One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

We really liked the people here and appreciated their honesty and diligence with our vehicle. We…read morewould highly recommend this business to friends and family. Excellent service, excellent quality, excellent value.

The manager Sean promptly provided a free diagnosis and recommended a wheel alignment at a…read morethird-party shop around the corner for my 2021 Jeep Wrangler Strongly recommend this auto shop

Unbelievably kind! Honest and high fives on thier humanity! Customer service like I have never seen…read morebefore!!!!

Brought my truck in for an AC system fill. The team pointed out a few issues I didn't resolve and…read morefixed them. Definitely caught my mistake and really appreciate the workmanship, speed, skill, and great value. Strong recommendations based on my experience. Great Job Jose!

Simply.. this is the most honest and knowledgeable mechanic in our area. Prices are competitive to…read moreany shop out there.

We take multiple vehicles to Darren and I've never trusted a mechanic this much. All of the work…read morethat they've done if there's ever been an issue with it that's not your fault they will fix it and make it right. Also I highly recommend getting an inspection done with them, they give you a comprehensive list with pictures. Overall this is the best price from honest hard working professionals.

Do not go here unless you want to waste your money. They are liars and charged us $95 to just flip…read morea switch. They lied to us about the price of just "looking" at our van. $200 to just look at it! We told them do nothing unless it's covered under warranty. Now they saw looking at the van and flipping a switch is t covered under warranty. We went in there trusting them and instead they stole our money. I am writing this to those you are on a tight budget and can't afford mechanics that rip you off

Service , was the best thing!! Spoke intellectually to me ,…read morei made decision . With extraparts sent withme

I argued with the receptionist trying to tell her that my car does not have a power steering pump…read moreit electric steering they still insisted I was wrong had to go to ford motor company they were right on top of it dirks auto u need to upgrade ur computer system or ur help

Sam, the mechanic, worked on my VW Beetle recently, and he did an outstanding job. He was very…read morethorough and it was easy to understand his explanation of the problem my car was having. He repaired it without doing anything extra; he did just what I wanted him to do. He diagnosed and replaced a vacuum hose on the turbo, and it now drives better than it has in years! I highly recommend this shop, especially Sam. Great work!

they overcharged me for a battery i told them i didn't need, $300. on top of the $1600. i paid for…read morerepair on my old model mazda, which btw, broke down 4 months later...and the repair that made, was the main problem to this breakdown... who puts a $300 battery into a very old vehicle that has over 200,000 miles on it and after they were told three times that i didn't need a battery didn't want a battery then they proceeded to call and ask my daughter who said yes but never thought it would be $300 who charges $300 for a battery they also wanted to charge me $120 to change the oil hello they are ripoffs

I had the oil plug fall out of my pan. Joe's was suggested by the tow truck driver. They got me…read morein, had the part there in under an hour, and me back on the road quicker than I thought was possible. They got me out of a bind quickly. I had a great experience.

I've been using Joe's auto now for many years, Matt, Joe, and Fabian treat me like family, they…read morelisten to and tolerate my opinions lol. Many times they have only charged me a nuisance fee or even no fee for minor things I just couldn't figure out or do myself. They don't lie or deceive me about things to get business, or cheat me on the parts or bill. Sometimes it costs a lot to fix something, but good work isn't cheap and cheap work isn't good and they stand by their work and warranties. I am grateful that I have a place, and a team, I can take my car to and not have to worry. My sincere thanks to the team at Joe's Auto.

Used to be Golden State location, but now is Fix Auto. But same Courteous, Expert, Timely service…read more They go above and beyond. Fair pricing. Everything is well documented.

From the owner: At Fix Auto USA, we're here to take the weight off your shoulders and get you back on the road…read moresafely and as quickly as possible after an accident. Our qualified body shops are equipped to handle any repair approved by your insurer, including everything from wheel alignment and bumper repairs to air conditioning systems. We also handle rust, paint chip problems, windshield repair, paintless dent repair, and any other accident repairs, ensuring all your needs are covered. Our team of professionals will work tirelessly to ensure you and your car leave our shop satisfied. At Fix Auto USA, you can trust us to provide the highest service, quality, and care. We're confident you'll be pleased with our work, and we look forward to serving you soon.

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

I am SO happy that I found this shop! Extremely well qualified and knowledgeable in all areas of…read moreauto repair and maintenance, I have never been overcharged at this business, fast and thorough service and competitive rates. I highly recommend, I will NOT take any of my vehicles anywhere else :)

We have used this shop for at least 10 years and never experienced anything but honest diagnosis…read moreand fast and affordable repairs. Don't waste your time anywhere else, just come here, you won't regret it