I had a very disappointing experience at O'Reilly Auto Parts. I went in to replace my brake pads…read moreunder their lifetime warranty, but they claimed I had only purchased the rear pads, even though my mechanic confirmed the front pads were also from O'Reilly. Instead of trying to resolve the issue, the manager was rude, dismissive, and unwilling to admit there may have been a mistake. As a caregiver, I depend on my car every day, so this added unnecessary stress after a long day. This experience reminded me why I usually shop at AutoZone, where I've always been treated with respect and received excellent customer service. I won't be returning to O'Reilly.

Came in today to get a new battery, I heard that they can install it for you here and asked them…read moreto. Marco helped me out and although he admitted he had never done it on a car like mine, he was able to get it done flawlessly in no time. Big thanks to Marco, appreciate the excellent customer service and being able to help me out! Get that man a raise ASAP!

During these rainy days I had to get my windshield wipers replaced, stopped by and they offered…read moresuper affordable options and in less than 5 mins I had paid and had the wipers installed. They were quick, affordable and super friendly. Would definitely recommend going here for all your car needs!

Good affordable parts compared to other auto parts places can't go wrong recommend it!read more

Staff really knows their inventory and comfortable making products suggestions and giving pros and…read morecons; love it!

Normally I prefer o'reily over autozone but most of the staff here are rude and not helpful…read moreincluding store manager. I came in for some headlights and I asked about their warranty & replacements for headlights. They advised me that I was able to get one replacement but most likely I had blown fuse or electrical was bad. Check the fuses and electrical and they all working condition. The light bulbs sold at oreily are cheaply manufactured and only last 3 months. I switched over to LED and haven't had any problems.

Came in to get my check engine light checked out & an employee by the name of Sam went above &…read morebeyond with helping me out & giving me directions on what I needed to do to fix it! He also helped me change the battery in my car key! So helpful! Very pleased with the customer service, shout out to Sam!

Currently inside this store as I type this. There is one employee in the front helping a customer…read moreat the desk. There is currently a manger named Jocyln walking around the store talking on a personal call . Another employee Adrian was walking around the store on his phone when we first walked in. Have been standing here for ten minutes waiting for someone to help us . Adrian walked into the back staring into his phone and Jocelyn is still walking around on her personal phone. The customer at the register left, finally I thought , Thank God it's my turn. NOPE. The phone rang and the gentlemen at the register answered it and it was someone calling about a battery , he put them on hold and walked to the back to look for the battery. I finally interrupted Jocelyn on her personal phone call and asked if someone could help me. She said Yes , hold on . She walks to the back and tells Adrian that we need help and Adrian walks to the front with his cell phone in his hand and shuts the screen off as he puts it down on the counter to finally help us . Very rude and I will never come back to this store . Drive the extra couple of miles to a different Auto part store , I PROMISE it will be a quicker experience than going to this Auto Zone .

Nobody locallyis more knowledgeable about automotive detailing than Doc Wayne! Professional-grade…read moresupplies, even if you're a DIY'er will make a huge difference in labor saving and final results, and Wayne won't sell or upsell you on something you don't need. I find it much better to get an in-person sense of what I need versus guessing about something online

Came in day after Christmas for some interior cleaners. Surprised he was open during the holiday…read moreand rainy season. I'm not the most knowledgable about cleaning/detailing and he gladly took time to inform me about cleaners, how to use them, and maintain my microfibers. He truly cares about his customers and making sure they leave with the right supplies and knowledge they need. Let me mention his prices are great as-well!

Hugo Ortega is very kind & has a good heart. He helped us with a auto headlight repair. He went…read moreabove & beyond.

This is one of the best auto parts service shops in Orange County. Everyone here is very nice and…read moreprofessional. They are also very helpful and go above and beyond.

Listen up, stop searching! Stop getting ripped off and over charged!! This business right here is…read moreyour saving grace that will not empty your savings!!! OE's reps are top notch, knowledgeable, respectful, patient, and cool AF! Every time I need a part to any of my vehicles, not only did they go far and wide to find them, they had the best price EVER!! So many times I had to ask them to explain the quote and repeat back the parts I am ordering to make sure we are talking about the same thing!?! And yup, they saved me over $5,000 easily this year between three vehicles I own. I promise you this is your last stop shop you will ever need!!!

Tony is amazing customer service is great called in for a dodge temperature sensor and the part I…read moregot at first I thought didn't fit called Tony he confirmed some details.... With no hesitation he ordered another brand but low and be hold I got the sensor to go on thanks again to the service offered to make the customer happy I will definitely be going back here

Dude takes Pride in what he does. 10/10 services every time. Anything Off Road he's got you covered.read more

What up Yelp! Thank you Top Tier Auto Parts for helping me…read moregetting the right wrap for my vehicle. It came out beautiful! Yelp readers: This was my first time using the material. This was not an easy project. But it was sure worth the experience. Check out the pictures.

Friendly staff! Selection was good, and their website was up-to-date on the vehicles they had in…read morestock. Prices were very reasonable as well. Great experience overall!

Drove 2 hours for a windshield when I got there waited another hour for them to tell me they can't…read morefind it after confirming 2 times on phone it was ready to go Sat a bit more melted in the sun they took my number down to let me know if they ever found it and never got a call back. Please consider not posting an item online if ur staff can't find it!

I went in in the hopes that AutoZone would carry batteries for my car key fob. And not only did…read morethey carry them, but the lovely two men working, helped me take apart my key fob and put one in. They went above and beyond with their customer satisfaction. For anything that I need and can try to DIY Im heading to AutoZone. Elijah and Sergio were very patient and kind with me. Thank you guys.

First time buying a car battery and I decided to try Autozone on Euclid in Fullerton. Junior was…read moreso helpful! He greeted me with a smile and gave me the pros and cons of my options to help me make an informed decision. I am so happy with my service. Next time I need anything, I'm coming here. Thanks Junior!