Charles did an excellent job cleaning mulch stains and a…read moreCoffee stain off my back seats. Very pleasant young man. Easy to work with and reasonable prices. I referred my daughter to him.

Chase did a spectacular job on my recently purchased used car! It looks brand new again! He was…read morevery respectful and easy to work with. Pricing was very fair. 100% will use them again!

Great job in finding problems that others apparently ignored and with the repairs and…read moremodifications. I've always had quality work performed here and at a VERY reasonable cost!!! Service was above and beyond what anyone else has done!!!

Mike installed an exhaust on my 2024 Tundra and did an amazing job. He went above and beyond…read moreregular installation and was able to save the bed step that the exhaust manufacturer advised would have to come off. I got a price for the installation at another well known 4x4 place in the area (not going to mention their name) but Mike beat them by a landslide. I live in the town right next to Richter's and found Mike through a google search. I will be using Mike for all my truck needs from now on. I wasn't just impressed by the price and professional installation, I was impressed on how much of a gentleman he was when I met him. I highly recommend Mike for all your 4x4 needs.

Bought a truck for $41,000 overall the truck was clean the man there said he had cleaned it but…read morewasn't a detailer. It smelled like ammonia had been poured in the truck. I chalked it up to him being not a detailer as he said the truck was supposed to be tuned and deleted Which it was not and there is also signs of the truck had been in a flood. I reached back out to him about the flood issue. Also, the truck not being tuned to deleted, and he was very rude would not recommend. All I want him to do is let for the delete that he said had been done

I've had them fix a few things on my Accord. Stand behind work. Very reasonable and honest.read more

I took my Jeep in for service, and they went above and beyond. They not only listened when I…read moreexplained the problem, and what I thought was wrong (this never happens anywhere else) but they took the time to explain what they diagnosed, and why it was very similar to what I was suspecting. They needed to keep my Jeep overnight, and arranged a ride home for me within minutes. The next day my Jeep was ready on time, and they even took extra steps (again, never happens anywhere else) to ensure I wouldn't be experiencing any issues anytime soon. I'm completely appreciative of the amazing service I received.

Go elsewhere to get service on your vehicles. There's not enough space here to list everything,…read moreincompetence x 10. Price, timing, quality of work performed! Not good!

I've been a customer of Walts for many years and they have always done a fantastic job. I take…read moremultiple vehicles there and they are always fair and do a great job. I highly recommend Walts garage. We won't go anywhere else.

When i say that im not taking my business ANYWHERE else! I mean it. Taking care of me and my…read morevehicle is just the bare minimum. The professionalism, honesty and quality of work they did for my f-150 makes me beyond grateful and happy. They have had my business for 3-4 years now And excellence is what i get in return. Elizabeth and her husband and their crew are just the best. Thank you guys!!!

Truly baffled by my experience today. I've been to this location a few times, even brought my…read morefriends car in too. But after today I certainly won't be back. First and foremost everyone in store was fine - no issues and I wasn't upset with the situation. The car needed an oil change and I forgot to bring in the mailer stating their oil change special of 39.95. I told the lady at the counter but she wouldn't honor it because I didn't bring it in. Okay- annoying but whatever right? WRONG. They drained the oil but then couldn't get the filter out. I know this can be a common issue but to quote me nearly $400 PLUS the $80 oil change seemed insane. I called the last place that did the oil change and they completely took care of it/me. Now I paid the $80 thanked them and left. But I found the mailer and read every single word - nowhere does it state it needed to be brought in for redemption, it actually doesn't even say it's a coupon it says "oil change special" So I called the manager Blake, he was immediately rude, condescending and disrespectful. When I mentioned the tech drained the oil before taking out the filter he instantly remarked how "That's the ONLY way to do an oil change." (Truly, almost any mechanic can give you a different answer on what's right or wrong but that's neither here nor there). It was the immediate rudeness and talking down to me that really took me by surprise. I told the manager all I was asking was a partial refund since I had the ad and it doesn't say it needs to be brought in. He essentially told me too bad and again "EVERY store requires the coupons in person." He then offered that the coupon doesn't expire so I can bring it in next time. I told Blake frankly I don't know that I'll come back if this is how they treat customers. After a few minutes of back and forth regarding the coupon Blake told me I can bring the mailer in, he will write me a check for the difference, and to never come back to his shop again. P.S I called Amerifix of Franklin - I said I totally forgot my mailer at home can you still honor the coupon, they told me yes. I also asked if they usually drain the oil first or remove the filter, he said they remove the filter first. What a terrible way to do business and a terrible way to treat customers. Shame on you Blake.

