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    Bird Refrigeration

    3.0 (2 reviews)

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    3 months ago

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    Weeks Service Company

    Weeks Service Company

    (69 reviews)

    Spencer and Alec were the crew that came in and installed 3 new ceiling fans, swapped out another…read moreand relocated and installed a new light fixture in the dining room. Excellent workmanship, very polite and courteous. They were neat while working and clean up afterwards. They showed up on time and came in at estimate. Very pleased with them. Terrific value and quality of work.

    The one-star review is not alone. We are SO DISAPPOINTED. This is a company we've been loyal to for…read moreyears- annual contracts, done lots of work in the past. Unfortunately that is past. They no longer care about the small residential customer no matter how long we've been loyal to them. Our home a/c stopped working on Wednesday. They did send out the service guy Manny who just kept saying how "we should have bought the extended warranty service contract when we bought the new system in 2020 and so even though the part is under warranty their labor is not and wanted $2800.- for 4 hours work plus the refrigerant! I asked for an itemized bill SEVERAL times and never got one because they were severely OVERPRICED. I shopped @ and got two offers- one for a thousand dollars less and one for half the price- from companies that weren't afraid to itemized their charges! Also they said it would be a week for the part. As seniors in the Texas heat that is absurd! Other companies took the extra effort and got the part in a day and installed it before our elderly bodies were melted into the walls. Remind me why they never offered a senior discount or even honored the 10%labor discount our contract said we have. Not a word. I hate to write bad reviews but this one is important for people to know if you are not a commercial contract no matter how loyal you have been they will no longer provide good customer service and will severely overcharge. Look elsewhere!! There are other local a/c repairman companies to do a great job at half the price and even provide friendly customer service. NOT AT WEEKS.

    Braswell's Air Conditioning & Heating Services

    Braswell's Air Conditioning & Heating Services

    (4 reviews)

    I strongly advise caution when dealing with Braswell's for HVAC repairs. He identified a leak in my…read moreevaporator coil and recommended I add refrigerant. He said it could last from 6 months up to 3 years--he wasn't sure--and that if the system failed again, I would need to replace the part or the entire system. He charged me $235 per pound of virgin R410A refrigerant; my system required 4 pounds. The next day, a neighbor told me I was ripped off because their AC was refilled with 4 pounds of refrigerant for the standard service cost of $169. My system stopped working after three days!!! I believe I was intentionally misled into buying the refrigerant. Braswell performed a leak diagnostic and knew how severe my leak was but likely thought he could make $940 now and have me call him back for more work later. Beware of contractors with predatory behavior. I should have realized he was going for the kill when he said no one called him all winter. I later discovered that most companies charge $75 to $90 per pound of that refrigerant. Not only did he recommend the wrong service, but he also tripled the usual charge. When I told him my system had failed only after three days, he wanted to schedule an appointment to "do another diagnostic."

    Overall great service. They called before they arrived to replace our upstairs AC/heater. Arrived…read morewhen they said they would and literally took the precautions to make sure the floors and stairwell were covered before beginning their work. Finished that afternoon after installation was completed. Scott is always available to answer questions. Definitely would recommend to others.

    Bird Refrigeration - hvac - Updated May 2026

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