The staff was very nice and helpful. This was my first time getting braids and they assisted me…read morewith picking out a hair color and style.

I made an appointment with Ngozi's Braiding and Beauty Supply in Stockbridge on July 10 for an…read moreAugust 1 appointment. When I scheduled, I was never informed that a deposit was required. I explained that I needed my hair done before returning to work for the new school year, and I was told to come in for my appointment. This morning, I woke up early, drove from Stone Mountain to Stockbridge, and arrived with proof of our communication, including text messages, call history, and the hairstyle I had sent. Despite showing my records, I was simply told that I did not have an appointment. There was no effort to review my information, acknowledge the inconvenience, or offer a meaningful solution. Instead, I was told they could not do my hair that morning. What disappointed me most was not just the scheduling issue--it was the lack of professionalism, accountability, and empathy. Mistakes can happen in any business, but how those mistakes are handled is what leaves a lasting impression. After making a significant drive and rearranging my morning, I expected at least an apology or an attempt to accommodate me. Unfortunately, this experience left me without the service I had scheduled and forced me to find another stylist at the last minute. Based on my personal experience, I cannot recommend Ngozi's Braiding and Beauty Supply to anyone looking for a salon that is dependable, organized, and values its customers' time. If reliability, communication, and professionalism are important to you, I would encourage you to consider another salon. This is my second disappointing experience with Ngozi's Braiding and Beauty Supply in Stockbridge. During my previous visit, an adult stylist began my hair, but before the service was finished, two young girls completed the braids. After I got home, I realized the quality was unacceptable. The braids were uneven, with some noticeably longer than others, and several in the back came loose. I contacted the salon, sent photos, and explained the issues. I was told that my next visit would be discounted to make things right. Based on that promise, I scheduled another appointment on July 10 for August 1. I explained that I needed my hair done before returning to work for the new school year. I was never told that a deposit was required and was told to come for my appointment. This morning, I woke up at 7:00 a.m. and drove from Stone Mountain to Stockbridge, only to be told that I did not have an appointment. I showed my text messages, call history, and other proof that I had scheduled the appointment, but no effort was made to honor it or provide a reasonable solution. The experience felt dismissive, and I left without having my hair done. The combination of these two experiences has left me with very little confidence in this salon. First, I received a hairstyle that was not completed to an acceptable standard after being finished by children rather than experienced adult braiders. Then, when I returned after being promised that the situation would be corrected, my appointment could not be honored despite my documentation. I value honesty, professionalism, and respect for customers' time. Unfortunately, that was not my experience here. Based on my personal experiences, I cannot recommend Ngozi's Braiding and Beauty Supply in Stockbridge. If you are looking for reliable scheduling, professional adult braiders, and consistent customer service, I recommend considering another salon.

First time there and the service was amazing I felt comfortable my appointment was at 11 and I was…read moredone by 2:30 service was nice and business was clean most definitely was a great experience and will be back

Bery unprofessional. Held her phone up and kept saying talk to the owner. No greeting, no smile, no…read moreparking

I always leave there satisfied customers, great vibe and very knowledgeable. Never had any issues…read more I started going there to get my hair braided now I get my retwist done there.

Customer Service is Horrible! No one speaks when you enter. Nor speaks English. They don't answer…read moretheir phone prior to book appointments. They braid dirty hair. No dryer or washing bowl in sight!

Let me start by saying that I was disappointed with the price increase to $40 (deep conditioner is…read moreextra). I typically go to Norcross and pay $25 and I'm natural (no relaxer). The $15 price difference adds up because I get my hair blown out weekly. That said, Greenbriar is a short drive and on weekdays you can get in and out pretty quick. On a Monday night I was in and out in about 90 minutes, which is record time for a wash, detangle, condition, roller set and blow out. This is my second time going to Videa. I was skeptical at first because I saw flat irons and IMO "real" Dominican shops don't use flat irons. But Videa does and excellent blow out without flat irons. The shop is clean and connected to the gas station. There is ample parking either at the gas station or behind the shop. I've only been twice but most of the AA women who get their hair here have long, healthy real hair...which says a lot in Atlanta...weave capital USA...not throwing shade...just saying it's nice to see real, healthy hair... In conclusion, while I would prefer to pay Norcross prices, I'm willing to pay a little extra for the time I save getting my hair done at this location.

