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    The Dealer

    3.0 (63 reviews)
    Open 10:00 am - 6:00 pm

    Services - The Dealer

    Auto loan

    The Dealer Photos

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    Reviews With Photos

    Christy P.

    C. J. & Billy were super awesome, helpful, and friendly!! As soon I came in they were very welcoming, friendly, and helpful. They made the experience wonderful. I highly recommend coming here to get a car!! Billy and Cj are nice, efficient, also fun to talk to. I really appreciate them helping me with my purchase!!! Goes above and beyond!!! I recommend to all my friends and family, and anyone looking.

    Coolant running eveywhere!
    Robin I.

    This place is a sham... nothing listed on the auto list ap was what it described. All the decent cars were employee cars. They had friends posing as clients. The car we drove had an ashtray full of marijuana (that we found on the test drive alone without a dealer employee with us) and Billy said he knew about it, "I did not have time to detail it" he said... he didn't have time to even run a hose over it and pick the trash out of it either apparently. The car radiator exploded while test driving it and he didnt even try to show us anything else. What you see in these photos is not what you will currently see on this lot and the lot is super run down. Listen to your yelp reviewers when they say the good reviews are from friends of the dealer. This place should be shut down! They sell lemons and in my opinion these cars could potentially be dangerous!!

    Porsche 911.
    Bert S.

    I had a great experience at The Dealer. CJ, my salesperson, was extremely helpful and was able to get me into my dream car in a day. I was in the middle of a move and he made the whole experience effortless for me. All the paperwork was ready when I arrived and he walked me through everything. He even scheduled my maintenance appointment a year from purchase date so I don't forget. The rest of the staff was courteous, professional and friendly as well. It goes without saying that I love my new car! I drove it all the way from SF Bay Area to SoCal. Thanks Guys!

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    8 years ago

    These people don't know how to talk to customer ,very poor customer service . Dirtiest place .

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    Good service, friendly staffs, and easy to deal business with. Just got exactly what I was looking for.

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    Page 1 of 2

    Ask the Community - The Dealer

    Review Highlights - The Dealer

    Cj & Sonia are both awesome good at their jobs & went beyond what they were required to do to accommodate me.

    Mentioned in 10 reviews

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    Web2 Autos

    Web2 Autos

    5.0
    (5 reviews)

    Literally the best car experience I've ever had!! Danny and his crew wasted no time getting us the…read moreHonda Odyssey we've always wanted!! The part I respect the most is when letting him know that it's hard to leave my house due to taking care of family members him and his staff were able to accommodate that by doing all the work in the background and literally telling me I was able to come pick up my van!!! We went n did a test drive and signed a few forms n boom we drove our van home!!! The empathy and respect they showed us made us feel like we had known them for years.... I highly recommend this company!! It was unbelievable how easy the process was and the deal he got us was a crazy good deal!! Still in disbelief!! We will only use Danny and web2autos from now on... their follow up and follow through was the best we've ever seen and their service unmatched!!!

    I just bought a car from Danny Tran at Web2autos, and let me tell you--this was the best car-buying…read moreexperience of my life! Danny was genuine, persistent, and absolutely relentless in working on my behalf. He would not stop until he found the perfect situation for me, and he did it with patience and sincerity every step of the way. I'm 69 years old and have purchased several cars over the decades, but this experience stands out above them all--it was by far the absolute best. Danny's dedication and service are unmatched. As long as I'm in Fremont, I will never buy a car from anyone else. If you want someone who truly puts your needs first, go see Danny Tran. He's the real deal! VM

    Bay Auto Exchange

    Bay Auto Exchange

    2.8
    (32 reviews)

    Just make sure to ask a lot of questions and maybe wait a day or two before purchasing. I got a…read moreTesla and they said it had full self drive mode installed in the car and then after I purchased it I saw that expired in a week and went back and they said I wasn't allowed to return it anymore, I just know you cannot return anything here! because the reason I spent The amount I spent, was because I thought it had full self drive mode. he gave me $600 back but I think I probably deserved 2 grand back. I do love the car a lot though. I just probably overpaid a little bit.

    I would not recommend this business for the fact that it is too risky to buy from. This dealership…read moretakes cars from auction and sell to their customers "as is" with no guarantees. I purchased a 2013 Lexus from them in January 2025 and in less than 8 months, it had a head gasket crack that was a very costly repair. The reputable auto shop in Fremont informed me that they had serviced cars from Bay Auto Exchange before and seen OEM parts swapped for generic. If you are going to make a deal for a used car here, I would highly recommend having a third party mechanic do a multi-point inspection to cover your bases and push back on their prices as they came down $800 dollars on their asking price the first time I asked with no resistance. That should have been a red flag for me. The salesman here was dishonest with me. After agreeing on a sale price and negotiating financing terms, he called me the next day to try to finesse another $500 dollars from me after the contract was signed. I declined to pay extra money as his reason did not even sound legitimate whatsoever. Exercise caution and if you value the piece of mind of a service warranty, I would go elsewhere.

    The Dealer - car_dealers - Updated June 2026

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