Amazing ride by Andrea M,... a bit wobbly but yeah what the fuck were you expecting? She was…read moreamazing. Phenomenal even, for dropping it low on the floor 20 minutes before burning rubber back to our humble tourist abode... love you bitch... goodnight!

AMAZING tour experience!…read more We had a private 4-hour golf cart tour (highlights of all major attractions) which allowed us to see so many special places all over the city and from vantage points we would never have found on our own. Plus the golf cart was just fun whipping down random cobblestone streets and through crowds of people. It was a really special experience for us, and our tour guide was superb; very jocular and down to earth. As part of the tour our guide also got us into the pantheon for free and showed us around one of the local churches which had unique graphic illusions (as well as some creepy skulls/skeletons incorporated into the religious artwork). One of my favorite parts of the tour was stopping to check out Giardino degli Aranci (orange grove public square overlooking the city at night). Highly recommended.

AWESOME in every way! Our driver Matteo was absolutely…read morefantastic. Personable and knowledgeable, he was like an extension of our family, not just a tour guide. Do you want to see a lot of Rome in a short time? This is the way to do it!

Our family of four joined another six people on the Testaccio 15-year anniversary tour and lucked…read moreout with Edma as our guide - not shown on their web site, so don't know how we got her. She was instantly personable, funny, thoughtful, and energetic without being nutty. We had a great first stop that ended up being a restaurant (Masto) we were delighted to return to later in the week and the owner happened to be there and we had a wonderful time with her again, and enjoyed the dinner just as we had the tasting. The stops were great, the walking easy, the food good, and Edma was a fountain of local geography and food culture information. We all felt like we got great value and were happy with the experience!

Took the twilight food walking tour through the Jewish"Ghetto" with Fabio. He was knowledgeable,…read morefriendly, funny and all around great! We visited about 6 different places and tried so many foods - I did not expect to be THIS FULL!! Personal faves included the pork stew, the SUPPLI, and the fried artichoke. Loved the tour, the history, and the experience. Will definitely check out an Eating Europe tour again in the future!

Fabio is an amazing tour guide. Did the Special Visit by Evening: Colosseum Tour with Roman Forum…read moreand Optional Arena Floor tour. He was so knowledgeable and kind!

We booked the Pompeii and Positano tour from Rome. We knew it would be a lot packed into only one…read moreday, but it's all we had to work with and were glad we made this decision. Our tour guide Rob was fantastic! He was very knowledgable, humorous, attentive, and really kept us captivated throughout a very long day, while still giving us breaks to rest along the route. I wish Rob was my tour guide on all tours! The tour itself was great. I enjoyed the itinerary, and our local guide in Pompeii, Enzo, was also top notch and someone I'd recommend to others. Google maps led us astray in Positano and we were a few minutes late meeting back up with the group after our free time, but Rob was super understanding and sympathetic (we ended up climbing about a million stairs to get back instead of taking the "normal" route we should have taken). All in all I would recommend this tour to others. If you have limited time in Italy and are staying in Rome, this is a great way to add some must-see sites to your itinerary.

