Outstanding! Everything from the initial home visit with samples to the install day was great. I…read moreneeded new blinds and drapery to transition my son's room to a "big boy" room. I have used the shade store previously and Skyline was so much more personable and friendly and it felt like I was supporting more of the small business! The President of the company even came out during the install, Nina, who was lovely and warm and we talked about our similar aged kids. The installer Ado, was also professional and highly qualified and made some adjustments to make sure everything was done top notch. I will definitely use Skyline for any of my future window covering needs!

If I could give 10 stars, I would. From the first contact to installation, Skyline has been…read moreprofessional, reliable with communication and provided excellent service. The quality of my shades is excellent and the whole process was easy. And the price was very competitive. I cannot recommend them enough. I'm so happy I chose Skyline.

Why does everything in a house start breaking at the same time? After a summer of fixing things and…read morea bathroom renovation I was reading to stop pouring money into my house...and then my kids blinds ALL broke at the same time. On top of that I decided our old window treatments weren't quite right for our new gorgeous bathroom so reached out to my trust decorator for recommendations. She said she's had nothing, but great experiences with Gotcha Covered...and looks like (based on the stellar reviews) that many yelpers agree. I called last Monday and found time on a Saturday morning for a sales rep (Jay) to stop by. Saturdays are ideal for my work schedule, although when he stopped by at 10am I had 3 kids I had to kick out of their rooms (especially the teenager) so he walked into a bit of craziness, but didn't seem bothered by it. Within an hour we chose hunter douglas room darkening shades for my kids rooms, as well as a custom made silhouette window shade for our bathroom. My decorator facetimed to help us pick a color and fabric for the window, which ended up being a quick 5 min call. We were able to match all the shades to the existing trim in all the rooms and then Jay was off. Jay promised a quote by Monday, but delivered it Saturday afternoon. While pricey it ended up being much less than I expected (also included a designer referral discount) and I"m really happy with everything we ordered. I did think about shopping around, but decided to just go with Gotcha Covered based on the stellar reviews, great service from Jay and the price seemed fair (even chatgpt agreed :)). They required a 50% deposit to place the order and promised to deliver/install in 4-6 weeks. I'll update my review after installation, but I'm happy so far!

We love Gotcha Covered! Their products and services are the best. They are knowledgeable and…read moreprofessional. We messed up the cords on one of our shades five months after purchase. The owner came out the next day and fixed it. He also reviewed with us how to prevent this from happening again. That's great service!

Jon came out because I wanted to purchase Hunter Douglas Blinds! Gave me a quote on blinds I wanted…read moreand I made the purchase ! Jon and Mike are fantastic and everything turned out as imagined! They are amazing and have an awesome company !

Jon helped us pick the perfect blinds and shades, and he installs them himself. You can relax and…read moreknow you are getting the best products, a good price and quality service. The room darkening shades make a huge difference for sleeping and blocking heat from the sun. The blinds are a joy! Save yourself a lot of hassles and worry about making the right decision on which company to choose. Hunter Douglas and Jon are indeed the best.

After calling no less than 5 places and getting nowhere- Garrett answered and actually helped me…read morewith my shade OVER THE PHONE. I was ready to schedule a service appt and he asked for photos. After reviewing them he called me back and assisted me and assured me I didn't need a service appt. When most companies would go out of their way to make money, he was so helpful and saved me money! I am so grateful- when I need new window treatments and if anyone I know asks for recs- this place is number one! Thank you!!

Great service and repair. Owner went went above and beyond and delivered a quality repair!read more

Julie assisted me with the perfect window coverings for my triple slider. Third time I have used…read moreSkyline in last 5 years and consistently first class. Ken did an awesome job on my install.

I would HIGHLY recommend working with Skyline Window Coverings! If you're in the western suburbs of…read moreChicago and looking for quality window treatments (i.e. Hunter Douglas), please reach out to this team. Skyline has been responsive from the first outreach through completion of our installation. We had treatments installed in our living room, kitchen, and master bathroom. The bathroom treatments did not meet our expectations following installation, and the team at Skyline (Jason and Lara) could not have been more helpful and accommodating to ensure our satisfaction. When we're ready to replace the treatments in our dining room, Skyline will be our first call! Work with this team, you won't regret it. The team was professional, courteous, responsive, and accountable throughout the entire process!

