My AC cut out right before my brother was coming for a visit from the east coast. I was worried…read morebecause it was July and about to get superhot. I showed up with my book, prepared for a long wait, But my car was repaired quickly. The cost was extremely affordable and I will be returning for almost everything my car needs.

I had the oil plug fall out of my pan. Joe's was suggested by the tow truck driver. They got me…read morein, had the part there in under an hour, and me back on the road quicker than I thought was possible. They got me out of a bind quickly. I had a great experience.

Jeff is just as knowledgeable & experienced as any auto mechanic shop, but he is straightforward…read moreand helpful, and works with a strong moral compass. Most auto shops have to pay at least a dozen employees and pay rent so they jack up their prices or offer services that don't really need to be done. It's just business. But thankfully Jeff doesn't run like these places. He took care of my car's needs efficiently and at a fair price. My fiancé and I are so happy we found our auto mechanic! As far as the negative reviews go, they are unfortunate, but they're also years old... it's absolutely apparent he took them to heart and adjusted himself for the betterment of his business.

Jeff is quality!!! He knows his cars (old and new), gets to work and gets the job done. Great…read morework ethic, arrives on time and makes sure one understands the work that needs to get done to fix the issue. I've found my forever mechanic.

Joe and Luis were so kind and helpful today! I would highly recommend them. They are friendly and…read morehonest and fixed my issue the same day. Go see these guys!

Great place, he does a great job and much cheaper than dealerships. Will always go backread more

Service , was the best thing!! Spoke intellectually to me ,…read morei made decision . With extraparts sent withme

I argued with the receptionist trying to tell her that my car does not have a power steering pump…read moreit electric steering they still insisted I was wrong had to go to ford motor company they were right on top of it dirks auto u need to upgrade ur computer system or ur help

Sam, the mechanic, worked on my VW Beetle recently, and he did an outstanding job. He was very…read morethorough and it was easy to understand his explanation of the problem my car was having. He repaired it without doing anything extra; he did just what I wanted him to do. He diagnosed and replaced a vacuum hose on the turbo, and it now drives better than it has in years! I highly recommend this shop, especially Sam. Great work!

they overcharged me for a battery i told them i didn't need, $300. on top of the $1600. i paid for…read morerepair on my old model mazda, which btw, broke down 4 months later...and the repair that made, was the main problem to this breakdown... who puts a $300 battery into a very old vehicle that has over 200,000 miles on it and after they were told three times that i didn't need a battery didn't want a battery then they proceeded to call and ask my daughter who said yes but never thought it would be $300 who charges $300 for a battery they also wanted to charge me $120 to change the oil hello they are ripoffs

Everything went well I thought I was going to have major issues and they literally took my worst…read morefears and diagnose my truck and got me back up on the road I want to thank the guys at Hancock's automotive they are truly professionals and what they do.

For me, these guys are the Greatest! The shop isn't fancy looking or Hi-Tech like the dealerships,…read morebut the results are superior. The owner is an honest, fair, hardworking guy, and he's always been respectful and Professional. They get the job done in a timely manor, and won't try any of the tactics you'll find at other shops, that try to rip you off with adjusted labor rates. If you want honest, reliable, timely repairs at a fair price, this is the shop to go too. I've been here in the area over 5yrs and use no one else to touch my vehicles. Terry

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

Brian's work is meticulous and top notch. His eagerness to help and communicate is equally…read moreincredible! Here's the proof: I took my van that Brian had done major work to into get a routine inspection from a prominent Bay Area Vanagon shop before a long road trip. The mechanics who performed the inspection had glowing reviews of the work and were downright EXCITED by it!! They mentioned how high quality, meticulous, and well considered job he'd done was. I'd 100% recommend Westy World to anyone with a Vanagon!