Emma at MyEyeDr in Clermont was an absolute life saver today. I went to MyEyeDr on 2/5/2026 because…read moreI stupidly put my glasses in a bag that had a lint brush. One of the lenses touch the adhesive of the lint brush and it created what looked like a blotch in the middle of the lens. Once I realized they could not be fixed via agressive cleaning, I decided to go to MyEyeDr so they could be sent out. I also brought in my spare glasses, because they felt incredibly tight. As Emma was inspecting my main pair of glasses, I told her how tightly my spare set felt. She asked to look at them, performed what can only be described as magic, and in less than 10 seconds she gave them back and asked me to try them on. I looked at Emma in disbelief and embarrassment. After patiently waiting for me to stop laughing, Emma admitted what I already knew, and told me it was magic. Emma is clearly no muggle. As if that wasn't enough, Emma then asked me the following: How would you like to spend no money today? I looked at her skeptically, but then she informed me that my glasses were still under warranty. She could be telling the truth, or perhaps she performed more magic. Either way I was incredibly grateful. The service here is always great, which is why I went back. But today's visit was magical. Thank you Emma and thank you MyEyeDr.

Communication with staff. I waited almost 6-8 weeks for glasses because they were not done…read morecorrectly in the first place. The manager helped me after the original employee billed my insurance and credit card to another patient. That was the beginning of the first mistake. When my glasses finally came in the first time we realized that the same employee did not measure me correctly for my progressive lens. They remade my glasses however, the glasses still did not work. During this time, the manager assured me she was crediting my account for the full amount. I would not have to pay anything and on top of that she was giving me a credit on my account for future purchases. It took about two months for me to finally get glasses that worked. There were a lot of delays. This all started in January and today I received a bill. Upon investigating the bill, it was told that it was for some sort of protection plan that I absolutely did not ask for on these glasses nor I ever would have. There was no apologies from the billing office and she did not want to assist me at all. She told me she would put a hold on the account and wait for the manager to possibly contact them. But I would probably get another bill next month. There was nothing but chaos on the day that I chose my glasses in January. So many people walking around. It is very hard to know when it is your turn to be helped. My husband and I have used my eye doctor for many years. Needless to say we are done, will be finding someone else next year.

I just made my last visit to this facility. Earlier in the year when I first started working with…read morethis eye doctor I had quite a few challenges in scheduling and communication. I hope it was a one-time thing, but today once again I drove an hour to come to the office to pick up contact lenses based on the specific guidance provided by the representative of the called me today. After driving an hour I was told that I cannot pick up the lenses without rescheduling an appointment with the doctor. This is the second time that I've taken off work and made the trip based on their guidance over the telephone. I'm no longer a patient with this organization, and I would highly recommend you consider how much time you may spend in dealing with their disorganization. When I worked with Dr Washington she was fantastic, unfortunately I cannot continue to waste my time and money.

Dear Managers I am…read morewriting to file a formal complaint regarding the service I received at your Clermont office. I had an appointment with the orthopedic doctor and, afterwards, I was seen by an optometrist technician. I paid my deductible at that time. Later, when I returned to pick up my glasses, I immediately noticed that the prescription was incorrect and I could not see properly with them. I reported this issue to the optometrist technician, but instead of correcting it, I was told to "try the glasses for two weeks." Unfortunately, wearing them made my vision worse. After two weeks, I returned and requested to see the doctor again for the correct prescription. At that point, I was told I would need to make another payment before another appointment could be scheduled. This is unacceptable. I paid my deductible and trusted your office to provide me with the correct prescription. Instead, I received glasses that do not work, my vision was negatively affected, and I was asked to pay again to correct a mistake that was not mine. I am requesting: 1. A new and correct eye examination with the doctor at no additional cost. 2. Replacement glasses with the proper prescription. 3. Assurance that this type of issue will not happen again. I expect a prompt response to this matter. If it is not resolved quickly, I will have no choice but to escalate my complaint to my insurance company and the appropriate regulatory authorities. Please anyone who care about yourself and your family please share don't use this plac.

Brandon is top notch! We were on a time crunch after having just moved to Clermont before my…read moredaughter headed off to college. She had broken her glasses and desperately needed a new pair before she left. She was also a bit overwhelmed by all the choices. Brandon helped her narrow down her choices very quickly and then ensured her two new pairs of glasses would arrive before she left for college. Arlene, his supervisor, also helped us when my daughter came back for her fitting since Brandon was helping another customer. She was quick, efficient, and very friendly. I also need to say that the place my daughter had her eye exam (not here) had very few options for glasses, they were all brand name, and the cheapest pair of FRAMES alone was around $250. Here my daughter walked out with TWO beautiful pairs of glasses including cutting edge thin lens, anti-glare, and blue light protection for around $330. I can't say enough good things about this Walmart vision center. We'll be back for all our glasses needs! Thank you Brandon and Arlene!