My experience was different from many others in that it wasn't atrocious. LOL. I booked my tour…read moreto Mt Vesuvius/Pompeii from Rome BEFORE I saw these reviews and honestly if I did I wouldn't have booked it. I was told to be at their main offices at 7:30am sharp on a Saturday morning but the doors/gates were closed as of 7:15am. An employee of a nearby merchant was insistent that I was waiting in the wrong spot for my tour, stating that the street leading to the office was extremely narrow and no way a tour bus would fit down the block leading to their office. Since the office was a block away from Roma Termini station, he made good logic that perhaps I was supposed to board at Roma Termini. Needless to say this left me scrambling to run over to Roma Termini asking anyone I could find where this company tour bus was. After no help there I walked back to GLT offices and finally someone showed up to open the doors and gates closer to 8am than 7:30am which I was told. After two other folks showed up, my group was walked down the block to a waiting bus. The drive down to Mt Vesuvius was three hours long and without traffic on a Saturday morning. Two stops were made along the way, once at a shop that makes interesting jewelry pieces out of sea shells, to be honest it was clearly an opportunity to steer tourists to spend some money. I was lucky that the group of tourists on this trip knew this was the case and got back on the bus quickly after we were subjected to a short presentation of how they made the pieces. I understand this is how tours work but I'm just here for the main event. From there we made our way to the base of Mt Vesuvius and transferred to an open top bus. We met up with an outstanding tour guide there, extremely knowledgeable and super friendly. We spent about an hour walking around Mt Vesuvius then had to get back on the bus down the mountain. Honestly would have liked to have more time here but understand the schedule was tight. From there we headed to Pompeii and had lunch near the ruins. Lunch was included in the cost of the tour but honestly not great. Again I'm here for the main event not lunch. Pompeii was by far the highlight of the tour. We met up with an extremely knowledgeable tour guide there who provided a wealth of information. It was just an amazing experience to be in Pompeii and while I would have liked to have more time here, but again understood the tight schedule. While GLT can't take credit for the Pompeii ruins, they successfully transported me there and this was the highlight of my trip to Italy. If you take this tour know that it takes 3 hours each way. I took this tour after a week of 20k steps each day in Rome so giving my feet/legs a rest on a 6 hour drive wasn't a bad idea. Know that there will be one stopover to try and sell you stuff. Know that you will feel rushed but the experience, especially Pompeii will leave you fulfilled. I was lucky to take this tour before the busy season so traffic was lighter and there was a total of 6 people on my tour bus. The tour guides, tour lead, & bus driver couldn't have been better. So I deducted 1 star for the unnecessary grief to start the tour, if I was given the right information on when to show up, it would have been a 5.

They deserve the lowest score possible and should be out of business for how terrible they are. Hop…read moreon hop off yes, but that's about it. The "Colosseum Stop" is like a mile away from the Colosseum. The headphones don't work.. when I told the attendee she told me to move to another seat. Well, I didn't do the tour alone, I wanted to sit with my husband. Moved to another seat anyway... the headphones kept switching to a foreign language even though I selected English... so each time it started up speaking I would have to find English again and miss half of what they were saying... WHAT A WASTE!

I have several friends that have used Max and his company over the last 10 years. Everyone of them…read moretold me that if you are ever Italy you need to hire him. I can say that Max lived up to the hype and we really enjoyed spending three days with his company. We did the typical sites in Roma and Max also took us to Pompei and Sorrento. We would never been able to see all the places we did without hiring Max and I think we spent about 10 minutes total over three days waiting in line. Typical tourists wait hours just trying to get into the Vatican or the Colosseum. If your time is valuable and you want to truly enjoy Roma and Italy without all the headaches than pay a little extra get the best guide company I have ever had the pleasure of using.

There are only a hand full of events in a lifetime that truly mark your soul. The two days we…read morespent with Max were one of those moments. His knowledge of Rome, it's layers of history, and Max's kindness made for a truly memorable visit. Max had an ability to make us feel like we were the only people in the city and that we were truly "friends not customers". He ensured we felt welcome at every location we visited, while ensuring we understood and appreciated the depth of historical significance the relics and monuments we visited held. The only bad part of Max's tour was the end, when we had to say good-bye to a true scholar of Rome and a genuine man. It would be a mistake not to let Max introduce you to Rome! Don and Sara

Stayed one night: Saturday, July 21, 15…read more PROS + I really can't think of any... CONS - Toilet seat wasn't screwed on - Paid for a double room, got two single beds stuck together - No working AC - The odour from the washroom and water from the shower left a mouldy smell in the room (close the washroom door before you leave)! - Service staff have little to no working knowledge of English. If you're operating a hotel in a tourist city, hire some legitimate English speaking staff. The customers that come to the hotel can barely speak a lick of English let alone Italian. If your front end staff can't address your consumer's quiries, they're going to go elsewhere with their business in due time. What the heck! No community kettle, microwave OR coffee maker (I asked the front desk)?! I just wanted hot water for my instant noodles (for the record, neither the shower or the washroom tap had hot water...it was lukewarm). Italy is a country that is raised off of espresso. That is really shit customer service if you ask me. Save yourself the trouble and DON'T BOOK FROM ANY OF THEIR SISTER HOTELS. Stick with the hotel chains that you know and love. I'd give this hotel a 0 if I could. I would've expected more, Europe. Roma, you have failed me.

