Stopped by O'Reilly to get a break light bulb. This one is located on Las Tunas in the 168 Market…read moreplaza. Tong assisted me. He was very professional, helpful, and ensured that I had gotten the correct bulb for my vehicle. After getting my bulb, it only took me 5 minutes in the parking lot to install it in and it was done. Great customer service!!

I want to give a big shout out to Trong for going above and beyond in helping me with my battery…read morewarranty exchange today. There was an issue with the item number on my receipt, but he took the time to figure it out and made sure everything worked out. When I came back to drop off my old battery after installing the replacement from my mechanic, I was met by the store manager. I explained that I was there for a return and warranty exchange, with all my receipts in hand. Instead of reviewing my issue, he immediately told me there was nothing he could do, and shifted the conversation with an attitude, emphasizing that he was the store manager. I asked for Trong to explain the situation, and while doing so, the manager openly criticized him in front of me and two other customers. Whether right or wrong, that kind of conversation should be handled privately, not in front of customers. Trong was simply doing his job and trying to help me, and it was unprofessional for the manager to treat him that way. As a paying customer with a legitimate issue, I shouldn't be made to feel like a burden. And no employee should be spoken down to publicly when they're trying to help. Thank you again to Trong for your professionalism and persistence. As for the store manager -- this experience shows a real need for coaching on how to properly address both customers and employees.

The have oil and windshield wipers that fit! It's nice to…read morehave a auto shops still around for those little emergencies. had no issues, but then again I wasn't looking for a relationship or returning products. Grabbed, paid, left.

Horrible customer service, Edith when above and beyond to make my day extra stressful, we had just…read morepurchased a belt at a different AutoZone location, it was defected, I returned the item of yours later, at this point I was far from the original store, so I went to the one nearest by. This is where I'm at Edith, I had my receipt, it was only a few hours old and she gave me the hardest time in the world to do an exchange, I wasn't even asking for money back, I was just asking for a part that worked. If her job is customer service, she failed miserably. I've never had issues there, I've always dealt with Martin the manager there who is exceptional, outstanding at his job and goes above and beyond... I will continue to go to the store, but I will not purchase there if this girl is working, she needs to be retrained.

Great customer service and great prices! They have several employees helping customers, so I never…read morehad to wait long. The staff was friendly, knowledgeable, and made sure I got the right part. The best tip: Bring your VIN number. It makes it much easier for them to find the exact part your vehicle needs and helps avoid ordering the wrong item. I'll definitely be coming back and highly recommend E Auto Parts!. Been coming here for over 15 years. They were like 2 miles away before. But same amazing place.

I came to E Auto Parts after several of my former coworkers recommended them. Before visiting, I…read morecalled to check if they had the part I needed in stock and to ask about pricing. Steven answered the call and was incredibly friendly, knowledgeable, and helpful throughout the process. Excellent customer service -- I'll definitely be coming back for any future car part needs!

Great staff, very good prices. I come here for parts and they're either in stock or come in fast.read more

Terrible Service - Avoid This Shop!…read more Do NOT buy any battery products from this shop! The prices aren't cheaper--go to Costco, AutoZone, or anywhere else for better deals and longer warranties. My battery was still under warranty, yet the owner refused to replace it. Instead, he did a ridiculous "calculation" with just a pen and denied me a new battery. Completely unprofessional. Don't waste your time or money here!

Excellent customer service Great price on new auto parts…read more Been using Pac auto for all Out parts for more then 5 years

Really bad customer service, Return policy. Returned…read moredefective item, more than a week has passed since part was returned. No refund yet, talked to manager at South El Monte location, she has no clue when I'm getting my money back. We have been buying from them for almost 20 yrs. Moving with another vendor as of today. Always check the return policy before buying from this place. NO *

Thank you Adan for helping me out today!…read more My car battery decided that this day will be the day it'll crap on me. I decided to go over to Oreillys cause it's close by and needed it to be done today. Adan tested my car battery and helped me out with choosing which new battery to get for my car. Transaction was pretty straightforward. He was also pretty fun to talk to. My car was ready to go after he installed my new battery. Thanks again Adan :)

Needed a new battery for my truck Salesperson was very…read morehelpful In helping me choose the right one for my truck.. The Salesperson even installed the battery for me ... I'm definitely coming back again...

I have brought a few of my cars here over the years and the team at Impex Motorsports have…read moreperformed nothing but great and honest work. I first stumbled upon Impex when I brought in my recently purchased Supra in for an alignment. As Harry was working on it, he had noticed the arms were slightly bent from a previous owner, and would result in being unable align to spec. He walked through the issues found with me and provided detailed paperwork to show to the original dealership which resulted in them repairing under warranty the next day. Diagnostic spot on. Not only that, he voided the cost of alignment due to damages by seller and did not charge for the diagnostic. Fast forward a few years later and that level of honest and detailed work has not missed a beat. Every time there is a potential underlying issue that can disrupt the job or come back to bite customers in the behind in the future, they will not hesitate to inform customers of it prior to doing work. I will continue referring them to friends/family and coming here myself if I ever need work done to my vehicles beyond my control. They are one of the few honest shops around!

My dad, brother, and I have taken our cars to Impex Motorsports for several years. They deliver as…read moreexpected, have great communication skills, and are priced reasonably. I don't know much about cars, but I know I can trust Harry and Ken. I recently came in to replace my headlights from many years ago. I did a diagnosis a few days prior and received a call back once the parts were delivered. They upgraded my headlights at the same rate, if not better, than when I purchased them from 2022. They installed custom fog lights for my Scion a while back as well. When I had issues, they always honored any warranty and fit me into their schedule within the same day. If I'm doing a service at Toyota and ask for proof of the old car part on the work order, it's unlikely they'll save the removed piece. At Impex Motorsports, Harry saved the removed parts without my request. Harry and Ken demonstrate integrity and honesty which are the reasons I keep coming back.