This Saks is located in a high-end, exclusive, rich area for shopping, inside the Bal Harbor mall…read more This Saks has all the latest clothing, shoes, purses, etc. They had a big sale so all the shoes, clothes, etc were a unbelievable prices. Some things were 60 percent off the sale price. Service was good. Park valet or can park on the other side for a lower price for parking.

I have to take a moment to show appreciation to Saks for hosting us in a private suite for my…read moredaughter's bachelorette weekend. Laura Barcellos, manager, set up the whole event for us and left no stone unturned. When we arrived my daughter was so excited and surprised because she had no idea. Her personal stylists Nik & Katrina who Laura appointed took time to curate several looks for her to shop based upon her style that they were able to capture from her social media. There were shoes, accessories, the whole nine. Oh and there was champagne! Lol. The music playing in the space was my daughters, since she is an artist. That was such a cute touch as well. Thanks Laura! The ladies from Dior cosmetics came up and gave mini facials as well as did my daughter's makeup. We were able to shop various brands and just enjoy the afternoon in such a luxe space. Nik and Katrina were such a vibe and so helpful. They know fashion! We shopped and all of the girls left with a gift bag compliments of Dior with a few purse sized fragrances. Super thoughtful. Everything exceeded our expectations. I highly suggest that you gift this experience to someone special in your life. Thank you all again sooooo so much! We're still talking about it. And special thanks to Laura for making it happen.

I was dealing with a sales person for the last few years both in person and through the mail when…read morethey left the store in the middle of a transaction that left me with unresolved issue and useless expenses garment. Frustrated and disappointed with how this business relationship has ended

Great customer service. Very helpful and offered to show me multiple options in my sizeread more

Wanted to buy something sexy for my girlfriend at the time. VERY expensive lingerie. Also, very…read morecool though. She was happy with the present and I was happy to see her in it =0)

Love the lingerie, though it is a bit pricey. I like to go when they have sales. The sizing can be…read moreodd depending on the piece if it has an unusual cut so it's best to go in and try those on. The ladies working there are very nice and helpful.

Had an online order with in-store pickup at Louis Vuitton Bal Harbour, and one item was missing at…read morepickup. I reported it immediately and provided all requested documentation. What followed was nearly two weeks of chasing updates, no proactive communication, and being repeatedly told to "wait 24-48 hours." I later learned the item had been found days earlier -- yet no one contacted me. It was eventually shipped to me without any notification or tracking and just showed up unexpectedly. This was meant to be a Christmas gift, and the lack of urgency, transparency, and basic communication completely ruined the experience. Mistakes happen, but for a luxury brand, this level of service is unacceptable.

If you're at Bal Harbour or near and looking to buy some LV, do yourself a favor and go see Lorenzo…read moreat Louis Vuitton in the Saks store at Bal Harbour Shops. He's amazing with his communication, attention to detail and makes magic happen (got me a new limited bag that every other store says is sold out) !!! Small store but they are always getting the newest of the collections.

Unprofessional customer service!! I won't buy from this store again!…read more I used to live across the street from the mall and always saw their beautiful pieces and wanted to own something. I tried few items but I didn't like how they got wrinkled right away, just from trying it. Unless you move, everything looks great on. My first and last purchase was a hat that I payed over $1,000 for. I told the sells representative that I would like to buy the hat but the only one they had in the store was full of makeup marks, was wrinkled and the headband looked like it felt off and someone sew it back in an unprofessional way. The sells rep assured me she could order a brand new one from Italy. When I received the hat, I had a huge "surprise" ... it was the same exact one from the store. I could recognize it as I am very attentive to details. Wow! I find this very unprofessional and disrespectful quite frankly. I don't see this other than an intentional "mistake" or stupidity on their part. I immediately called the store, it was on a Friday, and some girl that works there answered. I was explaining the situation and, while I was still talking, she stops me and asks me if she can call back on Monday because it was her birthday that weekend and she was going to celebrate. She also gave me her mobile and asked me to text her and explain the situation. What???? I never heard of anything like that. I was very busy so I didn't feel like calling back or fighting over this dumb answer. I did send her detailed pictures, where I circled all the issues I found with the hat. Then, I waited for her to call me on Monday, she never did. I reached out again and she finally responds with: "I am working on it!" Well, I never heard from her again. After getting what I consider a very expensive hat, from a high-end brand, this is what I get?? Never buying from here again and I will make sure to let everyone know my experience with this boutique. Buy something and don't expect to be accommodated if you may encounter any issues with your purchase. No refunds offered. After this experience, I feel like I was robbed for $1,000 and received an item I don't want and didn't wanted from the beginning.

Stay away! I purchased a dress from this store. They promised to alter and ship it to me. About…read more30 minutes after I paid, I realized that it was too risky to have them do that. If the dress didn't fit, I would be thousands of miles away and have no way for them to fix it. So I called and asked them to please cancel the purchase. They said they could only give me a store credit -- that there computer didn't have the ability to give refunds. I explained that since there are no stores in my part of the country and the company doesn't sell online, there was no way for me to use a credit. And I pointed out that nobody told me the return policy (nor was it posted anywhere visible in the store). I am currently contesting the purchase with my credit card company as I don't even have the dress!! Shop anywhere but here!!

One of the dirtiest CVSs that I have ever seen. The floors are covered with stains, both the carpet…read moreand the linoleum sections. Checkout staff is friendly but slow. All three self-checkout kiosks were out of order.

Absolutely CVS Pharmacy has everything one person needs. The…read moreCustomer Service is great . It is so convenient and walking distance my home.

