I cannot say enough about the exceptional customer service I received, especially from Daisy and…read moreAmy. Daisy spent so much time with me throughout the customization process, truly listening to my ideas and ensuring my vision came to life. I provided a loose pink stone, and together they helped create a beautiful piece that feels like a second engagement ring to me. What impressed me most was their commitment to customer satisfaction. There was a misunderstanding during the process that was entirely my fault, not theirs. Despite that, Daisy and Amy went above and beyond to make sure I was happy with the final result. They were patient, kind, understanding, and genuinely cared that I loved my ring. Their professionalism, craftsmanship, and dedication are outstanding, but what really sets them apart is their aloha spirit. They treated me with such warmth and grace throughout the entire experience. I am incredibly grateful and would wholeheartedly recommend them to anyone looking for a truly special custom jewelry experience or any piece in general

I visited the local Nex in the beginning of the week & was helped thoroughly, no complaints. I…read morepicked out a chain that wasn't on hand (clearance item) but would be brought in-store by Friday. I was quoted a price, my info taken down & sent on my way. Friday came, & I arrived shortly after the chain was delivered. Unfortunately it felt like a bait & switch. The chain was thousands more. The worker did take ownership of the mistaken quote, but that's where it ended. No accommodation for the mishap & time wasted.

Quality service and the process was very easy and very friendly informative staff thank youread more

I spent $300 on a necklace broke the first time I wore it. You can't return customer jewelry. Keep…read morethat in mind.

Great customer service. Respond to my questions with great care for me even though they couldn't…read moreassist with what I had. I really appreciate their honesty and kindness.

First and foremost, I want to call out that it REALLY helps to have done research prior to…read morepurchasing an engagement ring. You should have some idea on what the special person in your life would want and pictures are the best way to get that help in designing the proper ring (if you're going the custom route). This includes, but is not limited to, the setting, the setting material, prong design, diamond clarity/color/cut/size, even other features she might like - and most of all, ring size. Knowing details beforehand made the conversation much more enlightening than I ever imagined. I spent a year sporadically researching options, keeping Moshe in my back pocket - turns out, he was the one I should've went to all along. Back in April, I contacted Moshe since the time was coming up fast. I googled that the turnaround time for a ring was typically 5-6 weeks and I was about 7 weeks out from the day I planned to propose. I needed to get with someone I knew people trusted and that just had a flawless attitude to getting high quality pieces completed - Moshe was my guy. I chatted with him a bit on IG to explain what I'm looking for, got a quick quote, and asked about turnaround time before booking an appointment. When booking the official appointment, you need to provide a deposit (that gets credited to your total cost of the ring). This is when it gets serious so make sure you're ready to commit. When I showed up to the appointment, I was greeted as if I were a family friend. Though I will recommend you inquire about the exact location of their office before you show up. It's impossible to find on Yelp at least to my knowledge and for security purposes, I think it's safe to leave that information out of my review as well, but that's something for you to keep in mind. Anyway, everyone is incredibly nice, they're quite literally like a family. We sat down in Moshe's office where he asked a few basic questions before digging into the finer details about design. I had videos, pictures, and experiences to share (based on discussions I had with my girlfriend). Moshe walked me through the entire customization from diamond size (which I had already picked out prior to the appointment on his website), setting, prongs, and of course, budget and pricing. Most importantly, selecting a date-range for pickup (at least, in my case). After designing, I got to meet Aunty M, who takes payment while Moshe got on the phone to get my order in the queue ASAP due to my time constraint. I was in the process of getting a fresh new credit card for this purchase so I put down a deposit on one card before paying two days later with the fresh one - kind of recommend this since you can end up using these points for a trip later, maybe even your honeymoon, who knows! Come the week that we take off on this trip (proposing overseas), I called up the office to see how we were doing on time. After a bit of back and forth, we agreed on a pickup date one day before takeoff. That meant that I was clear to not only tell my parents it was happening, but to also ask for the blessing of my girlfriend's father. Now that we're back, we downsized the ring by a full size so it'll fit my fiancée's finger better since the hint that I got early on about ring size was actually not accurate. I shared the story of the ring customization with her and let me tell you, it was quite an adventure, but she loves how it came out - it was literally the ideal design. Thank you to Moshe and the team, the ring was perfect thanks to all of you for making it happen. She cannot take her eyes off it now, it's just spectacular.

House of Diamonds is the first and last place you will need to go if you are looking for an…read moreexceptional piece with outstanding quality and a one of a kind shopping experience. The atmosphere is friendly and relaxed, and we didn't feel pressured into purchasing. We were helped by Lorah. She is very knowledgeable and takes the time to ask questions to better understand exactly what you are looking for. She helped guide us through the entire selection process, and really made us feel comfortable so that we were 100% satisfied with our purchase. She also took the time to learn about us and our family and made the whole process very enjoyable - a truly rare experience these days. Thank you to Lorah and the rest of the staff. House of Diamonds is the best jeweler on the island. I recommend them to everyone, whether in the market for something small or something uniquely unforgettable. You will absolutely not be disappointed.

