Great service and glasses were done earlier than expected. The team at Visionworks has been there…read morefor a very long time, they always great you with a welcoming smile.

VisionWorks in Exeter,NH…read more TERRIBLE customer service! I had to call store to find out that my glasses were ready! I had such a hard time to SEE through the lens that I went back to store and asked if my glasses were of the prescription I ordered. OF course I was told that they were!! I was told to "keep wearing them and get used to them because they were a new/different prescription". NEVER got any better!! I have upcoming appointment to visit my optometrist. I will purchase new glasses at a reputable place recommended by my doctor. NEVER use VISION WORKS!! ".

I purchased new frame-less eyeglasses here back in the Summer of 2014 and had a terrific experience…read morebecause of the extremely capable assistance I received in making that purchase from Christina Parrelli. Fast forward to two weeks ago. Over the course of time, I had managed to scratch the lenses and lastly I had broken one of the arms which had detached from the lens. i stopped by the shop and told my tale of woe to Ethel who assured me that they could order the broken part and that my lenses had a 2-year guarantee so she would also order new lenses to replace the scratched ones. But that's not the best part of my experience. Due to my work schedule it's difficult to get to their place of business during regular hours. So their technician, Garrett, offered to stay after closing to align and grind the new lenses and fix the broken arm. He spent the better part of 90-minutes after closing to insure that the grinding, polishing and aligning of the frame and glasses were a perfect fit for me. That's extraordinary customer service and deserves to be lauded. Let me not forget to mention Jonathan Parrelli who entertained me with conversation while I waited. This is truly one great place to shop for eyeware.

Good service. The first time I tried my lenses my eyes were strained. They agreed to have the…read moreoptometrist test me again and gave me a new pair with new prescription. My eyes are strained again. They told me to try it the next day in the morning. I tried it at noon the next day and the eye strain went away. They said if it persists after 1 week they can make new ones for me.

The best prices and the employees are well trained on all aspects of fitting glasses. You save a…read moreton of money and great quality

Kyle deserves 10 stars. Typically when I go to pick up contacts at Costco I'm greeted by a woman…read morewho will ask the reason for my visit. When I tell her I'm there to pick up contacts she'll tell me she can't help me, step away and stand in the kiosk not assisting other customers, while Kyle runs around frantically taking care of ALL of the customers. Please promote Kyle or at least give him a raise! That said... I had the unfortunate experience of speaking with Deanne tonight. I wanted to order a 6 month supply of my contacts. My prescription - which hasn't changed over the past couple of years - is due to expire this month. As all contact lens wearers know, your prescription is good for one year, however my insurance (BCBS) just this year changed their benefit to only allow eye exams once every year and a half. I am a teacher and sadly cannot afford to cover the costs of an eye exam and contact fitting fee out of my own pocket. Since my eyes have been stable, my optometrist's office advised me to order contacts in advance to carry me through the additional 6 months. At first Deanne refused to place my order. Once I explained my situation to Deanne she begrudgingly asked for my card number. I typically order a 3 month supply so i asked her to confirm it woukd be a 6 month. She very condescendingly told me how many contacts would be in each box and said "so yes it will be 6 months." Then, as I began to give her my card number, she rudely interrupted me telling me it wasn't a Visa (it is). Exhausted, I asked if I could just come in with cash. I asked for her name and she proudly told me it was Deanne, and that she was the manager. I'll now be trying to find another discount provider for my contacts. Perhaps BJs has better customer service.

Go here to get your eyeglass prescriptions! Everything about this chain and location has been…read moreoptimal. The fashion choices, frame quality, and lens clarity is outstanding. And even better is the customer service. I changed my mind about a frame size 24 hours after making a purchase and they were willing and able to work with me to tweak the order. They also offer fair pricing. I've used WP in the past and this location is above the bar. Highly recommended.

This facility is not handicapped accessible , not ADA Compliant , not accessible with crutches and…read moreparking in a reasonable accessible area is sparse at best . Likely the business itself maybe good but it's hard to say if you can't access the facility .

I love my sun glasses. I had a minor issue with them and. Jose was super helpful! He went above…read moreand beyond to help me.

