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Ocoee, FL

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Opti-Works

5.0 (2 reviews)

Services - Opti-Works

Eyewear fitting

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6 years ago

Love Opti-Works. I have been a loyal costumer for twenty years. Excellent establishment!

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12 years ago

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People searched for Eyewear & Opticians 2,128 times last month within 15 miles of this business.

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Eyeglass World

Eyeglass World

3.6
(29 reviews)
1.6 mi
•$

This is a bright clean spot. The staff are very helpful and the time to complete the appointment…read morewas fairly quick. The receptionist was very interesting. Initially she was very cold and unwelcoming (on arrival), but then very friendly once I had filled out my paperwork and returned it... saying (to herself and answering herself) "...did you complete page.. 2?... yes?, GREAT! And don't forget to sign the last pa.. oh good! You did?! GREAT!..." Then for some reason she completely changed her attitude and was SUPER kind( ?). The highlight was the intake optometrist (for initial eye check) was SO kind and thoughtful. I will go back to this location when it is time for my next eye appointment.

The absolute worst customer service. These people sold our information including recorda to a 3rd…read moreparty and cannot retrieve simple records. They use shady business tactics to try and take more money out of those that pay out of pocket. After 3 months of waiting for my contact lense prescription, they told me that they could've reorder contacts when I initially asked them to and told me no but they could get me the contact prescription so that I can order. Now they tell me that I cannot use that prescription because its been over a year but when I requested them it wasn't. Acknowledged they screwed me over and all they said was "sorry it happens". Do not give your money to these people. Over $2,000 spent on them and this is how they reward your loyalty. Couldn't even offer to waive the exam fee to resolve this, they rather lose a 3+ year loyal customer...

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Eyeglass World
Eyeglass World
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Opti-Works - opticians - Updated July 2026

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