I went to Litchfield Hills 1 time and they seemed to know what they were doing but I had to ask for…read morea summery of my visit and they told me they didn't do that. You should always get a summery of your visit so you can keep records and know what went on during that particular visit and what the plan or diagnoses was/is .

My Mom went to Dr Kessler today and he did not have good bed side manner. He was impatient with…read moreher. She 77 years old. Made me feel bad for my mom. She is very sweet and was upset today about it. I will find her another eye doctor.

Dr. Neeru is a highly accomplished surgeon who has an excellent surgical team. I had cataracts…read moreremoved from both eyes. The procedures were well explained as was the after care. Dr. Neeru is sensitive to the fact that cataract surgery is a frightening experience for a new patient and she put me at ease. I highly recommend her for cataract surgery or as a consult.

From the owner: ReFocus Eye Health in Bloomfield, on Northwestern Drive, specializes in general ophthalmology,…read moreboasting an onsite surgery center and a long-standing rapport with eye doctors and patients. It is notable for its scleral lenses and fittings, a service not widely available in the area, catering to patients with specific eye care needs. This clinic is valued for its comprehensive care and personal touch in patient relationships. For more details, please visit their website.

I thought I was saving money using BJs optical bc I didn't have insurance. The customer service and…read morewomen working there were very kind; the exam was done over a video visit w a provider. I get my prescription from BJs and go and order a year supply of contacts and expensive designer glasses. Immediately when I get my glasses I notice My vision is so blurry, i get headaches I've never gotten before, I can't see to drive and I keep tripping. Long story short, I went to an a reputable eye doctor bc I was so worried that something was wrong with my eyes. He did an exam and compared my prescription with BJs and it is completely off, the astigmatism correction is incorrect, the lens strength and curvature was completely off, not even close. Now I had to order new lenses for my glasses and a year supply of totally new contacts. It ended up costing me twice the cost . I'm so disappointed I trusted BJs optical and now I'm out OVER a grand between these eye doctor visits, contact fittings, glasses , contacts etc. I just feel others should know this too, and I think it should be looked into.

Shelia is my go to gal! I am a current and former BJ's member so was nice to get it all done in one…read morespot (shopping and eye exam). I do not believe you need a membership to use there services for Optical. Eye exam was thorough and efficient. Overall took standard time 30min to an hour . Doctor and technician are on zoom call and able to operate machinery effortlessly and effectively. Speakers and microphones are fully capable to utilize and facilitate seamless communication on zoom. Would recommend. At my appointment was 74.99 just for eye exam single vision (it was the same last year as well). They call you to confirm and for pricing before you go. Exam is made online and very easy to do. You do obtain paper prescription and ability to have them emailed for convenience. Any other specific needs needing specialist care would be a referral for your own choice of care provided..

I've been going here since last year and I love it there. The staff is super nice and the place is…read morenice and clean. My whole family comes here. Waiting time is not bad either. Love it here, I recommend my sister which moved in with me and she likes it too.

REVIEW:After asking for a record of my prescription, which I was supposed to be given initially for…read moremy records, I was denied. Following suite, my request for my own medical records, something I am unequivocally entitled to as part of my HIPAA rights, was immediately followed by the termination of care not only for me, but also for my wife and my five-year-old son. This sequence of events strongly suggests their decision was retaliatory in nature. It is particularly troubling that my child's care was discontinued despite him having no involvement in this matter. You can see the letter sent to a five year old! Terminating treatment for a minor under these circumstances reflects poorly on this practice's judgment and raises ethical concerns. Though we found the doctor to be very good, there were repeated instances of unprofessional and dismissive behavior from their front desk staff (a trend, I see, according to other reviews). These included: -Resistance to addressing a defect in an expensive, newly purchased lens -Dismissive communication when I attempted to clarify that I had not received my prescription -A general unwillingness to acknowledge that patients are legally entitled to receive their prescriptions without needing to request them These experiences demonstrated a pattern of prioritizing administrative convenience and financial interests over patient respect and basic professional courtesy. This practice's response to a lawful records request--culminating in termination of care--only reinforced our concerns. Patients should not feel that exercising their legal rights will result in punitive action.