I've always had a good experience with several of their doctors in the Portsmouth office, as well…read moreas the office staff. I'm surprised that there are so many negative reviews.

I was referred to Dr. Kavanaugh, my referral was received on a Thursday afternoon. My referring Dr…read more told me to call on Friday to set up an appointment. When I spoke to someone in scheduling the call dropped. I called back and I spoke to Melissa who was absolute 0 help. Because they hadn't entered my info into the system, they couldn't schedule me. Even though they confirmed they received the referral still refused to set me an appointment and the tone in their voices was extremely passive aggressive and had no desire or want to help me. I was told she would put it in her bin for Monday morning. Monday rolls around no call to schedule. I called at 12:45pm to try again, I was again told they hadn't put me in the system, and they would call me to schedule. And that they were booking for August. I didn't get a call back until Tuesday from Addison, she sets me an appointment now in September. I found a different surgeon that specializes in the same Eyelid profession and was greeted on the phone and even though they didn't have a referral they were more than willing to take my information over the phone and set me an appointment for the first week of August and willing to wait for the referral. Spindel with Dr Dale Slentz.

Let's talk Lasik. Granted, it hasn't even been 48 hours since my surgery, so if my eyes fall out, I…read morepromise I'll update this review. I'm the type of person where if there's even a microscopic chance of disaster, I'm certain it'll happen to me. I prepped myself for this surgery by stumbling around my house blindfolded while asking "Could I live like this?" Even with that answer being a resounding "NO," I decided to finally take the plunge before my 40th birthday. In sum, so far it's one of the best decisions I've ever made, and I strongly regret not doing it a decade ago. The experience at Clear Advantage is streamlined and professional. You quickly feel like you are in great hands and that nothing can go wrong. From the front desk, to the initial assessments with the techs, everyone is extraordinarily friendly while also emanating an air of "chill out dude, we do this all the time." And really, that's all I needed to accept the frightening proposition of lasers slicing my eyes open. The surgery itself is quick and painless. Doctor Peters calmly explains the process, you're in the chair for maybe 10 minutes, and the laser is more fascinating than terrifying. I entered the operation legally blind. Immediately afterwards my vision was still blurry, but much clearer than before. After a 2 hour, Valium-induced nap, I awoke to 20/15 vision. I only had 20/20 with contact lenses. It was a revelation. You must avoid all tv/phone screens during the first day and are on a strict prescription and lubricated eyedrops routine for the next month. It's a nuisance, but easily worth it. I live nearly an hour from Clear Advantage and chose them after a recommendation from my local eye doctor. I strongly feel like they must be the best in the region. Doctor Peters and the entire staff make the process clear, casual and pain-free. It's been nearly 30 years since I've had vision like this without contacts/glasses. Don't make my mistake and rule out this operation from fear.

LASIK. I am writing this review less than 24 hours after my procedure and have already driven to a…read morefollow up appointment sans pain and with 20/15 vision. This is all truly surreal. I was so impressed with the kindness and thoroughness of the process and staff. I initially wanted to get both eyes done but after reviewing one of my eyes they denied it due to some scarring from a previous ulcer. They noted that their practice is conservative with the patients they take and let's be honest, that is EXACTLY what you want when you're going to have a procedure affecting your eyesight. In terms of the procedure I definitely had some nerves but they truly put me at ease with explaining how quick and foolproof the technology is, if your eyes move, the laser moves. How cool? If anyone is on the fence about getting this procedure, I cannot stress enough how incredible Dr. Peters is as well as the whole staff at Clear Advantage. The 1-2 hours of discomfort after the numbing meds wore off is nothing compared to the feeling of waking up being able to see unassisted and without pain. I live a hour away and I am so happy I made the trek to Portsmouth to get this done. 10/10, do it.

After being missed diagnosed by two medical personnel (nurse practitioner and ophthalmologist) ,…read moreDr. Carissa McKallagat identified a serious eye problem and addressed it immediately with appropriate antibiotics resulting in my recovery. Thank you!!

Very accommodating- took great care, friendly and fast. I would highly recommend them.read more

I have been treated by Excellent Vision for over 2 years now. My optometrist, Jill Federico, has…read moretaken great care of me and she is the consummate professional. The office staff of Nichole and Anne have also exceeded my expectations. I am very comfortable recommending Excellent Vision to anyone in need of vision care. Ray D.

Writing a negative review is not my thing, however, I feel I can help others by telling my story…read more I have been a patient at Excellent Vision for a few years seeing an Optometrist. My Cataracts had grown and bright light blinded me so I made the decision to go forward with surgery with Dr. Lasonde. My left eye with Toric addition was completed first and was successful, a month later my right eye was operated on but my sight was distorted afterwards. When I returned for a follow up appointment, it was determined that I had an inflection in my eye and I had to be on eye drops for another 3 weeks so that made 3 months I would have to be without glasses! I returned for a new refraction and although I could not see perfectly with my right eye, I was told I had 20/20 vision. I decided to have my glasses filled at an independent Optician and the script was read to me and I was lied to! I needed glasses for close and far! I am now looking for an honest eye doctor, how sad!

I find the end product inferior to the competition after spending over $2k for eye and sunglasses…read more But the worst is that after all my visits were through and I thought I paid for the glasses and visit in full, a few weeks later another mysterious invoice showed up in my mail for a $40.00 "administrative fee". Such a bogus thing to do and illegal as well. I never agreed to a $40.00 hidden administrative fee. That is so wrong!! I will be sure to tell everyone in town to go to the competition instead.

Dr. Day is the best! Been going to her for over 20 years. She is very thorough and caringread more

I have gone to Dr. Donarum for yearly eye exams for about 20 years. What more can I say? She has…read morethe expertise and the most advanced equipment. She also teaches in Boston so she is up on all the latest eye science.

Dr. Donarum and the staff at West End Eyecare were exceptionally pleasant and professional with my…read moreeye exam, and really helpful with picking the perfect frames from their stylish selection. I also brought my children there, who felt completely at ease with the personal attention they received. I would recommend West End Eyecare to everyone!