I have purchased blinds on two occasions. They were helpful and professional and I chose the…read moreblinds that I already liked. The blinds were installed in a reasonable timeframe, The installer wore a mask and followed the Covid guidelines.I would recommend them to any one seeking window coverings.

I cannot recommend this company based on our experience. As an interior decorator, I referred them…read moreto one of my clients because I believed they would provide professional service. Corey came to the home, took measurements, and said they would send a quote. After numerous phone calls to Monica and follow-up attempts, we never received the estimate or even the courtesy of a response. Their lack of communication wasted both my time and my client's time and reflected poorly on me because I made the recommendation. If they were not interested in the project, a simple phone call or email would have been the professional thing to do. Instead, we were left waiting with no explanation. Professionalism, communication, and follow-through matter. Unfortunately, this company failed in all three, and I would not refer or recommend.

I am so pleased that I found Made In The Shade. Meysoon is extremely knowledgable and helpful with…read morechoices and suggestions. The result is beautiful. Would recommend Meysoon and her company to everyone I know.

From the owner: Discover the finest window treatments in SW Chicago with Made in the Shade! We pride ourselves on…read moredelivering top-quality products at competitive prices, all with unbeatable service. What sets us apart? Our mobile showroom comes directly to your door, offering unparalleled convenience as you shop from home. Our extensive range features industry-leading brands in blinds, roller shades, roman shades, honeycomb shades, woven shades, sheer shades, plantation shutters, draperies, retractable awnings, retractable outdoor screens, and more, including decorative grilles. Choose Made in the Shade SW Chicago for superior products and exceptional service tailored to your specific needs.

Nicolette came and picked up my silhouette shades, cleaned them, and reinstalled. They were so…read moreaccommodating and pleasant to work with I have to give them 5 stars.

No exaggeration, this is truly one of the most shockingly bad experiences I've had with a business…read more I'm a contract lawyer, so I've seen some crazy business practices in my days. This comes at the top. Here's the story. I needed shades repaired. Basic work: a few shades don't come all the way up. I called this company and they said they could get the job done. However, it would require that they take my blinds so that they could repair them on site. They said it would take 7-14 days to repair. I triple-checked the time because my windows would be completely exposed during that time and I would have no privacy. They assured me that the maximum amount of time would be 14 days but it likely would not be nearly that long. Ok, great. Last week of May: they came on a Monday to pick up my shades (for an extra $100). They told me that my total would be about $400 and they would reach out to schedule a time to drop them off sometime the following week. June 12: I get a call saying they're ready and we schedule a time for them to be dropped off. It's over the two weeks they initially quoted but only by a few days--no biggie. June 13: I get a call saying that they made a mistake--they need a few more days to work on the blinds. I was bummed, but what can you do? A few days came and went and I never hear back from them so the following week I call for an update. They transfer me to Al who says there's a delay because they're working on getting a part they need to fix the blinds. I ask him to keep me updated because at this point I've had no window coverings (hence, no privacy) for over 3 weeks and I want to be sure that my order doesn't fall through the cracks. He says he would be sure to update me following week. Two weeks go by, I hear nothing. So I called, and left a voicemail. No return call. After a few days I called again. Once again, no answer or return call. About 10 days later, on July 15, someone calls and says that my shades are ready. I ask her if they're willing to take something off the cost, considering they they initially told me that they'd have my blinds back to me within 2 weeks and we're now well over 6 weeks. She said she'd talk to a manager and call me back later that day. Of course, she didn't. Two days later on July 17th, someone different calls and again says my blinds are ready. Again, I ask about the discount for the inconvenience. She says, "Al told us that he talked to you yesterday and told you that's not possible." I told her that no one told me that and that I did not speak with Al yesterday. It had been a month since we spoke. Not only would they not offer a discount for their delay, but she also told me that I must now pay an additional $130 above the quoted price for parts! She said her notes said that someone called me and I approved the extra $130 for parts. I certainly did not. She says she'll get Al to call me. Al calls me 10 minutes later and within 45 seconds of him calling, he says, direct quote: "I don't have time to talk to you. You should be happy that we repaired these. Do you want your shades back or not? Either you're going to pay the new price, or I'm going to take your shades apart and you'll have to come pick them up." Wooow! I told him I was shocked that he was talking to me like this, especially since I'm the one who has been inconvenienced. He responds, "I'm shocked that you're not more grateful. Do you want your shades back or not? I don't have time for this." Not only was he not apologetic for taking more than TRIPLE the amount of time quoted, never updating me as he said he would, and not returning my calls, but he's shocked that I'm not more grateful? What?! I told him that I'd come pick up my shades. He said that he'd need two days to "unrepair" them. Meaning that, out of spite, he was going to spend two days working to undo the work he did so that my blinds would be unusable. And only then would he return them. It's petty, small, counterproductive and obviously, horrible customer service. Learn from my mistake: stay away from this business.