I recently purchased a pair of sunglasses here, and the service was horrible. They came over and…read morerushed me, and then they didn't even clean the glasses off when I purchased them. They did not work with me and give me a deal, which I understand, but my experience was poor. I will not be going back! Next time I am just going to buy online from the brand directly.

I had my cataracts taken out by Dr. Vasan and the whole experience was very good. Front office to…read moreback office are all very friendly. Dr. Vasan was comforting and thorough! Surgery center was top notch!

Dr OBlock is great. I've been seeing him for years. Very professional and knowledgeable. The staff…read morethat works the phones and front desk are difficult and argumentative. I've had several bad experiences and which led to the tough decision to leave the practice. After meeting my new doctor and their team, I wonder why i waited to long to find better (more pleasant) care.

Pleasantly surprised. I readily admit that it sounds like a punchline ("Where'd you get your eye…read moreexam, Walmart?!") but it was professional, thorough, high quality, and affordable. Eye exam was fair price, and separate from the vision center. Their optometrist doesn't wear a blue smock, as he is an independent contractor. In fact, you pay at his desk back where the eye exam rooms are, credit card charge to doctor so and so, then go back out to the main area to potentially buy glasses or contacts from the employees with the blue smocks from Walmart itself. Eye exam was top, I assure you. I have had glasses for thirty years, and I've worn contacts for about 18 years. I was also in the military and I've seen many, many different optometrists in my travels. This guy was near the top of my favorites. I was struck with his attention to detail, and conversational style to get at, for example, what contacts might be best for my changing eyes. I couldn't have been more pleased with the eye exam. I will recommend him to anyone around who asks me. As for the Walmart part of the business, it was... also great! Another pleasant surprise. I did not buy glasses so I don't know about glasses from here other than by price, which looked really low. Can't speak to quality for it. For contacts, though, quality is not determined by where you buy them. Same brand is same brand. I can say PRICE was great at the Walmart Vision Center. They do price match if you find a lower price, but I can say that my particular contacts cost $65/box from Walmart, and were $70/box on 1800-contacts that same night. I was all set to go back for my price match guarantee, but Walmart already had the lowest price I found. I'm not one to get super excited about eye exams and the like, but I had had a crappy optometrist experience for the one prior to this visit (see my one star review for LensCrafters in the Mall of NH). The optometrist for the Walmart vision Center in Bedford made a variety of essential changes to my prescription (less negative for vision, wear reading glasses, use toric lenses) that resulted from a good, quality, solid 30 minute exam.

I would like to thank you and Wal-Mart Bedford, NH vision center for the care given to me. I am…read morevery satisfied with my new glasses, which was the suggestion of manager Brian, the new glass have a great taste and quality, also inform that the service was also excellent, when I informed the matter to Mr. Brian, him immediately give to me many options for solve my problem. Good job! Regards, Wilma Cantwell.

Hard for me to understand that some of these reviews are talking about the same place that I've…read moreexperienced . It will be 10 weeks this Monday since I had my eye exam and was fitted for my glasses . At the 4 week mark I called left a message and received no reply . I then called 6 more times . Sometimes they said they were closed and would get back to me (they didn't) sometimes these were times that were posted as open online. Other times it said they were with a patient and would get back to me they didn't There hours seem to be whatever they feel like . This week they were closed Monday open Tueday 2 to 6 closed Wed and Thursday Friday 2 to 6 and today Saturday they opened at 3:30 and now it's 4:46 and online says closing soon open Tuesday at 2 pm . Finally I've had to file a complaint with the Federal Trade Commission , the consumer division of the Mass Attorney General's office , and the customer service of my insurance company . I'm not exaggerating when I say this is my worst experience with a business

I'D GIVE ZERO STARS IF I COULD…read more My son needed new glasses and they take our new vision insurance. We had a prescription all he had to do was pick out some frames and place the order. We had to wait for 45 MINUTES for them to place his order. Then we were told it would take 10 days for the order to be completed. NO one had called to let me know if they were in so I called back 10 days later and the voicemail message said they were CLOSED FOR THE NEXT 2 WEEKS. Why couldn't they have told me that when I placed my order! WE ARE NEVER GOING BACK