I wish I had looked at reviews before I chose them. I went for an ultrasound that was ordered after…read morean er visit. When my doctor got the report, the technician just said "no ovaries found." I clearly have ovaries. I just showed the technician a CT scan that referenced my ovaries. They charged me almost $400 out of pocket for an ultrasound that is completely unusable by my doctor. I've been calling for 2 weeks trying to speak to someone and no one will take my call, return a phone call, or acknowledge me in any way. They should be embarrassed to treat people this way. I've launched a complaint with Tennessee Health Facilities Commission. If you feel like you have received an inadequate quality of care, inadequate diagnostics or communication failures regarding Premier Radiology Cool Springs, you can call THFC at 877-287-0010. Update: THC is escalating my case and referring me to the Office Of Investigation for Health Related Board, where I'll have to file a complaint against the tech and the radiologist. There's zero reason it has to go this far, but Premier is refusing to engage. This is madness.

This radiology group has been extremely disappointing. Report turnaround times are slow, and the…read morestaff members I've spoken with on the phone have been consistently unprofessional and discourteous. It's difficult to understand why any physician would choose to refer patients here when there are likely better alternatives available. In my view, this ultimately reflects poorly on the referring provider. If you have the option to seek imaging services elsewhere, I would strongly encourage requesting a different referral--I certainly will in the future.

Terrible customer service. They left voice mail message to set up appointment. Two hours later,…read more4:45 PM their time and mine called the specified call back number. On hold 20+ minutes listening to "your call is very important..." before I hung up. Went on line. No email or web site method to send message to ANY of their sites (in about 10 states) or to Corporate (located in MN). To me obvious this company cares only about Doctor office referrals and nothing about patient support. Have asked Doctor to refer me to different testing service.

I went for an internal ultra sound in February but the problem contined I went to a specialist and…read morethey did the same test that showed up a problem which they discovered was cancer. Then 2 weeks ago I had an ultrasound on my legs for blood clots. It was clear according to Rayus. However, I spent 4 hours this morning in ER because I have a blood clot in my right leg. Imagine that. Avoid Rayus if you can!. Now I have to delay my surgery that was scheduled Friday because I have to take blood thinners.

Such pleasant folks at bone n joint. From the moment you walk in to the time you leave. Very…read morethorough explanation of my puffy elbow and made be at ease knowing I didn't have to chop off the ol arm Thanks

From the owner: At the Bone and Joint Institute of Tennessee, we are dedicated to treating our patients like…read morefamily. We offer full-service orthopaedic care to the Middle Tennessee area and beyond. Our board certified physicians specialize in orthopaedic conditions including spine, foot and ankle, shoulder and elbow, hand and wrist, joint reconstruction and preservation, sports medicine, among others. This location in Thompson's Station will further serve our patients in the Spring Hill area.

Since I left a bad review before, I can definitely come back and report on a positive experience. I…read moreended up back here because I'm in the Vanderbilt system of doctors and they ordered testing at this location. The girl who helped me check in (I'm sorry I couldn't remember her name) was very helpful. I was scheduled for two tests that were hours apart on the same day. They, without me asking, arranged for me to have both things done while I was there instead of having to come back for the second test hours later. I waited a little bit but that was way better than having to come back. The ultrasound technician seemed thorough, the MRI team and the technician were all very nice. I had a good experience and wanted to correct my previous review. Whatever changes they've made are working.

If youre expectations are to get results within a couple of days, think again! It's been 10 days…read moresince my MRI and still nothing. The staff was great during my time there. It's just disheartening i can't get any results to see what's going on and why i'm having these symptoms. I hope nothing bad happens in the meantime-like having to go to the ER or anything.

From the moment I walked in, the ladies at the front counter were very nice and helpful. They…read moreanswered all my questions and were very knowledgeable. The wait time was minimal and there was only one paper to fill out, instead of an entire stack. The lady performing my MRI was very accommodating and comforting. She made sure I was comfortable and not anxious prior to starting and assured me it would not take very long. I highly recommend Premier Radiology for your MRI, upon leaving they burned a CD of images to take with me. Overall a 5 star experience.

I've been to Rayus twice in one week and it is a fabulous place. Checkin is fast and simple, little…read morewait time and staff is the nicest I've ever experienced anywhere. I will always choose this location for my imaging!

From the owner: You do not need to go far for high-quality imaging services. At RAYUS Radiology, we know that…read moregetting an MRI, CT scan, or x-ray can be a daunting prospect. That is why we make it as easy and convenient as possible for you to get the care you need. We are conveniently located off of Interstate 24 on StonecreStreetParkway near the TriStar StoneCrest Medical Center in Smyrna, TN, with ample parking for patients and their families. Our staff is dedicated to providing you with personalized attention and state-of-the-art imaging technology, so you feel comfortable throughout your entire visit. Whether you are trying to get a better sense of your overall health or just want a more accurate diagnosis for an injury or illness, we can help. We understand that some people may be nervous about having an MRI, CT scan, or x-ray--for some people, these scans can seem scary or invasive. But at RAYUS Radiology, we want everyone to know that these scans are safe, and we will do everything in our power to make sure your visit goes smoothly from start to finish. Call our Smyrna office at 615-617-6285 to schedule an appointment, ask questions, or learn more about how we can help you today.

This visit was at the Lebanon location at 100 Physicians Way. I prefer this location because it is…read morea less busy place. I always get in and out rather quickly and I see the same technician usually on an annual basis, mostly. I like see the same person. It makes the visit more pleasant since a mammogram is not the most fun thing to do any day. Necessary, I know but still not like eating a donut. The office staff and the technician are all very courteous and friendly. The exam is not terribly awkward and the technician takes her time to make sure she gets the best pictures.

From the owner: Physical Therapy, Occupational Therapy, SPeech Therapy for the life span. Adults and Pediatrics…read more Serving Middle Tennessee.

LOVED the quality of care I received here! It was super easy to set up an appointment online, and…read morethe staff were super friendly! The ultrasound tech really took her time and gave me SO many images!!!! It's been a few months and I can confirm that after many ultrasounds at my hospital due to having a high risk pregnancy, over the womb gave me the BEST images and got the gender correct

I had an ultrasound here a couple weeks ago to find out the gender of our baby. The woman that…read morehelped us was so nice. Genuinely such a sweet person. She took her time and let us get a really good look at the baby. I wish I remembered her name. Anyways definitely recommend, their office space is also very nice, spacious, and clean. :)

Heart MRI referred by VA Cardiac Dept. Both Brian and…read moreBrittany got me to relax by explaining the entire procedure. The actual time of picture tacking Step 1. 30 minutes. Step 2. Move me out and injected a clear dye inter vinously. 3. Move me back Inside the machine for a second pictures with the dye in my chest. The office staff was very courteous from the minute I entered the Facility. I am 74 years old and have had 4 MRI's at other Facilities. I am happy to tell y'all, Premier Radiology of Brentwood is the best in the Greater Nashville Area! Ron N

Came here to pickup my images on a disk from another premier radiology location. I was told it…read morewould take about 5 to 7 minutes it ended up being 20 minutes. Not sure why the image wasn't initially given to me on a disk.....

The finest imaging you will encounter. Great staff, all advanced area's are ACR Accredited. Our…read morestaff follows the guidelines of Image Gently and Image Wisely for your radiation protection. We take care in monitoring and recording radiation dose and contrast dose. Our Radiologist are double board certified and fellowship trained in NeuroRadiology and Musculoskeletal Radiology, we are unique in that area because no other facility has this offering. We have the only Laser Vein Treatment Program in the area!!!! Get relief from your leg pain!!