Today was the follow up appointment for the root canal I had last month…read more I arrived earlier than my appointed time. Last time the GPS sent me to the wrong end of Fox St; and kept rerouting me back to the same spot. Today the GPS did it's job. The front desk staff informed Dr. Blondin that I was here; and almost immediately I was ushered into an exam room. His assistant had me in two bibs to protect my clothes, asked if I wanted music, I thought I was on a cruise ship. Every knob, handle, wire, instrument in the room was covered with plastic. The Zeiss microscope was in its own sealed plastic bag. Dr. Blondin was in shortly. He explained what was going to happen today in his cheerful and reassuring voice. After a local analgesic; the work began. A dental dam was applied, then the drilling began. All the while the doctor was letting me know what was going on during the procedure. A few X-rays latter I was almost done. The X-rays showed the true picture of the bicuspid and the repair done. I'm way past the age of being in awe of anything. This endodontist office leaves me awestruck. Everyone does their job with precision and acumen. If you need a great endodontist - This is the place to go to first. What's that old saying? "you've seen the rest; now see the best". I'm paraphrasing.

Having never had any dental work other than the standard cleanings and my wisdom teeth out, I have…read moreto give Dr. Assogna and her associates major props for putting my nerves at ease and making a root canal a pleasant experience. From explaining every step of the process to the hands spa treatment, you felt comfortable and calm throughout the entire process. Kudos to the team, I hope I don't have to go back, but if I ever need any tooth work done, I know who I'm going too.

Unfortunately my next experience was terrible. They did a root canal on the wrong tooth. Then they…read moretried to blame the referring dentist for putting the wrong info down (she did not) then tried tell me that tooth needed rework anyway (it was the one they had previously treated?) this was a nightmare.

I found Dr. Magda through my insurance. I called to schedule and as soon as I told them who my…read moreinsurance was, they told me, oh we don't want to be in their network and didn't mean to sign up 2 years ago. They refused to bill my insurance. The staff said they would charge a flat $1400 for a root canal and would give me an itemized bill that I could submit to my insurance. I confirmed again with my insurance the day before that Dr. Magda was in-network. I went in for the root canal and temporary filling because she doesn't do the post, core, crown or permanent fillings. They took an x-ray before going into the procedure room. They said everything went well afterwards and it was done in under 30 minutes. 3 days later I woke up with a bad tonsil infection, worst Albany Med Urgent Care had ever seen. It was concluded by multiple physicians that it was related to the root canal since it was a bottom tooth; whether the tooth was infected and Dr. Magda didn't catch it or I caught the infection at the office. I called Dr. Magda's office as soon as they opened and the receptionist said she would speak with the doctor to let her know. Surprisingly, I never even got a phone call back to check on me or ask me to come in to check the tooth/root canal. My medical doctors and primary dentist monitored the infection and tooth. Long story short, almost 6 months after said root canal I had to have my tonsils removed because the swelling never went away even though the infection was resolved. To make matters worse, when I submitted my dental claim to my insurance, Dr. Magda managed to get her contract with my insurance cancelled retro to just days before my procedure. I find it hard to believe they suddenly had this major update to their contract. More likely, they called to cancel because I disagreed with them not billing my insurance as a network provider. I requested a copy of my record, but it was missing notes about calling after the procedure. When I called to inquire they had no record of me ever calling about an infection. Cover up at its best! I don't understand the hype surrounding how great this office is. Think twice before you schedule a procedure here.

A compassionate group of local folks, who take pride in providing quality dental care. Let's face…read morefacts , no one WANTS to go to the dentist , but good dental health is a vital part of taking care of yourself, And the people at duchess dental care go out of their way to their best to make sure your experience is a pleasant one. From multiple TVs in the exam rooms to leveraging SMS messaging for appointments and iPads to fill out forms they have their grips on technology side as well. Solid experience overall.

This office is so kind and inviting. They have THE BEST patient care. I'm usually so uncomfortable…read morein the dentist but it was so quick and they numbed me so well for the filling! It was a pleasant surprise from a dentist office. The girls who work with dr are also so kind and informative.

Recently saw Dr. Cohen for some dental work. He is a wonderful dentist. He really takes his time…read moreand makes sure you don't experience any pain. The office staff is also super nice!