I came to the salon on a walk in basis and literally should have walked right out. For anyone who…read morehas natural/coils hair, the priority is not " healthy hair" for you. I requested a service to tighten up my install, with some leave out that needed to be blended with a kinky straight texture. From the beginning, there is no welcome or customer service etiquette. You are shuffled to the shampoo bowl, washed and conditioned, and roughly pushed to get your hair combed out and roller set. As another woman commented, with coily hair you must detangle gently and from the bottom up. That wasn't done for me. Next you are under the dryer an absurdly long time, not checked in with, no offer of water or anything. The blow dry and style has no regard for preserving the integrity of your natural curls, as I have discovered my leave out is basically bone straight now. Not to mention, I heard my stylist mentioned while looking at my hair, "mala" in Spanish meaning, "bad". Sadly, my hair appeared nice, but it is heat damaged, and I was charged entirely too much for poor treatment. I owe it to myself to warn you, especially if you have coily textured hair, this is not the place for you! Translated: Acudí al salón sin cita previa y, sinceramente, debería haberme marchado de inmediato. Para quienes tenemos cabello natural o con textura muy rizada (*coils*), aquí la prioridad no es la salud del cabello. Solicité un servicio para ajustar una instalación de extensiones, integrando una sección de mi propio cabello (*leave-out*) con una textura tipo *kinky straight* (rizado estirado). Desde el principio, brillaron por su ausencia la bienvenida y la cortesía básica de atención al cliente. Te llevan rápidamente al lavacabezas, te lavan y acondicionan, y luego te empujan bruscamente para desenredarte y ponerte los rulos. Como comentó otra clienta, con este tipo de cabello es fundamental desenredar con delicadeza y de abajo hacia arriba; eso no se hizo en mi caso. Después, te dejan bajo el secador un tiempo absurdamente largo, sin supervisión ni ofrecimiento de agua o cualquier otra atención. El secado y el peinado no tienen en cuenta la preservación de los rizos naturales; de hecho, descubrí que la parte de mi cabello que dejaron suelta ahora está completamente lisa por el calor excesivo. Por si fuera poco, escuché a la estilista decir la palabra "mala" mientras examinaba mi cabello. Lamentablemente, aunque el resultado visual parecía bueno, mi cabello sufrió daños por el calor y me cobraron una suma excesiva por un servicio deficiente. Me siento en la obligación de advertirles: especialmente si tienen el cabello con textura muy rizada (*coils*), ¡este no es el lugar indicado para ustedes!

I had an amazing experience at Swella Braid Bar Atlanta! I was able to get a last-minute Saturday…read moreappointment, and the booking process was easy and detailed. I booked waist-length knotless braids with ombré hair and appreciated how thorough they were in confirming every detail before, during, and after the service. Cheyenne did my wash and blow dry, and Kennedy braided my hair. Both were kind, professional, and efficient. The salon was clean, comfortable, and offered thoughtful touches like drinks and laptop tables. My entire appointment took about 6.5 hours, right on schedule, and my braids turned out beautiful! While Swella is pricier than some options, the quality, organization, and overall experience made it well worth it. Huge thanks to Cheyenne, Kennedy, and the entire team--I'll definitely be back!

A few weeks ago, I got my hair styled for my trip to Puerto Rico. The stylist, whom I believe was…read morenamed Brianna or Brenda, was very gentle, and I didn't wake up with a sore head--something that usually happens at other salons. However, I think the service is a bit pricey, and for the cost, I would expect more complimentary offers beyond just water. I want to feel that spending that much money was worthwhile. Overall great staff.

favorite hair braiding spot in Atlanta. thank you ladies @ Ouly's African Haur braiding shopread more

Love this place!! They are fast and not overpriced! They are friendly and professional! The vibe is…read moregreat and my service that I requested was done perfectly!! I wish they took credit cards, but I love this place!! Open Mon-Sun!!

I had 3 people braiding my hair at a time which made the process fast. I love micro braids. And I…read morewas out within 5.5 hours.

this place and the people who work here are VERY UNPROFESSIONAL. i came here to get my hair done…read moreand be done by a certain time.. i wasnt able to do what i needed because we ran overtime because everytime someone did ONE braid they'd take a break. when i finally got fed up because at hour TWELVE they still were barely even half way done i wanted to just pay for the work they did and go to a friend. they wouldn't let me leave... even when my friend was speaking to them asking them nicely about time they'd finish getting to a stopping point so i can leave they were rude to her saying "you shouldve did her hair". "shes not going anywhere". my hair is cute, but the workers very unprofessional, i do NOT recommend.

I went to the Duluth location and had Zy. She's so cool and let me know exactly what she was doing…read more I got a scalp treatment, trim, and silk press with feathers. We laughed and talked the whole time, and it really felt like an old salon experience. Great vibes 10/10 will definitely return

Such a convenient business model with walk-in service and great location. I always go to Ms. Nikki…read more She does my ponytail updos for special occasions. They offer you coffee, wine, and tea while you're being serviced. It adds a nice touch. The prices and the nickel and diming for add-ons are a bit expensive in my opinion compared to other salons... but the convenience makes everything worth it.