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    Clermont Family Eyecare

    2.9 (10 reviews)
    Closed 10:00 am - 1:00 pm, 2:00 PM - 5:00 PM

    By appointment only

    Updated over 3 months ago

    Services - Clermont Family Eyecare

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Clermont Family Eyecare Photos

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    9 months ago

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    10 months ago

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    2 years ago

    Had to sue them to recover over-charge. Judge ruled against them. Beware the "30-day" return policy.

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    MyEyeDr

    MyEyeDr

    3.0(26 reviews)
    3.1 miHorizons West / West Orlando
    $$

    Emma at MyEyeDr in Clermont was an absolute life saver today. I went to MyEyeDr on 2/5/2026 because…read moreI stupidly put my glasses in a bag that had a lint brush. One of the lenses touch the adhesive of the lint brush and it created what looked like a blotch in the middle of the lens. Once I realized they could not be fixed via agressive cleaning, I decided to go to MyEyeDr so they could be sent out. I also brought in my spare glasses, because they felt incredibly tight. As Emma was inspecting my main pair of glasses, I told her how tightly my spare set felt. She asked to look at them, performed what can only be described as magic, and in less than 10 seconds she gave them back and asked me to try them on. I looked at Emma in disbelief and embarrassment. After patiently waiting for me to stop laughing, Emma admitted what I already knew, and told me it was magic. Emma is clearly no muggle. As if that wasn't enough, Emma then asked me the following: How would you like to spend no money today? I looked at her skeptically, but then she informed me that my glasses were still under warranty. She could be telling the truth, or perhaps she performed more magic. Either way I was incredibly grateful. The service here is always great, which is why I went back. But today's visit was magical. Thank you Emma and thank you MyEyeDr.

    Communication with staff. I waited almost 6-8 weeks for glasses because they were not done…read morecorrectly in the first place. The manager helped me after the original employee billed my insurance and credit card to another patient. That was the beginning of the first mistake. When my glasses finally came in the first time we realized that the same employee did not measure me correctly for my progressive lens. They remade my glasses however, the glasses still did not work. During this time, the manager assured me she was crediting my account for the full amount. I would not have to pay anything and on top of that she was giving me a credit on my account for future purchases. It took about two months for me to finally get glasses that worked. There were a lot of delays. This all started in January and today I received a bill. Upon investigating the bill, it was told that it was for some sort of protection plan that I absolutely did not ask for on these glasses nor I ever would have. There was no apologies from the billing office and she did not want to assist me at all. She told me she would put a hold on the account and wait for the manager to possibly contact them. But I would probably get another bill next month. There was nothing but chaos on the day that I chose my glasses in January. So many people walking around. It is very hard to know when it is your turn to be helped. My husband and I have used my eye doctor for many years. Needless to say we are done, will be finding someone else next year.

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    Clermont Family Eyecare - optometrists - Updated July 2026

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