They did a nice job with new window treatments for our home…read more We would use them again.

I've had Budget Blinds complete two projects for me now and I am absolutely thrilled with the…read moreresults. On the first job, I had an idea of what I was looking for and Matt helped me frame it up. The space to create and hang these sheers was tight and it took some unique work. Chris came to hang these and they look beautiful. It has changed the entire appearance and lighting of the master bedroom. The second project was to replace worn out shades in the guest room with string-less light blocking shades that open from top or bottom. Mission accomplished and I'm very happy with the results. I won't hesitate to call Cheryl and Matt for my next project as I work my way through my new place.

Old school approach with great results, I'd highly recommend this repair service with very…read morereasonable prices and quick turnaround.

DO NOT deal with this business. IF one wants to be treated as a normal person and customer, DO NOT…read morework with this business. I just had a miserable customer experience with Kurt, who is rude, impatient, arrogant, disrespectful, and used abusive language in his replies (ass, dishonest, thief etc.). NO ONE is worth such treatment as a customer. I had a premium cordless blind to be repaired. This business, and the other one in the Naperville area, are the only 2 "certified" vendors to repair it. I first found this Ogden Blinds, but it is not a normal store, instead is a house address, suspicious already. Then I called the other certified vendor, who is VERY nice and patient, but they are further away from me. So I called this Ogden Blinds as this is the only option now. In a short 2 minutes call, Kurt already showed his disrespectful and impatience to customers. He thought me, as the first time customer, should already know how this home based business should run in terms of transaction details. Had to swallow his attitude as this is now the only option. Then, later, during couple text messages regarding how to drop off and payment etc., he remained arrogant, to the point he left a voice message with very abusive language. As a person and customer, if one wants to experience what a miserable customer service attitude is in this modern world, this would be a textbook example. The premium blind brand should seriously audit the customer experience quality with this vendor. This has to do with this brand's reputation. I don't need any "thank you for your feedback etc." from this business. Kurt's arrogance and rudeness apparently is the secret sauce to fulfill Ogden Blinds' business goals.

My receipt said Budget Blinds of Wheaton and Downers Grove but yelp lists that as old but…read moreregardless I had a good experience. Everyone was professional and quick and I got my blinds installed a little over 6 weeks after the quote. Prices were a little lower than comparable competition. Would use again.

Poor and rude customer service! Mistakes were made during install yet customer service just blames…read morethe manufacturer rather than taking any ownership for the mistakes. There was no apology nor any desire to compensate for the mistake and we are having to constantly follow up with them to get updates on timing, pricing, etc. Very little proactive communication and when we do ask questions, we just get snippy responses back. Would never recommend this company. Once you make your purchase, they don't care to make the customer happy or to make amends for their own mistakes.

I brought a window blind that had a broken cord to the Lovitt Blinds and Drapery Downers Grove…read morelocation and I couldn't have been more pleased with the service,expertise and professionalism. Within five minutes employee Chris Orlando replaced the cord and made sure it was operational. I will go there for any future blinds and drapery needs. I recommend them without hesitation.

I never actually used them but I took a video of all my blinds in my living room, kitchen, and…read moreliving room. Based on my video Cheryl gave me a quote for about 1000$. Doing my due diligence I sought a second quote from another company. The first thing he asked me is what brand and how old and told me where to look to find the information. When I told him the brand and model he told me that they were discontinued and were too old to be safely cleaned in his opinion. He turned down work in order to be honest and professional with me. I will steer clear of Lovitt needless to say!

Wonderful blinds and customer service. I can't say enough about how happy I am with Todd at Just…read moreRight Blinds. I've used Todd for 6 different rooms in our home, and planning on the 7th room to complete our window treatment needs. I've recommended Todd many times to coworkers and family members. All have been very pleased. Todd is always courteous and on time. I highly recommend his company. Many many choices of styles and colors.

This is the second time we have used Todd for a home project…read more We just finished a remodeling job and had him provide and install a new vertical blind in our family room. He was patient as we reviewed the color options and made our final decision. We thought we needed 5 new blinds but he was honest and showed us how cleaning some of the old blinds would make them look new - and he was correct! He gave up over a thousand $ in new business to do the right thing. On time, great product and all installed. Would definitely work with him again!