Dont bother coming to this plasma . I came twice in 7 days and they scammed me and didn't pay me…read morewhat they were supposed to . They paid me 40$ for my second donation of week and told me i was wrong for saying otherwise. How is it 40$ for the second donation in a 7 day period ? You will be scammed and made to feel guilty about it. Go elsewhere .

Caleb screwed up and couldn't get it going. Was a painful experience. This is not the first time…read moreI've had them stick my right arm. Not sure why it couldn't be done correctly this time.

I went five times it worked out for me They gave me $100…read moreeach time and then after that I think I got like 50 it's kind of time-consuming FYI

I one hundred percent do not recommend any persons of any age to trust anybody in this…read moreestablishment. I've been stabbed twice in my arm with no concern of my well-being and then again today when I went to donate, the lady got an obscene amount of iodine in my blood stream, causing me to have to go to the ER, they are not sympathetic they are not apologetic. I spoke to the manager Nate there when he told me that it is not their fault that they are incompetent. I'm not the only one that day who have been miss handled. You were better off recycling or selling ass. There is more than one " nurse" that is incompetent. They say they only prick you once but I was pricked twice. They also do not have a protocol for iodine poisoning

The manager threatens to defer you for having freedom of speech , they waste all your time and…read moretreat you like your time isn't important. I told him straight up to defer me cause I didn't do anything wrong . Im not sick nor ill nor have any problems but they still defer you for no reason and then get mad when you speak up. The guy is retarded and afraid of having conversation like a real man without getting offended like a beta male . Giving threats about defering me simply for speaking out about me being defered for nothing. How is possible for me to get defered for 99.6 temperature but the guy next to me was 99.9 and they passed him? When i spoke out the manager got upset like the beta he is

I stopped in as a new donor. My kid has an auto immune disease that IVIG and plasmapharisis is used…read moreto treat so I understand the importance of having plasma. So while I wait for her to do an activity I thought I would donate as I wait instead of just scrolling facebook. I registered in the app and scheduled an appointment. No one in the front when I arrived. So I waited in line told them I was new and Likely needed to finish getting registered. They took me back up front and proceeded to be concerned about when I ate. It had been about it 2.5 hours before. Staff then began lecturing me on eating within an hour - ok noted for next time. I asked what I needed to do to be ready next time I can by. But turns out I needed a social security card to finish registering so it didn't matter when I ate last. But instead of answering questions the response was to lecture more on eating. Again I asked what all I needed next time I could make it by. Staff (lead by her title) continued to be very conceding using a high child like voice that was different than her normal voice focusing in well yo have to eat and not answering the question on how I could be prepared to come back. Let me tell you I won't be back. Good job running off new donors. I don't need the money. I was going to do it because it was right near where I was waiting and because I know how important the supply of products made from plasma is. I don't recommend going here. And I will keep donating whole blood that they can pull plasma from if needed rather than step food back into this place.

I love coming to this specific location to donate blood as the people here are also the kindest!…read moreThey genuinely try to remember every donor and truly care for each one like a special family member. The location itself is always clean with the friendly atmosphere as a bonus! This time each donor was able to receive a Grinch t-shirt as well as promoting that if you downloaded the donor app, you would receive a child's T-shirt as well, (which I got for my niece) and if you posted a photo with you & your mini's t-shirt, you would be entered in a chance to win $250!

People here from second I walked in have been apathetic rude and just overall unpleasant they call…read moreme nonstop. Want me to come in here because I give platelets which I understand is important, but at least be cordial and inviting when people show up not on your phone and acting put out if you have to tell me where to go what to do how to get started I will not be going back to Norman blood institute. I will be giving blood at Integris and other places but I'm done with Norman location Oklahoma blood institute.

Checked in. Made me wait well over an hour as people who came in after were seen first. I had to…read moreask someone only then did they finally get to me. Was told I had to reschedule because sure it had been 12 hours since I'd last eaten. It hadn't. I had eaten a full meal at 3:30 am.l and was seen at 12:15 pm. How does this constitute 12 hours? And she was rude. The guy who checked me in, however, was very pleasant. Update: someone called me from there and I missed the call, so I called back. They left me on hold and never got to me. Not a good impression.