This is a terrible place. Things are broken and cheap. He people who run it are so rude and…read moredisrespectful. It was booked by my travel agent. She is going to get an earful from me. I can only hope they will NEVER use this hotel again. Please if you want to have an enjoyable time in Roma. DO NOT STAY HERE

We scheduled a day in Rome with Drive in Rome. Our driver Carlo picked us up right outside of our…read morecruise ship and we were on our way to Roma! Our whole group thought he was so great. We had a really awesome time and Carlo was super knowledgeable, telling all about the history of different places and other Italian tidbits. We learned so much about all the places we went. We even got to see a number of places that we didn't know about. We are so pleased that we booked with Driver in Rome and appreciated Carlo as our guide! He really made the trip for us, we wish he could have been with us in the other towns we went to! We definitely recommend booking this for a day in Rome and requesting Carlo as your driver :).

Driver: Costinel was amazing! We took a bus with him from Rome to saturnia hot springs! There was 7…read moreof us 4adults and 3 kids. He was awesome at stopping where we needed (breakfast, bank, food, etc) and was so well spoken in English, very knowledgeable about all of Italy and answered so many questions and taught us so much along the way! We felt safe and well taken care of! Great communication before and during the trip! Absolutely perfect day trip!

this was one of the most disappointing trips I have been on. I was told that there would be some…read morewalking. The tour had a lot of older people on it and we ended up walking 75 miles total in 10 days. The tour guide was a lot younger and walked very fast. My friend and I could not keep up and we were left behind at several places. There were 2 tour guides and I felt one of them should have been assigned to the end of the group. We ended up getting lost in Rome, which was very scary. We started taking cabs, and did not count on this added expense.. In addition, we were promised 18 days in our trip and our tour was cut short by one day without explanation or a refund for that one day. Assigning desired rooms was also given out to certain people instead of mixing it up and allowing everyone to experience the beauty and comfort of each place we stayed. We all paid the same price, but the same people were assigned the desired rooms, while the others looked out onto a brick wall!

From the owner: Ciao Roma Tours, Your Tourist Services & Hire car with driver Expert Agency in Rome, longer…read moreestablished and located in Rome since 2007. Ciao Roma Tours Tourist Services & Hire car with driver Expert Agency is an International tourism supplier offering its services for individuals, Tour Operators, Travel Agencies & Travelers from all the world. Our buying power is strongest in Italy, but we can meet our clients' needs in all tourism cities in Italy & in Europe. By working with us you can benefit of our larger volume and stronger negotiation power and take an advantage of quality services, Professionalism and better rates. Ciao Roma Tours Tourist Expert Has extensive experience in the field of Tourism more than twenty five years with a specialization in Hospitality Management and Tourist Management, working with corporates structures of primary importance in the Tourism field. Ciao Roma can satisfy any request from the Transportation, Private Tour, Individual or small group guided Tour, Tourist information, Supports. Ciao Roma Tours Agent.. Our high organizational standards allows to fulfill your wishes like: Airport Transfer, Hire car with driver or NCC in Rome & Italian cities, Taxi Service in Rome, pick up from/to Civitavecchia Port, welcome or Farewell at th arrival in Airports of Rome, hostess or Stewart, Transfer throughout the Country and the European, hotel or B&B Reservation, Restaurants, Pubs, Night Clubs and Discotheque, Business Meeting Room or Reception, intimate