Huge thank you to the House of diamond staffs and especially Lorah and to the Owner Doron. From…read morestart to finish Lorah educated us about diamonds from what I'm looking for. Really recommend shopping here than any other Jewelry stores. Customers service 100 percent satisfaction. Definitely coming back here again! ‍ -Marc & Aileen

The owner is attentive & kind. Provided a tray for me to look through some jade rings. I loved the…read morebead/bracelet station :D Large store with a fun selection of cute jade charms and other jewelry. Very affordable and the perfect place to pick up quality/fun souvenirs. Thank you to Kim Trading for a wonderful visit :)

I was visiting the island and initially just window shopping around Chinatown until I stumbled upon…read moreMrs. Kim's beautiful all-natural jade jewelry and larimar bracelets! Her pieces are real and very reasonably priced, sometimes selling for at cost. When I saw her larimar bracelet, I immediately fell in love. I've never seen such a beautiful bracelet before and for only $85 instead of the cutthroat prices usually displayed online and at other stores. Mrs. Kim shared with me that the business is family owned and has been in the family for two generations now, but unfortunately will end with her since her sons don't really have interest in pursuing selling jewelry. I highly recommend anyone who likes crystals, beads, all-natural handmade jewelry and unique accessories to check out Kim Trading because she has so many cool things. I will definitely be back and purchase more precious stone items from her.

Love this shop! I've come here multiple times and their service and quality is great. Highly…read morerecommend them for jewelry at fair costs.

Found the shop by accident since I happened to park just in front of it, I was actually trying to…read morefind another jewelry shop and was pressed for time. The door is kept locked, so the woman opened it and they replaced my watch battery in less than 7mins on the spot. It was worth the $10, even if the other shop quoted me at $7. Street parking only. Located mauka side if King St, next to another jewelry shop, and 1 shop down to the left from the market with some green awning.

Many thanks to all the staff, but especially to Jillian and Jeanette, for patiently working with my…read moreson to choose the perfect diamond and engagement ring setting for his girlfriend (now fiancé). Both ladies understood the assignment, showcasing options that worked with my son's vision for the ring and within his budget--not deviating from his wishes and not overselling. They did so well that my son and his fiancé have no doubt they will be back to purchase their respective wedding rings when the time comes. I may just have to pick up a little something for myself as well.

Worst customer service. I was the first in line when the store opened. The receptionist took down…read moremy name and number and said someone would be with me shortly. I was browsing and awaiting for someone to help me and I noticed that everyone else that came in after me was being helped. I waited 15 mins and still no one came to help. I went to the receptionist desk (different person) and I asked if I needed an appointment to be seen. They asked if I checked in and I said yes, I was the first person on the sign in sheet and I've been here for 15mins with no help. She casually said "oh ok" staring at her computer screen and said "I'll try and find someone to help you" without looking up. I declined and left the store. I've done business with them a few times over the last 15 years and this was absolutely the worst I've been treated. It's service like this that makes me not want to support local businesses and just go with a bigger company.

There are very few jewelers that can work with 24k gold. Look at my mother's 24 karat gold ring to…read moreTommy and ask him to make a wedding band for myself. This is one way you can take jewelry that you inherit and turn it into something that you can use and pass down to your kids. The ring has history and stories behind it. Tommy and his wife are such nice people. The prices are very very fair. They also have a nice selection of premade Jade rings, gold necklaces, and some used watches. If you're looking for somebody to rework a piece of jewelry for you I would highly recommend Tommy's jewelry.

Tommy and his wife are not only GREAT jewelers, but very friendly and welcoming. My Hawaiian ring…read moremaile/plumeria engraving had gone almost flat after 24 yrs. He said he could bring it back to life! That was an understatement! When I picked it up, I for sure thought it was a brand NEW ring. Great attention to detail and exceeded my expectations!! Returning to get my wife's done!!

The ring took about a month from when I ordered it, to receiving it. Happy Laulea is very…read moreresponsive to inquiries as well. It came with 2 boxes - a very pretty, finished wooden box and the original white box with velvet lining and a ribbon to make the ring a surprise. I also received a silicone wedding band, a cleaning cloth, and a certificate of authenticity. Thank you so much!

This is my second time ordering this exact ring for my husband. (Hi Tech black ceramic ring koa…read morering 6mm dome) Only reason I had to order another one is because my husband's ring size changed. The first one he had for about 4 years and it's still in great condition! Customer service is quick to respond and very helpful. Definitely recommend! The Koa wood is stunning. Just keep in mind the koa wood color varies. Might be just as pictured or might be lighter or darker. Either way it's beautiful and you won't be disappointed if you're looking for something unique and like the wood look!

Royal Hawaiian Heritage Jewelry is the best place to get custom bracelets…read more received my 8th one today and all these years their quality cannot be matched. in a word....PERFECTION.

Kind, knowledgeable staff, made us feel cared for and looked after. Beautiful selection and priced…read moreexactly right for quality local jewelry. Mahalo nui!