I have been going here for at least a year and loved the staff. HOWEVER, it was time for my new…read morephysical, np right? Well, be careful!! The nurse had me scan in for WHATEVER she was doing without informing me what I was for and that I was agreeing to something important!!! So now I have a "Diagnosis" I don't actually have and have to prove I don't have it!! WTF "Can't do anything since it's entered in the system" " you have to get a form filled out by a specialist" WTF, AND I wasn't even given the form to take to a doctors, no doubt because it's BS! Not to mention that I had a 9AM appt and didn't start the process till 9:30 at 10:30 someone got sick and I patiently waited. I sat there with all my meds on the table for everyone to see because the door was left wide open!!! Clearly did not respect my privacy either. BIG MISTAKE STAYING. Got out at 12 would not have been able to donate even if I could. Rude and inconsiderate of my valuable time. Might take this to corporate and beyond because they had me consent (fingerprint) to things without my knowledge!!!

I've have donated here for a little over a year. The staff have always been super friendly, kind,…read moreand helpful. Shout outs to Tyson,Noy, Bree, Barbara and Hailey...who always has a smile on her face! Oh! I can't forget Maddie!

Their care goes above and beyond!!!…read more They are friendly and considerate and make me laugh!! it is a very clean and inviting atmosphere!!

I waited in line for over 30 minutes while staff refused to even acknowledge donors. When I asked…read morewhy, the manager told me, "Yes, that is how it is." Later she added that "the door was open," as if that somehow counted as communication. After I had already been prepped to donate, an employee loudly announced to the whole room that I couldn't donate until I saw a nurse, and I was left sitting there for about 10 minutes with everyone staring at me. No explanation. No courtesy. Then I was told I was "drunk." I do not drink alcohol at all. When I asked for any proof -- cameras or a breathalyzer -- I was told there was none. The manager later admitted she misunderstood something I said, but instead of apologizing or resolving the situation, I was still removed from the center. The way it was handled felt intentionally public and humiliating rather than professional. I have never been treated so disrespectfully in a medical setting. Corporate absolutely needs to investigate the conduct and training at this location.

It is 11:45. I am a new donor with an appointment at 11am. No one is at front desk. No one is…read morehelping anyone in the front.

I always go in the morning and I'm usually done within a hour. The only thing that sucks about the…read moreplace is after first time donor fees it's only 40 dollars but other than that the stuff is great

Grifols cheats its patrons out of the fees they deserve by changing policies mid month. i have used…read moreGrifols in Midwest City several times this year (2022). Almost every time I have been there, I've had trouble getting paid, and every time I've been there that it wasn't a $30 payout visit (or first weekly visit), I've had to fight for the proper amount. Last time was just - so, so bad. I received a coupon on a Sunday to return after a two month break for an extra $50. i went that afternoon and donated. Two days later, on a Tuesday, i went to donate for the second time that week. They flatly refused to give me the second weekly donating fee! I was told that weeks were Monday through Sunday now, not Sunday through Saturday, when just a few weeks before it had been Sunday through Saturday. I had been in with a friend of mine and seen huge banners on the wall stating this. Grifols literally changed their policy on when a week started, and then sent out bonuses, so people would come donate thinking they'd make a little extra, and instead, we wound up making less than usual! I drove a TWO HOUR ROUND TRIP both times. I absolutely will not refer ANYONE to Grifols.

my husband and I went together my second time was great for me but this was my husbands third time…read morethere but his second time they could not get him cannulate and he received $5 for this and this time he only got $75 for his donation just doesnt make sense to me I beleive he should have gotten the $125 for this time since it was successful this time

I just want to say this constantly using the were shirt staffed everyday of everywhere for months…read moreand months is getting tired and just today my wife gets denied the right to donate bc of the artifact of clothing she was wearing which mind yall was respectful they were shorts with little to no designing on it yall are literally the worst alinf with the terrible lines yall have like come on I shouldn't have to sit here and wait 3 hours in a line to get screened and another 1.5 just to get poked and start donating they just sit around and talk they take forever to help and take care of people even when im done im sitting waiting another 30 something minutes before im helped today is the last time im donating here

Rude workers. They gave me a hard time. Grifol plasma is so much better. I give the other plasma…read moreplace 10/10 stars.

I was deferred yesterday because I made the mistake of drinking cold water before I got screened…read more As a result the screener took my temp multiple times and then got upset and I got caught in the middle of a dispute between the screener and another staff member. it was embarrassing and I believe very unprofessional. I've been coming her for a while and while most of my overall experiences have been positive, this is not the first time I've had issues with this same staff member being rude to me and with other staff members in front of me. I have reported him more than once. I've chosen to keep coming back, but will NOT let this person ever screen me again.