I've been going to quest for bloodwork on occasion for the past couple of years. This location is…read moreso far the best. I checked in and didn't have to wait more than a couple minutes to get into medical room. Aniya was amazing. She took my blood and it was quick and easy. She chatted with me throughout the appointment and made me feel comfortable. I would highly recommend this place; especially Aniya.

Some of the nicest people and they don't get enough credit. My experience at Quest Diagnostics has…read morealways been really good.

It was a good experience!! Mercedes was friendly, and helpful!! will definitely use this location…read moreagain!

Checkin is on a screen, no people. We were a walk-in so expected to wait then our name disappeared…read moreoff the monitor after we'd already been here for 45 mins. Had to check-in again. I think the only people here are the lab technicians and they say they just follow what is on their computer. Lab tech very friendly though. Will look somewhere else next time for bloodwork.

Had a Sunday appointment for an MRI and it was the best experience I've had across the board! Ease…read moreof check-in, the MRI tech was professional, informative, comforting just all around amazing! The facility is huge! It's clean, seems to offer much in the way of care. I came out of my way for this facility and convenient appointment, I am so glad I did!!

Just the very WORST Health Care provider possible…read more I was unable to schedule an appointment because there os just an endless phone tree There is no human being available to answer What would ANYBODY do in.an EMERGENCY???!!!???

I needed to get in right away since hubby and I share a car; and we have a child needing to be…read moredropped off at school at 8:45am. I arrived 20 minutes before 8am, when doctors start seeing people. The woman at the check in desk (Debra) was very kind and helpful. She took care of everything, told me I was second & directed me where to go. No one was called in until 8:10am. The woman they called in first came after me and the other woman. Then, 3 more people went in (1 being the woman ahead of me & 2 individuals that arrived afterwards). I checked in with the front desk to see why I hadn't been called. Debra inquired. They called me next. The male nurse took my vitals and was friendly. After he left though, I wanted in the room to see a doctor for another 15 minutes. Checked with the desk; they said someone would be in soon and that there was someone with an emergency they had to attend to first. Doctor saw me for 5 maybe 10 mins max. She was nice. I just really hate how long the entire process took and was charge $50 for all that waiting and such short time seeing the provider. Considering I arrived early and was the second in line, this shouldn't taken as long as it did. I get that medical offices are understaffed; however, the fact that people were called in before me who arrived afterwards, that's unfair. Walk ins should be seen according to the order in which they arrived. I'd give this a one star review if it wasn't for the friendliness of the staff.

this review is for the good experience i always have when chris does my blood draw. he's…read morepersonable, kind, and excellent with his ability to somehow not make it painful!

I have been going to Any Lab Test Now in Villa Park for a couple of years, because of their…read moreincredible prices.  Just went there again the other day to have blood work done, and as usual, their prices can't be beat.  Also as usual, their customer service is top-notch.  They treat you like family, and go out of their way to make sure your needs are met.  Thank you, Syed and staff!  Also 5 stars to their service reps who schedule appointments over the phone.  They are great also!

I dropped off a sample for testing on Saturday, on Wednesday they tell me they can't process it…read more Poor customer service!

Got my blood draw was first thing in the morning. Went well…read more Impressed with the staff. Staff knowledgeable

Very professional group and they listen. They have always helped us in all the issues we hadread more

Something is really off around their billing. The doctors here are nice and the care received is…read moregreat but trust me it's not worth the risk. The first time I visited I wasn't sent a bill I received a text saying I needed to pay immediately or my account would be sent to collections. I paid it in full. I went a second time about 6 weeks ago. I made sure they had my updated billing contact info and my new address. I did not receive a bill from them yet. I received a bill for my lab work three weeks ago and it's been paid but my bill for my visit has yet to arrive. I called the number listed on their website for billing and got placed on hold for ten minutes then sent to a voicemail. Something is off around their billing and I'm worried for when I get my bill if I get it. Don't go here it's not worth the risk of having a medical bill go to collections without notice.

Update on billing and payment processing for this place. NOT GOOD…read more I submitted my bill to my Flexible Spending Account for them to send payment. I completed the address and account number. Payment was sent. I kept getting notices that I had an outstanding balance, so I actually called. They told me it probably hadn't been posted yet and not to worry about it. Then I got ANOTHER notice saying FINAL NOTICE. I contacted my Flexible Spending company and asked for payment verification. They gave me a date and sent me a copy of the front and back of the check. I forwarded this to Physicians Immediate Care and got back a short response. Something along the lines of "we don't do business with the bank that deposited this check and you still owe us money." WTF! So I paid the correct amount, I sent it to the correct address with my name and account number on it, but I am still responsible for paying (again)! I contacted them again and repeated that I did everything possible to pay this and it's not my fault it didn't get to the correct place. I addressed it correctly. They refused to deal with it and told me it was up to me to get my money back from my FSA and they take no responsibility for the payment not going to the right spot. Very shady. So pay with a credit card or better yet, just avoid this place.