I had 7 piercings done in my ear at once- ( just wanted to get it done in one shot)…read more Well three of the seven have fallen out by themselves became on threaded and fell out. I lost two of them - the third one I caught- and realized that the post was so tiny I don't even know how it stayed in my ear to begin with- talk about terrible sizing.. my right ear has eight piercings done at the Dallas location and never did I ever have a problem they're all still in there with no problem and no one threading and no losing I was told that it "sometimes happens " So no we won't be going back there anytime soon nor will we be purchasing any additional jewelry from them

Viola Dale is a wonderful and experienced piercer! She provided invaluable advice, guidance &…read morerelief to help me with my journey to fully heal my last two piercings - helix & upper lobe! My ears were irritated and needed space to breath and clean properly. She adjusted my earring backs to provide the additional space & prescribed a regimen with products to assist - piercing pillow and a 2X a day cleansing/drying routine for the next two weeks. The Bal Harbour location is also spacious and beautiful. This was my first time visiting this space. I typically utilize both NYC locations for my ear piercing needs. Looking forward to my next visit with Viola!

I've purchased Tod's shoes many times in NYC, Harrod's in London, and at the outlet in Orlando, and…read morealways the salespeople were professional, helpful and polite. They've shown me they appreciate my purchases and value my future business. When I visited the store at Bal Harbour, I did not anticipate being treated any differently. Had I known this store practices a level of malignant elitist snobbery on par with an Arabian dictator, I would not have entered. My husband and I were visiting a friend in Coral Gables, and our visit corresponded with an intense time for her preparing to take the Bar exam. So to give her breaks in entertaining, to allow study time, we made little trips out shopping. One such trip was to the Bal Harbour shops, specifically to visit Tod's for a pair of loafers. Perhaps the pay-to-enter, gated, guarded mall entry was our first clue? I did not realize that luxury shopping was a privilege I needed to pay for? Considering the fact that luxury shopping involves spending copious sums of money, one would think the parking (like parking for any other kind of shopping) would be gratis. No. I am at a loss to understand this. I have had many posh shopping experiences in Paris, London, Biarritz, Tahiti, St. Barths, Florence, NYC, La Jolla, Naples, Dallas, etc. and never have I had to pay to self-serve park in a tiered garage. Is there a high crime rate in this area that requires such restrictive nonesense? Or are the local residents just that snobby? Either way it is an incarcerating feeling to have such a controlled atmosphere. And it feels extremely shyster-y of this place to invent such a nickel-and-dimey experience. The off-putting experience did not stop there. Tod's did their best to live up to the "GET OUT WE HATE YOU" vibe going on at Bal Harbour. There was some Paris Hilton type in the latest-greatest section at the front of the store. ("Paris Hilton" is not a compliment, it's a dirty word.) The only associate there was buzzing around her, ready to drop at her feet. Who knows what the back-story on this nonsense was, but why I needed to be affected by it as a customer is ridiculous. The associate left her a moment to ask me "Can I help you?" and was hassled by my outrageous request to purchase a pair of ladies loafers. I got the feeling that if I'd been the only customer, he'd have gladly behaved decently, but with a prospective larger commission in the room, who was fussing like a baby the minute she wasn't being coddled, he just could not handle the pressure. Because "Paris" was getting restless (along with the dirty old dude with her), the associate made a pained show of rushing my purchase along ("You don't need to try them on, do you?"), not thanking me for the $300 sale, and refusing to condescend to eye-contact the whole time he took my money. Instead he made "I know, right?" looks at the messy excuse for a human soul, who was tossing bleached hair all over the place. Then he left the desk, while I was still collecting my things, so he could go dance for a crumb from "Paris" (just like the middle-schooler on the fringe of the cool group, hoping to get in). I always find it ironic when retail clerks get uppity. On a different day (had I not wasted time in an unfamiliar city to find the place, or had to pay to park there), I'd have left without buying anything. In retrospect, those are stronger reasons for why I should have. When I shop with Tods elsewhere, I am treated with professionalism. I emailed Tod's directly through the website about this experience, including information from my receipt to provide details about the associate who "helped" me, and never received a reply. Wretched attitude, Tod's.

I purchased a pair of Tod's shoes, after wearing them approx 4-5 times in 4 months period noticed…read morethat the bottom was coming off i went to the store showed them the problem they were very nice took the shoes in and fixed them in a timely manner. However a little dissapointed with the actual fix, could have done a more delicate job being that the shoes cost 512 dollars glue was kind of everywear. water under the bridge, but will consider other shoe brands going foward.

When you have multiple options in the same street to buy Christmas decorations, this one is not my…read moretop option. The prices were higher, the line was longer and its pretty small in comparison. I went to check out out and left without buying anything. They have ample parking upfront.

the staff is incredible , excellent service the prices were very good I made my order with them and…read moreit was great

Their leather goods fall apart and their NYC customer support tells you just come in no problem for…read morea complimentary cleaning and to fix stuff. Their online support says go to the store. I walked away with a leather repair store in Coral Gables. The stuff costs a lot and to not fix items that are less than a year old is just bad service.

Lester Gutierrez the sales associate was attentive from the time we enter the store. So many places…read morelike Saks and Neiman's just ignore customers based on looks or how someone is dressed. The store has a great selection and Lester helped provide product guidance and suggestions. We were looking for shoes and he took the time to show us belts but we never felt pressured. He offered us something drink while we shopped. He also recommended a wonderful restaurant for us to eat dinner. The service was impeccable compared to the high end department stores where the clerks tend to be only concerned with people they think are wealthy or are going to spend money. Here we felt right at home and never pressured.