After trying for WEEKS with two other companies, I was finally able to obtain what I needed from…read moreSound Health after only three DAYS!!! The staff was very responsive. They were not afraid to simply say, "I don't know" and then do what they needed to do to get the information. This is a huge contrast to Lincare, where I was never able to talk to the same person twice and got different stories every time I called. Go to Sound Health and put Lincare out of business!

I'm immensely grateful I found this company to supply me with a rollator. If you have…read moreMedicare/Medicaid, you know how difficult it can be to get what you need. My claim was made on Friday, with delivery to my door on Monday. Customer service communication thoroughly exceeded my expectations. Thanks again, Ellecia!

Haven't been in quite yet as I am exquisitely complicated and it's hard to get out sometimes. I had…read morethe pleasure speaking with David who was so genuinely interested in helping me. he was on top of everything, Making sure the store had what I needed. He ran order through to make sure he could get some of the items that I would normally have gotten across town. 5 Stars and I haven't even set foot in the store! Looking forward to seeing the inside soon!

Always so helpful and explained the difference between one product and another. So polite and…read morekindhearted to people

everything!! great customer support for and knowledge of store and products. I'll definitely visit…read moreagain soon.

The front counter lady must hate her job, she's so unfriendly. Hate doing business at places…read morewhere customer service is not priority but there are not a lot of options out there for medical equipment so I had to come here.

You can't contact a human. Live chat only provides options to choose from which didn't provide any…read moreoptions I needed. They sent out a faulty A tank regulator, and I can't get any help to get it replaced. I've called, texted, live chatted and only got AI which just goes in circles and never answers my questions or provides any real help. My brother is terminally ill, without oxygen he will die. This service level is un acceptable for people whose lives depend on medical equipment care.

Bad company,McMinnville,They do not keep appointments. Say they were at our house,but we were…read morehome,they lie as to when they will arrive, plus they do not return phone calls.Not a customer friendly business.I had to call co operate headquarters together them to pick up their equipment.Never again!

I've enlisted the aid of Krueger Medical Supplies several times and have been impressed by their…read morefriendliness and helpfulness each time. The first time, we rented a knee scooter for my daughter when she broke her ankle. They helped us adjust the scooter for her size, and it was easy to rent with our medical insurance covering most of the fees. The second time was when my daughter's Girl Scout troop was working on a First Aid badge and our task was to put together individual first aid kits. Krueger helped us get the bulk supplies to fill their kits (bandaides, alcohol wipes, antibiotic gel packs, OTC pain meds, etc.) and gave us a special discounted price. And, most recently, we needed to rent a single oxygen tank and purchase some nasal cannulas so we could have rescue oxygen for my dad. The owner delivered it to my dad's home and showed us how to use it. Thanks for the great service!

Absolutely the worst. One-star rating is too good for them. They would not bill workers' comp…read more They didn't know how to operate or adjust their own equipment. They were nasty. This is not a legit business, they have to be doing something else on the side. Save yourself some grief and go ANYWHERE else.

Great customer service! Stopped by in the hopes they had stethoscopes and they had plenty of…read moreselection.

Super helpful ladies and they have everything you need. Not many uniform stores here that's for…read moresure. Nice to know there at least this one. Ample parking.

The repair of my family member's chair took 4 months. It took at least three visits to their home…read moreto get the right parts and fix the chair. In addition, the software for confirming appointments is horrible. I had to click more than 1000 times to enter the birthdate. There was no way to enter the birthdate by typing it in, and there was no way to hold the button down and accelerated scrolling through each month. The chair is broken again, two months later.

Stay away! Worst customer experience I have ever received. I have never been so frustrated…read moreworking with a business. If I could give them zero stars I would. Horrible follow up and follow through. Orders filled incorrectly, ordering delays and over complicated ordering process.