Cancel

    Open app

    Search

    Bill's Carousel Ice Cream

    3.7 (73 reviews)
    Open 12:00 pm - 11:00 PM
    Updated 3 months ago

    Order Bill's Carousel Ice Cream Takeout or Delivery

    Bill's Carousel Ice Cream Ice Cream & Frozen Yogurt Photos

    BILL'S CAROUSEL ICE CREAM ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups
    Outdoor seating

    You might also consider

    More like Bill's Carousel Ice Cream

    Recommended Reviews - Bill's Carousel Ice Cream

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Fried dough with strawberry cheesecake ice cream
    Rachel P.

    I was disappointed with my experience at Bill's. I ordered a 2 scoop sundae and asked for almonds along with the usual toppings such as whipped cream and hot fudge. The menu isn't very clear as per my picture with the pricing because what justifies as a small, medium, large, XL? I asked for 2 scoops, which wasn't very big hence the cup in the picture I posted. My husband ordered the fried dough with ice cream on top and a bottled water. Those 3 items came to $25 like WTF?! The sundae was a joke. Small scoops and they charged $1 for the almonds. What sundae does not automatically come with nuts? The fried dough is huge and it was put in a styrofoam container with cheap, flimsy plastic utensils making it very hard to cut through the dough. The knife was so flimsy that forcing through the dough caused holes in the styrofoam. I will never come to this establishment again. Tips for management: Upgrade your take out boxes and flimsy utensils to something sturdier. Sam's Club is a great choice for that. Be clear in your sundae menu how you justify your pricing for the different sizes because I shouldn't be charged for an XL when my ice cream servings were tiny and to make it worse, you charge $1 extra for nuts that should automatically be part of the sundae menu. Clean your outside tables so it isn't sticky if you want people to sit there.

    a carousel horse
    Layne D.

    Really great soft serve! We happened to drive by and decided to stop for a treat. They have a variety of ice cream options - cones, cups, sundaes, milkshakes, etc. I got a small hot fudge sundae with caulks soft serve and my partner got a small swirl cones with sprinkles. Portion sizes for the smalls were huge! We both enjoyed our ice cream. Prices were reasonable for what we got. Great spot to stop for something sweet in the area.

    Flurrie
    Catherine C.

    This is an extremely casual place where one can order a variety of different cold treats such as milk shakes, flurries, sundaes, frozen yogurt, and slushies. Much of what is offered can be tailored to your liking. I loved my flurrie that was mixed with heath bar and Resee's pieces! The vibe is very laid back. If you are in a rush or the weather is bad, there is a drive through window. Otherwise, you can park, order at the front window, and eat outside at one of the few tables that are available for the customers. There are no indoor dining options at this facility.

    Martin G.

    I totally support small businesses, especially in this tough time. That being said, 2 medium sundae's came to $18. Wow... can't make that mistake again. I remember seeing this place ever since I was a kid but can't remember ever going here. Figured it was time. A bit of an awkward drive through.. you drive around the building where there's a menu around back where you expect to order. Nope! Drive a bit further and order at the pick up window, as there's no speaker like you'd expect. Was greeted by an amazingly upbeat gentleman who took our order before we made it to the window. We ordered two medium hot fudge sundae's with some extras like sprinkles, etc. Prices said the medium sundae was in the mid $6 range for hard ice cream, so I'm not sure how/why the price for each sundae ended up close to $9, (if the sprinkles were that expensive.. wow!) but it did. Sundae was good, with the highlight being the toppings. They didn't skimp. But the flavors weren't "crazy good" as I had hoped being that this wasn't a chain. Will I return? Probably not. While the worker was great at customer service, it's not a place you can visit too often without breaking the bank.

    a pink and blue building
    Danielle M.

    Nothing negative I can say about ice cream ever! Old school ice cream shops make me so happy and bring me right back to childhood! I absolutely love them. This spot was super cute. It gave me the old school vibes, there is a parking lot and some tables to sit at in front of the booth. They offered tons of flavors, soft serve and hard scoop. They also offer dipped flavors like cherry, blueberry, chocolate. Yum. You can also get sundaes, milkshakes, etc. They have a variety of other things other than ice cream like burgers, hot dogs, fries however we didn't try since we just came for the ice cream. The cashier was super sweet and recommended a few different flavors when I was indecisive (per usual lol) My ice cream was super tasty too! Everything was fresh and enjoyable :)

    Zack G.

    Drive through and counter service ice cream spot with a wide variety of ice cream. Some of the ice cream is homemade and the rest is from Hershey's and Giffords. I got their chocolate chip, which they said was homemade, and I was not very impressed. The place is pretty dumpy, but the people were very friendly. The cone was generic 5/10

    John H.

    Fun little spot for sure! Vintage signs and decor, its open all year round and it has a drive thru! Everything was very well priced and the portions were super generous. Parking is miserable, but with a drive thru.....its all good. The menu was hugeeee 24 flavors of soft serve ice cream, tons of hard ice cream flavors, and the toppings were insane! Totally worth making alittle detour off the highway to check out.

    Waffle Cone Sundae
    Selenia M.

    I've been to Bill's a couple of times as it pretty close to home. I felt for a soft serve vanilla cone with rainbow sprinkles (the kid in me). I went through their drive-thru. They don't have the speaker window, you actually have to go up to the actual window to order. They also had a makeover. Previously, they had their flavors painted on the back wall. Now there's a small menu just before the actual order window. Not being a person who enjoys holding up the line, I felt a slight bit of pressure as a car pulled behind me just as it was my turn to order. Originally I wanted the cone, but I changed my mind of course. The ordering process was quick, 1 scoop of Moose tracks 1 scoop of Oreo, served in a waffle cone with a peanut butter drizzle. Definitely decadent! My friend ordered the exact same thing. The total was around $20. A bit pricey but definitely good on a warm June evening.. I recommend giving them a try if you're in Westville.

    moose tracks
    Julia H.

    very cute place! they have TONS of options and are open til midnight which is a plus. i got the chocolate vanilla softserve and it was delicious! definitely a good spot for classic ice cream that you might get at an outdoor fair! my partner got the moose tracks...way too sweet for me but i guess thats what you're asking for with that flavor

    See all

    5 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Service was so kind! Ice cream tasted incredible. Very cute atmosphere and fast service. They were awesome

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 months ago

    Love their ice cream even though door dash won't let me order from them anymore . My mom's favorite was a yogurt, blueberry cheesecake.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of John H.
    294
    189
    1272

    4 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jade A.
    440
    224
    1366

    10 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of E. T.
    0
    16
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Kind of expensive! 1 soft serv ice cream was almost $7! ($6.56). They used to only be $4.25 here not too long ago!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ra M.
    50
    3
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    The ice cream there is very tasty! I totally recommend this place if you want a ice cream!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Vera D.
    60
    86
    1

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alexis M.
    197
    16
    2

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Excellent ice cream! The service was tremendous through the drive thru. Family owned and operated. Highly recommend!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Best ice cream place in New Haven! The staff is so friendly and the service is great! :)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Bill's Carousel Ice Cream

    You might also consider

    Verify this business for free

    People searched for Ice Cream & Frozen Yogurt 2,390 times last month within 10 miles of this business.

    Verify this business

    Bill's Carousel Ice Cream - icecream - Updated June 2026

    Loading...
    Loading...
    Loading...