Cancel

    Open app

    Search

    Services - BJ's Optical

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

    BJ's Optical Photos

    You might also consider

    Recommended Reviews - BJ's Optical

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    3 months ago

    Replacing lens with out buying glasses all the time. In the long run Boston vision and lens crafters is a better deal. I'm done buying there

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - BJ's Optical

    Windham Family Eye Care

    Windham Family Eye Care

    4.2(10 reviews)
    3.6 mi

    I had a disappointing experience during a routine contact lens exam at Windham Family Eye Care…read more When I arrived, the front desk staff member told me she was locked out of the office computer system and could not log in to access insurance information. She even showed me the screen and explained that she couldn't access the insurance portals. I also observed multiple usernames and passwords written on sticky notes attached to the monitor. Because of this, the office could not verify my insurance benefits through Davis Vision. Despite not knowing my copay or contact lens allowance, I was told I needed to pay something and ended up purchasing a box of contacts for $85 out of pocket. A few weeks later I received a voicemail saying my contacts were ready and that I also owed $125 for the contact lens exam, which had not been disclosed during the visit. When I called to ask about it, I was told my contact lens allowance had already been used simply because the office billed the exam. This was frustrating because I had already paid for contacts out of pocket specifically because the office could not verify my insurance. After raising concerns, the exam fee was eventually waived, but only after a lengthy discussion. Overall the experience involved significant disorganization, lack of insurance verification, and unclear communication about fees and insurance benefits.

    I had a contact emergency day before a trip. called all over and this office was the only one…read morewilling to help. not only help, but charged me nothing and wished me well. I wasn't a client then, but that treatment made me become one. had my first appointment today and I'm a patient for sure. the staff is lovely! super friendly, personable and engaging. the exam was thorough and comfortable. I felt like I had been a patient for years. if you are looking for that small town feel, where you feel like a neighbor, go here! I'm tired of feeling like a "number" everywhere you go these days. This was a refreshing and welcomed change.

    BJ's Optical - opticians - Updated May 2026

    Loading...
    Loading...
    Loading...