Great service and quick return. And reasonably price- He is located in a pawn shop. Plenty of…read moreparking and great hours

Don is an honest watch repair man. He is skilled and his prices are fair. He replaced the movement…read moreon my Seiko titanium kinetic watch.

I've always had the best of service from Andrew, and I highly recommend them to anyone. Kind,…read moreknowledgeable, and very helpful to me every time I've been there. My other half had a ring made for me for Christmas and it's beautiful, the stone came out and I had Andrew fix it and I couldn't be happier. I've always been treated very well and they do excellent work! Highly recommend them for all your jewelry needs and watch battery needs.

Outstanding service. They do battery replacements for a reasonable price. They do walk ins. I've…read morebeen coming to this place for over 10 years.

I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.

Didn't purchase anything but very attentive service. Interesting decor. Eclectic selection,…read moreincluding estate pieces. Prices seemed reasonable (and I had been to several jewelers that day on a shopping trip with a friend so I had concurrent pricing). Will definitely be checking back for new pieces. Parking is available but it is a tight little lot.

If you want to watch your $1,300 watch get damaged, then I would definitely recommend this…read morebusiness. I came in for a simple adjustment, but when I got my watch back, I noticed the wrong pins had been used, and they were already falling out the very next day. There was also a dent in one of the links. We took it to a different shop, where they replaced the pins with the correct ones and showed us that the original pins were bent and in poor condition. When we called to request a refund, the situation only got worse. The owner yelled at us, insisted we were wrong, and was completely disrespectful. I've never felt the need to write a Yelp review before, I'm usually someone who lets things go, but this experience was different. I've never encountered a business owner who reacted so unprofessionally. If this had been handled calmly and professionally, it could have been resolved. Instead, the lack of accountability and poor customer service made things worse. I'm not one to question someone's expertise, but sometimes it's important to set ego aside and actually listen to your customers. I will not be returning.

From the owner: Jewelry, Jewelry Repairs and Appraisals, Buy and Sell Gold…read more Business Description: Crown Jewelry is your trusted local jeweler located in Lakewood, WA, that serves the surrounding areas since. We specialize in exquisite jewelry, expert jewelry repairs and appraisals, and buying and selling gold. Our experienced team offers personalized service to help you find the perfect piece or restore your cherished treasures. Visit Crown Jewelry for quality craftsmanship, fair prices, and professional service you can rely on.

Fixed my dad's old pocket watch and replaced the battery, quick turn around. Very pleasedread more

I took an older 1980's watch in to get new battery and cleaned. The staff was very knowledgeable…read moreand helpful giving me information on the watch. Great service and price.

Great little watch repair shop in Marysville, WA. I came in for a battery replacement for my Bulova…read moreMarine Star. The owners, Shawn and Katherine were happy to help and took care of it on the spot. They also added a sapphire crystal for a reasonable price. The owners have a clear passion for horology and were happy to talk about watches & clocks.

We live in Mount Vernon and had taken our heirloom watch to several places for repair without any…read moreadequate outcomes. We contemplated going all the way to Marysville to "Timing is Everything" but are SO GLAD we made the trip--they had it up and running in minutes for a very reasonable price. The staff there is knowledgeable and very friendly too. Would give 10 stars not just 5!!!

Careful, conscientious, watch repair with good advice. Highly recommended and very affordable…read more Would certainly use this service again.

Outstanding service. Took a watch that was a difficult repair and he got it done. Had hidden…read moredamage and difficult to find parts. Kept me updated at every step. Honest and friendly. Can't imagine taking any watch for any repair to anyone else.

Very nice staff--all family. Spacious, bright store. Style of jewelry wasn't mine and the prices…read morewere pretty high. They do offer custom work and stock many gems and pearls. But I felt the prices were significantly higher than the other jewelers I have shopped at. Like that this is a family business. Definitely prefer this to the mall stores.

So far so good! Thought I had a platinum ring to resize and it was white gold! Whew... platinum was…read morereally expensive. They actually called me and enlightened me! That was awesome! Great folks. Waiting till my ring is done now.