Ordered a pair of glasses from Sam's Club Optical in Cedar Rapids. Friendly and knowledgeable…read morestaff. I haven't received my new glasses yet, but I'm confident I will be satisfied. Optician Steve, goes above and beyond to help achieve a good fit.

The quality of their lenses . They're definitely not scratch resistant and their frames are made…read morelike frap as well.. and their prices are not cheap either

I had an excellent experience with Dr. Lee during my recent eye exam. From the moment I walked in,…read morethe staff was welcoming and professional. Dr. Lee took the time to explain each step of the exam and made sure I felt comfortable throughout the process. I had been having issues with my last contact lenses and she explained my options in order to help with my dry eyes and blurry vision. I really appreciated how thorough and patient she was, answering all my questions about different types of lenses and helping me find the best fit for my needs. The whole visit was smooth and I left feeling confident in my new prescription. Highly recommend Dr. Lee if you're looking for a knowledgeable and caring eye doctor!

Quickly taken back for my eye exam even before I completed the paperwork. Dr Dawson and his…read moreassistants provided a thorough exam which I did not receive from a different eye clinic just only one month prior and where I had to wait for four hours. All of the staff were positive and quick to answer questions.

After my annual glaucoma check up they did not ordered enough refills and they never answer…read morewalgreens' request for my refills. I tried many times to contact them and they never answer the phone instead they have an answer machine but they never respond to your call. i had to go personally to their office for my refills. Horrible customer service, i won't recommend them.

First of all, the Dr's here are great!!!…read more I've been coming here for years and I can honestly say that no matter how early I've been for an appointment, they've never saw me at my scheduled time. I've always had to wait 25-30+ minutes to get back to see the doctor. I'm writing this review while sitting in the waiting room. I've been here for 45 minutes waiting. This is ridiculous. They need to respect that people have schedules of their own and if you're running behind, you should let people know instead of having us sitting here. Five more minutes and I'm going to have to make the awkward approach to the front desk to ask what's going on. I know their going to say "oh we're running behind". The same thing you should've said when I checked in so I could make an informed decision if I plan to wait or reschedule

I think it is terrible you pay three hundred dollars for a pair glasses they broke twice i go up to…read morethe store to get them fix they tell me it will be two to four weeks before I get them back.The girl that waited on me was rude i asked what do I do for glasses she tell me oh i don't know if you sell them here you should fix them here

Dr. Smith is great, but the receptionist is awful. Have been going there for 4 years and I'm done…read morenow. I have never been treated so poorly at a doctor's office. It's a shame that Dr. Smith does not care about the way his patients are being treated and would rather keep a terrible employee. It's obvious that Dr. Smith is aware of the issue as there are several bad reviews regarding her and she's still working there. If you are thinking of using South Lake Optical, think again!!

Dr. Gray Smith is absolutely outstanding. My husband is severely handicapped and Dr. Smith was…read morepatient, thorough, professional yet friendly; all the qualities that made it possible for my husband to see well again. Highly recommend.

I was initially a bit nervous about getting an eye appointment at a department store, but I was…read morevery pleasantly surprised by my experience here. The entire team was incredibly professional and helpful from start to finish. It was very easy to make an appointment here, and there was very little waiting around involved when I actually arrived for my appointment. The doctor seemed very knowledgeable, and most importantly, the glasses I got have drastically improved my headaches and eye fatigue! I'm only knocking off one star because I felt like their selection of women's frames was a little limited. That being skipped, the excellent patient care and the quality of my lenses definitely made it worth the visit. I would absolutely recommend them!

I tried progressives and they made me nauseous. That is on me, not Target Optical. I took them up…read moreon their offer to have them remade as lined bifocals, and the lenses that came back are distorted, so that there is blurriness in portions of the upper halves of both lenses, and not in the same locations . So they either blew the prescription or the manufacture, either way I am out a couple hundred bucks as they are unwearable. Ironically all the glasses I get online at Z**** are always right on the money.

Dr Fishman is an excellent Eye Care Specialist. I lost the sight in my right eye due to an…read moreinfection and when I found Dr Fishman I knew I was in excellent care to ensure the health in my other eye remained stable. I have been seeing him for almost 4 years and my status has improved significantly. I highly recommend him for your eye care.

We have received eye care from Dr Sheridan for almost 15 years. We have always found he and his…read morestaff to be the utmost professionals. He has staffed his offices with excellent staff that provide quality care. We have Recommend his service to friends that were treated by others and he often found issues with the care they received. Lastly, he is a nice guy and a pleasure to work with... try him, you'll not be sorry. Fred and Elaine McDowell