The owner knew what he was doing. Excellent service! They have all the brands , Hunter Douglas etc…read moreand some good brands that you don't have to pay for their marketing . Comes to your home with samples and books. Very easy process

Was interested in purchasing Norman blinds. They did not want to come out and measure bc of covid…read more They requested me to measure and then asked me what I am willing to spend and did not want to help me in anyway to work within my budget just said what you are wanting is not going to be that and did not even have their sales rep come or give me a call. I would not recommend this company so do not waste your time. Not good customer service and the lady was not helpful.

Jody Waugh was the person that help us pick out the right blinds for our new home. She spent the…read moretime needed to insure that we would be happy with the 14 different blinds that we needed including one that she had never thought of before (a vertical bind in a loft opening with a straight down mount). The colors that she suggested worked perfectly with our wall colors. All and all this was a very satisfying experience. Also Dave the installer was very knowledgeable of how to do the bay window and complete the idea that we had for the loft (he had never done one like this before.) A great job well done all around. I am reposting this review because I do not believe that Yelp should arbitrarily not post a review on a system generated algorithm. If I took the time to write the review and the business provided 5 star service then I want it posted.

The installer left garbage all over my house. Literally stuffed garbage into various areas of my…read morehouse. I'm still finding pieces of old blinds, wrappers, and straps from blind boxes, weeks later. He even dropped garbage in my driveway and left it. He put his beverage on a wood counter, put two holes in my walls carrying boxes of blinds up my stairs, lots of wall scratches, no respect for my household at all. 3 day blinds requested I rate my service. I mentioned everything I said here. No response at all! Why ask if you aren't even polite enough to respond?

Recently had all new windows installed but I was having a terrible time getting the shades rehung…read more The original shade company would not come out to help me and I found Blind Designs of Illinois, Jim Boersma. He came out and quickly was able to get my shades hung again! His price was very reasonable and fair. I would HIGHLY recommend him!! Frank, New Lenox, IL

We were looking to put up shutters in our 1888 Queen Anne. Jim did a fantastic job of measuring so…read morethe the shutters fit all five windows, only one of which had four right angles. They look fantastic. I will call Jim for all the windows treatments for this 133 year-old house!

This used to be a Benjamin Moore retail store but has now been bought by the J.C. Licht line of…read morestores - YAY. J.C. Licht runs a number of stores and they are anything but sleepy. They have a great array of products and stand behind what they sell. Referring to the pictures for this JC Licht store, only the last one that shows the storefront has anything to do with this store. All the other pictures are for marketing, and none of them are found in the store. But that said, this is a good store for paint and painting supplies. I look for great things from this outlet. I had need to get some Old Masters wiping stain and found what I wanted here. The customer service here was over the top. Even though I purchased just a small can of stain, they went to the trouble of spinning it so it was well blended...something that is not always offered at competitors. I will be back.

Amazing staff. Ryan and company walked me through the Graco sprayer. It worked like a charm. I…read moreonly bought 5 gallons of the Benjamin Moore dryfall for my ceiling. The sticker shock scared me from buying two. So naturally I ran out and my poor wife ran back with the kids and dog. Ryan happily processed our payment over the phone and met my wife curbside. The product was amazing and worth the change. We only have 8.5 foot ceilings and I would say 90% of the paint literally dried to dust before hitting our basement floor. Worth it! First time shopping there and I felt valued. Bravo

It can be tough to impress an A-type personality such as myself - my extreme attention to detail…read morecan drive myself and others a little crazy. I preface with this so readers understand that this review is coming from a tough judge! I received a couple of quotes from local companies when searching for window coverings. I called Anion after reading a stellar review from a colleague of mine (we are real estate brokers at the same brokerage, so our sphere is always sharing referrals for home-based projects). Each person I dealt with at Anion impressed me, starting with the very first phone call and ending with installation. Anion is a family-ran business, offering a noticeably more personable customer experience than dealing with larger big-name companies. They also provided me with the most competitive quote. Lucas came by for my original quote. I had only a very vague idea of what I wanted -- but he seemed to know exactly what I was trying to convey. He knows his stuff. He brought samples of several types of options, giving me the ability to confidently move forward. And - when I obsessed over the many shades of white options (ha) for a certain window covering, he so graciously agreed to come back with his swatches a second time to be sure I was getting just what I wanted. My installation could not have gone more smoothly, either. Rob is a true professional with an eye as precise as mine. He was enjoyable to speak with and I immediately knew I was in good hands! He has been installing window coverings for several years and it shows. He went the extra mile in more than one way and - though very efficient with time - I never felt the work was being rushed. I ended up with exactly what I was looking - really pleased. I can refer friends, family & clients alike to Anion with confidence.

The crew at Anion were fantastic to work with. After our first meeting with Molly and Jacqueline,…read morethere was no question we were in the right hands. While going through samples, they were attentive and engaged. You can tell they are passionate about their business. Their quote was reasonable compared to other large shade companies and their products look great. Install crew was careful and skilled. We noticed one of the valences was damaged (most likely directly from the manufacturer) so they ordered a replacement for us with no hassle. Molly and the rest of the staff had great communication and were very personable during this whole process. It's nice to see that from a company.