Dr Cohen is a kind reassuring Dentist. I highly recommend Dr Cohen. I went to him as an emergency…read morehe took care of my pain an solved the problem I will definitely be using Dr Cohen as my Family Dentist

I am so pleased with my decision to travel 140 miles (round trip) to have Dr Muldorf do my root…read morecanal. I connected with him and Michelle immediately in such a positive manner. I experienced zero discomfort. Dr Muldorf explained the procedure to me beforehand and answered all of my questions. His sense of humor was so refreshing and unexpected! I highly recommend him

Awesome dentist. He does only root canals but the Doc is awesome the Staff is great, very funny and…read morecourteous . I would go back there for a root canal again, but I rather not get a root canal. Keep up the great work

I have been to three other Dentist , with horrifying results. Dr.Ross was the only one to take my…read moredilemma seriously. He was very informative, very patient, and listen to my story. He assured me he could handle my situation, without intense pain, and professionally. This was the best decision, I have ever made, and his word and service have held true .I can't thank him enough.

We recently moved to the Rhinebeck area and needed a dentist. The office staff put my name on a…read morewait list and called when they had an opening. Everyone at the office is warm, efficient and highly professional. The hygienist immediately put me at ease (even under the more challenging circumstances related to Covid) and did an excellent cleaning. Dr. Richard Ross did the examination after the cleaning and answered my questions and was very knowledgable and reassuring. The entire process was painless. I intend to return and to schedule appointments for my children. Highly recommend this practice.

My experience was less ideal. After a failed root canal and 2 infections done at this office, and…read moremight I add it took five times to finally finish this tooth I was experiencing tremendous pain. Nothing was revealed ,A second opinion from this dentists colleague found nothing. Mind you this was close to $2000 worth of dental care. Had a retreat done in New Jersey by a specialist to the tune of about $1700. It was found that the tooth was cracked and needed to come out that was another $1700 now for the implant which was 2800$ for the stud and 2000$ for the tooth. All in all this came from a botched root canal that I had done in this office the money and pain that I have experienced will never be rectified. My advice go to a specialist if you're going to have any dental work done.....

Such nice people here!! They took me as an emergency when I'm not even their patient. And the…read moredentist and the assistant were very respectful and calming of my nerves

This practice is fantastic. They know what they are doing. They understand emergencies and are…read morehelpful and professional.

Having a root canal is not fun. Having it done by Dr. Saidon is an experience I will never forget…read more I was so impressed at how Dr. Saidon and her assistant worked together as though they were one human being. Hardly talking to each other, but seeming to know what needed to be handed back and forth without much verbal communicating. It was obvious they had been working together for a very long time to the point they seemed to know what the other was thinking. I have so much confidence in them, I will never use another endodontist. (hopefully I wont need to :)). I highly recommend this practice.

The friendly demeanor of the dentist and staff does not make up for the serious and unacceptable…read moreproblems I experienced at this office. I was overcharged, and my insurance was submitted claims for procedures that were never performed, which raises serious ethical and billing concerns. After a crown was placed in March 2025, my regular dentist later found excess cement left directly on my gum line--a basic and preventable error. My dentist was extremely disturbed by this and stated it could have caused damage to my gums. Leaving cement behind reflects a clear lack of attention to standard dental care and patient safety. To make matters worse, the crown fell off while I was eating (and unfortunately swallowed) yet I was told I would need to pay out of pocket for a completely new crown, despite the original being placed only months earlier. Refusing to stand behind recent work while shifting the financial burden onto the patient is unprofessional and unacceptable. Between the billing irregularities, substandard workmanship, and lack of accountability, I strongly advise others to avoid this office altogether. If you do choose to go here, verify every charge, closely monitor what is submitted to your insurance, and be prepared to seek corrective care elsewhere.

I recently switched to Dr Kupetz' office and so far I am very happy with the level of care and…read moreservice. The employees are clearly caring and competent. It seems to be a generally small practice so a typical patient is more valued. There may be some downsides to a smaller practice such as appointment flexibility, but I prefer the more personal and professional approach I have seen, versus what I have experienced elsewhere.

I would definitely recommend Dr. Zerella!! He explained my…read moreproblem to me, and although he personally couldn't help me, set me up with another Dr. that could. He was also a gentleman and helped me with my coat!!! Thank you, Dr. Zerella.

This was my second emergency visit and I again needed a root canal treatment. I was in great pain…read moreand was taken in immediately. Front office was very kind and did all to accommodate an appointment, the doctor and his right hand were awesome- friendly, understanding, calm and very focused. I felt I am in best hands. If I would be asked what can be done better- I really wouldn't know.