Just make sure to ask a lot of questions and maybe wait a day or two before purchasing. I got a…read moreTesla and they said it had full self drive mode installed in the car and then after I purchased it I saw that expired in a week and went back and they said I wasn't allowed to return it anymore, I just know you cannot return anything here! because the reason I spent The amount I spent, was because I thought it had full self drive mode. he gave me $600 back but I think I probably deserved 2 grand back. I do love the car a lot though. I just probably overpaid a little bit.

I would not recommend this business for the fact that it is too risky to buy from. This dealership…read moretakes cars from auction and sell to their customers "as is" with no guarantees. I purchased a 2013 Lexus from them in January 2025 and in less than 8 months, it had a head gasket crack that was a very costly repair. The reputable auto shop in Fremont informed me that they had serviced cars from Bay Auto Exchange before and seen OEM parts swapped for generic. If you are going to make a deal for a used car here, I would highly recommend having a third party mechanic do a multi-point inspection to cover your bases and push back on their prices as they came down $800 dollars on their asking price the first time I asked with no resistance. That should have been a red flag for me. The salesman here was dishonest with me. After agreeing on a sale price and negotiating financing terms, he called me the next day to try to finesse another $500 dollars from me after the contract was signed. I declined to pay extra money as his reason did not even sound legitimate whatsoever. Exercise caution and if you value the piece of mind of a service warranty, I would go elsewhere.

Had the best time here getting my ID.4 i finally decided to go hybrid or EV talked to Jason aka…read moreCrystal , about the ID.4 that I saw on their website. Made an appointment to go test drive the car on the weekend before the 4th of July. The car ready once I arrived. Went on a test drive with Kayla and loved the car. Still hoping for a hybrid. When it came time to finally make the decision to go get the ID.4 Jason and Kayla had everything ready for my wife. The paperwork and process took very little time. I recommend if one is looking for a car to go to Apex Cars in Fremont and ask for Jason, Kayla and team no pressure and they treat you right! Thank you Jason, Kayla and Team!

Update 5/11: Owner Gary reached out to me via text and attempted to refund me through Turo, which…read moreTuro did not approve and Gary states that he is not able to refund me directly. I originally requested a partial refund which was denied and the employee then when on to harrass and threaten me. I did not update star rating as I don't believe it was out of the goodness of his heart but because of a recent negative review. 6 months has passed and to just now try to rectify the situation is not great customer service. I was offered a free rental, but the experience was so terrible that I declined. And why Gary has my private information still is unsettling

special thanks to Billy! The entire team is amazing. i'm so glad I chose this dealership…read more... Thank you Billy for all the love and care of the car, cleaning, down to entertaining and playing with my kids! you are all an all star team! I'm so thankful for the work Sonia did and thankful for CJ's input as they were very welcome! Thank you!

This dealership is a bad news! Stay away from them. They advertised 2019 Kia Soul on Facebook…read moremarketplace but never responded to my inquiries! If you are not going to respond why are you posting on there??? I found them on Car Gurus and they responded. I asked if the car will be clean and ready to go. They assured me it will. When we arrived car was dirty. The person who we were there to see wasn't even there! He came 15 min later. Car had no coolant so they added WATER in front of us! Not a coolant but water. Car was missing spare tire and had bulges in the sides of the tires which is dangerous. The old man was terrible to deal with. Car had multiple dents and poorly fixed repairs. The man kept repeating he doesn't care and only goes by Carfax. We asked for the owner but he said he's not around. The office was disgusting and extremely dirty! Poor customers who have to sit in that mess. I had white shorts and got them dirty right away. You know if the people who own this business have such a nasty working environment the business itself will be bad. This car was purchased at an auction and was in a rough shape. They were asking $16500 and we offered $15500. They said no and didn't want to negotiate. The lady behind the desk ran my credit score of 830 and offered me 12% rate with $465/month payment. We walked away! The whole thing was unprofessional and sleazy. The same day we went to another similar dealership and it was great. Clean office! Amazing staff. We got 2020 Kia Soul for $17500 with 6% rate and $335/month payment. Don't do business with people who don't take pride in what they do. This dealership is poorly run and it shows as soon as you walk in. If you do business with them you'll be ripped off. Our payment would have been $100 more because of the banks they work with! You can do way better elsewhere.

David Lin is an honest and trustworthy person. He understood that we were on a tight budget for my…read moreson's first car and he suggested a car that is amazingly great! A car that will last my son at least 5-10 more years! The Nissan Altima had very low mileage, brand new tires, very clean Interior and Exterior. Only one owner, no damage nor accident reported by Carfax. He even did an oil change for us! I highly recommend Auto4Less to anyone and you wont regret buying from this dealer!

I am a senior shopping alone and received great respect and thoughtful, outstanding service…read morethroughout my purchase of a creampuff used vehicle at Auto4Less. David is an honest and enjoyable person to work with, also. He took time with me, but didn't waste any of my time in the process. Even now, after the sale, he answers questions and sells great cars with good service to anyone I have referred to him. Many thanks!

Thank you for taking care of me.Julian at Pacific Bay really done everything to make sure that I…read morewas taken care of the best way as possible.Thank you for making me feel right at home and for selling me a quality vehicle.I would definitely come back and I would definitely refer everyone to exper there business.Thank again

Drove all around the bay to look for a used car and Pacific Bay Auto had exactly what I was looking…read morefor ! The owner was super helpful and sweet :) he gave a generous discount for the car and with a quick process, we were in and out of there in less than an hour ! Would highly recommend :)

I was in desperate need for a car and Im glad my boyfriend found this place for me. I'm happy with…read moremy car and very grateful for Tommy and Israel to help me out! They helped me out at the end of the day when getting out of work and I appreciate them for their time and patience for any questions I had! Thank you guys so much again!

I purchased a used 2008 ford Econoline recently from bayarea Auto finance and the owner I believe…read morewas awesome and honest! Being a girl purchasing a used vehicle I was a little iffy but he went over everything that was taking care of in the car through car fax, Experian Auto all the repairs!!! Even the paperwork went smoothly! I would recommend!

Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

Don't buy car from this dealer, he will setup a time for appointment & will sell car to other…read morepeople and will waste your time. He's had bad reviews also on Facebook marketplace for doing the same thing to other customers, very bad business practices he conducts.

From the owner: We provide reliable and budget-friendly cars…read more Our customer’s satisfaction is our top priority and we are always dedicated to meeting your needs. We keep our overhead low so we can pass the savings on to you. Whether you have a specific car in mind or need a little help looking, we want you to buy your next car with confidence.