Had my brakes done over a years ago with Dan's rotors and…read morepads . My wife drove the Car a few times a week . Rotors warp they said it only had a 12 month warranty on it we were over 7 months over . But they wanted to charge full price and if it wasn't it was a few hundred more then any other shop around Whitehouse. I don't know what happened to them. But I'm not going there again.

I recently purchased a 2019 Mustang GT 5.0 from Hunt Ford in Franklin, KY. I live in northern Ohio…read moreso it was about an 8-hour drive but it was totally worth the trip. Hunt Ford gave me a much better deal than all of the other dealerships I called (local and long distance), and the service was 5-star. I had a late-model trade in that was in showroom condition with low miles and wanted top dollar for it. All of the other dealerships were low-balling and, on top of that, their dealer discounts were nothing great. After weeks of searching and calling dealerships, I found the exact Mustang I wanted on cars.com and it was at Hunt Ford, so I called and spoke with salesman Austin Sterchi. After some negotiating, Austin was able to offer me a very generous dealer discount and an acceptable amount for my trade. I drove down a few days later and everything went very smoothly. The vehicle was in perfect condition, and Austin honored the deal we had made on the phone, which he followed up in writing in an email. The whole transaction was as stress-free as it gets. I was due a check for the equity in my trade, which Hunt Ford mailed promptly. They also sent all of the paperwork to my local title bureau in a timely manner. Thanks again to Austin and to Hunt Ford for a 5-star experience.

We are repeat customers of this dealership, which makes this experience especially disappointing…read more We recently returned to purchase a vehicle, and I want to be clear that our salesperson is wonderful. She worked hard for our business, we were happy with the deal, and none of this feedback reflects on her. The problem began in finance. My credit was submitted to multiple lenders. I was only presented with one of those rates and learned about another inquiry through my own credit monitoring. When I questioned it, I made clear that I did not doubt the finance representative's intent to find us the best rate. My concern was that I was not communicated with that multiple applications were being submitted. Instead of acknowledging that concern, I was told told he did nothing wrong, that this was simply how financing worked, that my credit would be fine, and that his intentions were good. My concern was repeatedly minimized and redirected rather than addressed. It took three conversations before I received an apology. I accepted his apology and considered the issue resolved. After we had already completed the purchase, I decided to share the experience with the dealership's Vice President because I believed it was important feedback. I specifically told her I was happy with our salesperson. I was not asking for money, a discount, compensation, special treatment, or for anyone to be punished. I simply wanted leadership to know what had happened and how the situation had been handled. Instead, she told me the finance representative had done nothing wrong and should not have apologized. She told me I was "overthinking" it, that my credit wouldn't be harmed, and questioned why I had even come in to say something. She then told me she wasn't going to "kiss my butt." I had asked her for absolutely nothing. There was also a contradiction regarding the apology. The finance representative had previously told me his boss advised him to apologize. When I relayed that to the Vice President, she said she had not advised him to apologize, but then volunteered that "he's not a liar." I had never accused him of lying. I was simply repeating what I had been told. The conversation deteriorated as she repeatedly interrupted me. At one point, she and my husband were both talking over each other and getting louder, and I asked both of them to stop getting loud because the conversation was not productive. I also told her repeatedly she was not allowing me to finish a sentence. The Vice President began forcefully slamming items into her bag as she prepared to leave. She told me to leave her office. As I left, I told her to have a good afternoon. She responded that she "wouldn't now." With that level of aggression from a leader, my husband rebutted with "Good." Again, we had already purchased the vehicle. I wasn't trying to renegotiate our deal or get anything from the dealership. I was a repeat customer attempting to communicate a negative experience because I believed leadership should know about it. Our salesperson deserves credit for earning our business again. Unfortunately, there will not be a third purchase from this dealership because of how my concerns were handled by both finance and dealership leadership.u

I thought I was having some power steering problems when I took my car in, but the place where I…read moregot my oil changes and tire rotations said it was the transmission. Automotive Solutions not only confirmed my suspicion of the problem but worked out a service plan to allow me to spread the work (and the payment) over time. I definitely will return for future work as needed. Thanks to everyone at Automotive Solutions. A great value and awesome job.

My Wife's 2020 Tahoe needed a new transmission. I had never been to Automotive Solutions, but I…read morewanted to use a local small business rather than a dealership. The entire crew is knowledgeable, friendly, professional, and above all they are so honest. Getting a new transmission is a big repair and comes with a hefty bill. They worked with our extended warranty company to get most of the costs covered. That was not an easy process and was very time-consuming for Automotive Solutions but they were as much tenacious as they were patient in getting the claim resolved. Our vehicle rides better now than it ever has before and we couldn't be happier. We will be back to Automotive Solutions for all of our automotive repair needs and we will recommend them to everyone we know. Thank you, Jeremy and Crew!