After 2 weeks of trying to get ahold of the guy to fix our water heater, we finally got ahold of…read morehim and then agrees to come over, but waited until after hours $$$ to call us back to let us know he's coming. Then, on his way, he claims that we gave him the wrong address, didn't verify it with us, and ended up getting lost. We asked him if it was going to be at our expense, and he said he would have to charge us...for him getting lost, so we cancelled the appointment. He called the next day after we told him not to come out and he got an earful of what we thought about how he does business. I do not recommend going to these people if you value honesty.

Poor customer service. Installed a water softener and plumbed it in correctly. Charged us 21 months…read morelater for fixing their mistake. When tried to talk to them they gave us the run around. The softener has never worked correctly. Poor service, awful product. Don't waste your time on money on them.

Shawn was very quick to get back to us about quote to fix our AC. Within a couple of days he was…read moreback and got it all fixed up. He did a great job repairing a mess from the person that installed. Great price and very happy with the results. Would definitely use them again and recommend others to them as well

From the owner: Lakes Area Mechanical LLC provides residential heating services, residential cooling services, HVAC…read moreUV light installations, radiant floor heating, and whole-home air purifier systems with over 35 years of experience in Detroit Lakes, MN.

They started off rocket hot, on time, great customer service but after a couple years it was…read more'forget to quote', billing errors and a lack of concern about the customer. wished I could recommend but sadly I can't. Thea should have been better.

i have attempted to talk to them multiple times over the years to get quotes on HVAC work. Good…read moreluck trying to get anyone to talk to you or return calls. Apparently they don't need work and don't feel the need to follow up and just say so. Very frustrating. Go elsewhere if you don't want to waste time.

We had a reverse osmosis system installed. The plumber, John, worked very efficiently and his work…read morewas excellent quality.

I've had a geothermal system for 10 years that has had nothing but issues, mostly because of the…read morelack of knowledge of the installing company. This time I called Hanson's when my boiler had an issue. Kyle walked in to my furnace room, knew exactly how to fix it, and then fixed 2 other issues too, including a gas leak. The installer would have come multiple times without fixing the issue and charged me for his guys sitting in their truck smoking while "conferring with the experts". I am now a Hansons customer for life!