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    O'Reilly Auto Parts

    4.3 (60 reviews)
    Closed 7:30 am - 10:00 pm
    Updated a few days ago

    Services - O'Reilly Auto Parts

    Vehicle battery testing

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    Marcos R.

    Avoid this shop. I went in to get an engine air filter. They didn't have my size in stock so I paid for it and they said they'd have it in the next day. It was $70. (I got the best one they had) I came in two days later and they told me they didn't have it because they sent it back . I asked them why they'd sent it back since I'd already paid for it. They said "I don't know". They told me to come back the next day. I returned and they gave me the filter. It was late so I didn't install it right away. When I did the following day, it was the wrong size. I went back to exchange it for the right one. This time it was the manager Luis. First, he made it seem like it was my fault asking me "did you tell them the correct car info"? "Did you tell them everything"? Yes. Then he made it seem like he was annoyed by his employees giving me the wrong one. He said "I'm sorry, please come back tomorrow, we'll have the right one" The next day, I went back and they couldn't find it. They said it no one ever did the return so they didn't have it but would be there the next day. In case you've lost count, this was my 5TH TIME IN THE STORE FOR 1 FILTER. I went back today and they hand me......the same filter from originally. The one that didn't fit. The lady sort of implied that maybe I didn't put it in correctly but I said, no, it's the wrong part number, look at the computer. Sure enough it was the wrong one and she blamed someone else. "Oh they sent the wrong one". Another lady, the asst manager stepped in and said, "well we can have it here for you tomorrow". This was my 6th visit. I said, can I just get my money back and go get it somewhere else? She refunded the money and I walked out. It honestly didn't seem like anyone cared or like I was annoying them. Ridiculous. Even their manager forgot to return the original so there was no one to complain to. In fact, when today's lady went back to get help from him, he walked out and didn't even bother to look my way. I guess his shift was over or something. Fortunately, Autozone is nearby and I went in, grabbed the filter and was out in 2 minutes. And this one fit. Also, the employee was on the spectrum (I work with people on the spectrum) and he was excellent and was able to do what 5 people at O'Reilly couldn't so a huge kudos to him! Anyways, yeah, avoid this store.

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    Photo of Zena F.
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    9 months ago

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    9 months ago

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    1 year ago

    Fernando is the best. Guy answered all my questions, tested battery and changed with ease. Give that man a raise!

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    1 year ago

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    Photo of Marcos R.
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    3 years ago

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    2 years ago

    2nd great experience at an O'Reilly location. Fernando helped me change my low and high beam bulbs! Thank you Fernando!

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    2 years ago

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    O'Reilly Auto Parts

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    2 years ago

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    2 years ago

    These guys were amazing, I needed a battery for my car. They installed it for me they were so kind The customer service was great

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    3 years ago

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    1 year ago

    fernando is the goat he replaced my dead battery in under 5 minutes and was knowledgeable

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    Photo of Y W.
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    2 years ago

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    4 years ago

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    Photo of Ryan N.
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    3 years ago

    Great selection of things I needed to care for my new car. Very friendly service as well.

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    2 years ago

    Julian helped me charge my battery. He was very nice and helpful. This was my first time having battery issues.

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    Photo of Best C.
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    2 years ago

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    3 years ago

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    Photo of Krista G.
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    7 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    Photo of Paul A.
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    13 years ago

    Love this store! Best prices

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    3 years ago

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    4 years ago

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    Photo of Luis R.
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    7 years ago

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    Photo of Hanayo M.
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    9 years ago

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    4 years ago

    Lazy workers won't check for part. Will tell you they have part make you waste your gas to fake look for it and tell you they don't have it.

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    8 years ago

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    9 years ago

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    Photo of Manny M.
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    12 years ago

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    5 years ago

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    Photo of Samuel C.
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    8 years ago

    Very helpful, fast, and polite. All you can ask for. Prices are normal prices like you would get anywhere else like wal mart or auto zone.

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    7 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - O'Reilly Auto Parts

    Review Highlights - O'Reilly Auto Parts

    Walked in while it being busy and a young man name David took time to help me look for a new battery for my Mazda.

    Mentioned in 4 reviews

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