with this type of behavior from this store location. Beware when calling that you might get a bad attitude from someone working there.

From the owner: Come by and visit our store in Lyons, IL or Countryside, IL…read more Our auto parts store is located in Lyons, IL. We also have a location in Countyside, IL for your convienience. Our goal is to provide complete satisfaction by offering a friendly, personalized service to meet all of your automotive parts and accessory needs. Whether you prefer to order online or in our store, we look forward to working with you.Travel with confidence knowing that all NAPA brand parts purchased are warranted and honored at more than 6,000 NAPA Auto Parts Stores and NAPA AutoCare Centers nationwide.Thank you for choosing A & M Parts Inc, we appreciate your business.

Top notch staff and techs. Went in for the final touches on…read morethe Broadway Suspension coilovers I installed, had them install the rear sway bar I didn't have time to do as well. I was hoping for same day but, it didn't work out. Busy place and they told me ahead of time that they would try to but no guarantees. Picked up next day after work. I appreciated the updates and photos they sent me via Instagram as well as their up front pricing estimates. They also told me I was wrong about where I wanted my ride height with zero hesitation or people pleasing attitude, that was refreshing and showed they cared about the safety and longevity of the car and not just me wanting it slammed lol. There was a slight hiccup after driving it a couple weeks, my passenger rear shock adjustment ring came loose. They very quickly got me setup with an appointment to correct it at no cost. Yea, it took some of my time but, that's what happens when you start modding. Shop is clean, obviously not spotless but clean. All techs and front staff are very friendly and professional as well. I'm very happy with the service here and will definitely be back for anything I'm not capable of doing myself or need more technical help to dial in. Highly recommend this place for great service whether you're modded or stock. You can also check out their insta, some pretty cool rides on there!

Be careful taking your car here mine left with more problems than it had. Wish i new not to trust…read morethese kids.

Horrible service the woman who answered the phone would not put management on the call, kept…read moreignoring my calls lying at 3:48p saying the manager is on lunch and they close at 5p I inquired about a part on a vehicle & she ignore my request when I explain that she was charging the same price for the part brand new, she asked someone in the back and they continuously ignored my calls afterwards

Excellent from entry to exit…read more Car options while picked over a bit there was what I needed

everyone here is professional af. meaning they work with…read moreall vehicles if you have a tesla to work on or lowered vehicle just be specific they know what to do. ask for Alejandro aka alex. 10 out of 10 . when i say this i mean this but i trust no one else and no one else touches my Denali. fantastic Team!

I received an email from PepBoys today, and called the corporate office. After holding a good 45…read moreminutes I was able to give my info to Cindy in Customer Service who assured me someone would call me today. And I believed her. Yesterday I was on hold for one and one half hours until 5:15pm when I was cut off because they are on the east coast, therefore EST, and they were now closed. Since I have still heard nothing I am escalating my complaint with governmental contacts and more poor reviews, and seriously considering legal action at this point. I will not be ignored.

I would HIGHLY RECOMMEND this company for towing. I called to schedule my car to be moved. I have a…read moreclassic muscle car and they came out with a flat bed as quickly as they could. I asked that he be very careful and he definitely was. The move went flawlessly and I couldn't be happier. I will definitely be calling them back the next time I'm in need.

Izzat and his crew are the best in this business. They fixed my break and gave me the best price in…read moretown. They did a proffisional and excellent job. I have been fixing my cars with them for many Years and will keep use them. Thank you for a job well done. Al janabi La Grange