I travel to Rochester often,and my usual stop for coffee is Tim Horton's at the travel plaza east…read moreof Canandaigua. I decided I wanted instead to give my money to a local business and have a more interesting coffee experience this morning. So, I went off the Thruway 15 minutes out of my way to try FLCR. As a resident of the Finger Lakes, I'd had their coffee before but it never really made an impression.. So, I was looking forward to the experience. I walked in and there is country music blasting... Not a hipster vibe.:) There was a crowd of old-timers in a corner having their morning klatch, which was great. I love an inviting neighborhood coffee shop, even though this is in a strip mall. I could read the sign that lists roasts available today but the names don't say much about the product, so I asked the counter person what they have available, hoping it'd be obvious that I'm not familiar with their product. She answered by stepping aside so I could read the signs on the coffee pumps. Great! I asked what their lighter blend is. She replied "Lake Blend". So I ordered that. it wasn't until I got myself back on the Thruway that I took my first sip. I have never had a weaker cup of coffee outside of a diner or a hospital situation. Even (especially) a light blend, when brewed properly, should have a flavorful profile and provide a full coffee experience. That should be the expectation at a coffee roaster, right? If I had taken a sip before I pulled out, I think I would've brought it back and requested another flavor. The service was quite impersonal and businesslike and it was obvious the counter person wasn't really clued in. Do ya even drink this stuff? The one saving grace was the medium 16oz cup only cost $1.95. I might have paid twice that for a really good cup, though. I had hoped to add a scone or muffin to my coffee order but the selection was limited, didn't look appetizing, wrapped in plastic film--never a good sign. I will say that the experience is particularly disappointing to me especially because they do roast and wholesale coffee. Why bother roasting when the coffee is made so weak so that the flavor is imperceptible?

Gotta love Finger Lakes Coffee Roasters. Day after Hurricane Sandy they were open while the big…read morechain coffee joints were closed. Shop local! Keep your $$ in the community!

Always have a great selection of quality products. Customer service is exceptional if you have any…read moreproblems or need to locate a product.

I shop at the Henrietta facility and the biggest complaint is there is never enough open cash out…read morelines. Sometimes you have to wait 15 20 mins in line before you check out. This happens every time I shop at the store.

had been looking at their online Labor Day deal price on 65" OLED LG TV. Got me in the door. Went…read morein to look. 85% chance I was going to buy. greeter was more interested in rummaging though bags and checking receipts for outgoing traffic than greeting new guests at all. Walked by. No sales people in electronics/ TVs. Stood around for 10 looking at the picture on all of the 30 some choices and decided I like the picture better on the Samsung even though it was $200 more. left the store, for outside - to do my own online research. (Not what you want as a seller). decided I wanted the Samsung instead. Looked at all the 100+ boxes didn't seem it. Went looking for a manager. (Inconvenient). Found at front BSing with another mgr. Didnt address me in a timely fashion. said I'd like to buy a TV do you have a sales rep for electronics that could answer questions/ get me a TV. He says the "were not best buy". IE no salesman and you're pretty much on your own. he does send eventually send a guy to help me find the TV. The guy says " good news and bad" we have 3 but they are on the top shelf up there; can you come back in a couple of days." Sorry I'd like to get it today. So, it's right there on the shelf I'm looking at the box but, they can't manage to get it down and in my cart for purchase !!! I'd say that TV was defiantly one of the top 5 most expensive items in the entire BJ's store. left cordially. drove 5 minutes to Best Buy. had the TV I wanted purchased and was on my way home in the next 15 minutes. Best Buy should thank BJ's for handing them their business.

Most of the staff here are incredibly rude. On multiple occasions we have experienced…read moredisrespectful staff. For example, most recently, we arrived at 6:30pm on a Sunday, fully knowing that they close at 7pm. We knew exactly what we needed, but when we walked in the staff-woman at the door exclaimed "we close at seven" in a scolding tone. I understand a need to communicate a closing time, but the way it was delivered was unnecessary. I am sorry you have to work on Sunday nights but that is not your customer's fault. Then when we were leaving at 6:50pm my husband wished her a good night, and she blatantly ignored him. It was incredibly rude. On top of that their selection is not nearly as good as the location in east Syracuse. Overall, a disappointment.

Love having Costco in Camillus. We buy several items here monthly. The hard part is not getting…read moreroped into alot of cool things / items you dont always see at other stores and you really don't need. Go with a specific list, and dont go when your hungry or you could go broke $$ lol.

Lots of great items. Maybe a little higher end feeling than Sam's club? That being said, Sam's Club…read morehas a few more things figured out that Costco could learn from. First, there's no Scan&Go option! The line at the registers was so long! The food area was a mess and so tight and cramped. Not a fan of that. The warm chocolate chip cookie was delicious though! And the pizza slices are huge.

While checking out, Ellen helped me immensly in using the scanner for items, answering when I had…read morequestions, even helping me put items into my bags. Since my husband was in the hospital, I was a little distraught and she was just so kind. Your store has always been a pleasure to shop in.

My husband and I went in for a few things...I met a young man employee, who asked if he could…read moreassist me with anything? Later, in the store, I encountered him again, which he inquired if I have found everything? He was very professional and mostly polite. When we checked out in self check out, I asked who is the manager? She stepped up, I informed her "that young man was so helpful and trying to accommodate my visit to BJ's Thank you and great job to DaYone at Batavia, ny! Keep being Awesome!

Great gas prices , seem cheaper than most stations around. The pumps have extended hoses to fit to…read moreyour car making lanes open to all cars. There is an attendant on site.

Save money and bulk too go there three to four times a month . Almost all items I need there bulk…read moresave money too.

I would give them no stars if I could. My membership number did not come up when I rang myself out…read more Somebody else's did i tried to point that out to them at the front desk. But they insisted I used a different card, and I did not. I called the next day so this wouldn't happen to somebody else if I hadn't noticed it. My stuff would have been charged to somebody else's card. They didn't seem to care in the clay store. Or over the phone? So buyer, beware, I was very frustrated and the girl front desk girl was very rude and I did try to tell her that it was under somebody else's card. Somebody I didn't even know and I have both receipts here to prove it not very good customer service, and if I hadn't noticed, I could have walked out with my items charged on somebody else's card, but yet they still didn't listen to what I was trying to say

I def think it's worth the membership except it kinda lacks a little bit more variety in cleaning…read moreand other bathroom/kitchen needs

This company stinks. Whether you purchase products or work for them, you will be ripped off!!!!…read more They're quick to take your money and then you can't find them. No phone calls are answered. it's amazing that they're getting away with this.

Worst company do deal with. Never return a call. Never return an email. Never have products in…read morestock. In one week we needed to credit 6 people since they don't have the products. Even if their feed says YES. Please people us another reliable company that cares. They do not!