I thought I was saving money using BJs optical bc I didn't have insurance. The customer service and women working there were very kind; the exam was done over a video visit w a provider. I get my prescription from BJs and go and order a year supply of contacts and expensive designer glasses. Immediately when I get my glasses I notice My vision is so blurry, i get headaches I've never gotten before, I can't see to drive and I keep tripping. Long story short, I went to an a reputable eye doctor bc I was so worried that something was wrong with my eyes. He did an exam and compared my prescription with BJs and it is completely off, the astigmatism correction is incorrect, the lens strength and curvature was completely off, not even close. Now I had to order new lenses for my glasses and a year supply of totally new contacts. It ended up costing me twice the cost . I'm so disappointed I trusted BJs optical and now I'm out OVER a grand between these eye doctor visits, contact fittings, glasses , contacts etc. I just feel others should know this too, and I think it should be looked into. read more

Shelia is my go to gal! I am a current and former BJ's member so was nice to get it all done in one spot (shopping and eye exam). I do not believe you need a membership to use there services for Optical. Eye exam was thorough and efficient. Overall took standard time 30min to an hour . Doctor and technician are on zoom call and able to operate machinery effortlessly and effectively. Speakers and microphones are fully capable to utilize and facilitate seamless communication on zoom. Would recommend. At my appointment was 74.99 just for eye exam single vision (it was the same last year as well). They call you to confirm and for pricing before you go. Exam is made online and very easy to do. You do obtain paper prescription and ability to have them emailed for convenience. Any other specific needs needing specialist care would be a referral for your own choice of care provided.. read more

Art and Phyliss are true professionals who provide great customer service with great knowledge of the optical world.

No BJs membership required. I lost a screw from the bridge of my glasses and no home-fix kits had the right size screw/nut. Optometrist fixes my frames within 25 mins (including wait time). Didn't charge me and was more than polite & helpful! read more

I got a pair of glasses here with the Carl Zeiss lenses. They were awful. The lenses scratched from the first day with normal wear, and the frames broke in half after less than half a year. I highly recommend seeking your eyewear from another retailer, and not get hooked into the promotions they offer on their inferior product. read more