I usually shop at the Marshalls Pittsford but was in the Irondequoit area today and stopped in. I…read morewas impressed with the selection of items, bigger shoe department, extremely clean and uncluttered. the layout of the store made sense. I liked the feel better than the Pittsford store. Olga at checkout was lovely and helpful. All the employees in the store were friendly and stocking shelves etc. but when I had a question and needed to get a handbag unlocked someone was there almost immediately. Also, the woman monitoring the fitting room was nearby working on some shelves but when I walked up she popped right over to get me a number so I could try on my clothes. again, she wasn't just standing around. I spoke to the manager for a minute and I could tell that she is excited about improvements at the store and trying to make it the it the best it can be. Happy to shop there!

I was very impressed by the customer service my mother of 83 received when we went to the Ridge…read moreCulver Marshalls to purchase shorts for the dog days of summer. Megan was busy restocking when I spoke with her and she put down what she was doing and helped my mother and I for a good 20 minutes. Megan pulled out various styles and sizes and asked questions to help us find what my mother needed. My mother had a stroke several years ago so with limited mobility and eyesight, it is not easy to shop for clothes. Megan was polite, patient and proactive in anticipating what we were trying achieve and to do it in a timely manner. After selecting three very comfortable and fashionable shorts, we move on to the checkout where Natalie was super helpful in getting me signed up for a Marshall's card and swiftly through the process. When I spoke with Megan and Natalie's manager Nani, to tell her about their kind service, I could see they were led by someone who models good customer service as she was very nice as well. Marshall's has always been a favorite of my mother's due to the value and prices. Today they get excellent marks for customer service!

We LOVE shopping at Marshall's. It's dangerous how you can go in with nothing really NEEDED and…read moreleave with stuff you actually did need. Haha. Was looking for unscented deodorant... kind of a hard to find item. I've gotten some at a Marshall's before so I figured I'd try. Unfortunately, didn't find it here. I DID find some fragrance free travel sized shampoo for $3 as well as a $28 bottle of Laura Mercier Pure Setting Spray for $13. I got my child a 2-pack of shorts for $10. Unfortunately, one pair's stitching came out after one day. (Ugh). I'll have to mend them once we get home. Not the highest quality merchandise. Store was pretty well organized and clean. Girl at the counter was friendly.

Impressed by this Marshall's! I have been on the hunt for some wedding guest and concert dresses…read morerecently, and Marshall's really came through. Not only that, but the staff here is kind and make processing my (many) returns super easy. They still don't have dressing rooms open, so I grabbed ~10 potential dresses and outfit options. I was shocked by the number of dresses I found that we're gorgeous and in my size. The clearance rack and dress shop at the back both had a lot of lovely floral options, along with some more formal wear. I ended up keeping a jumpsuit and floral sundress, but everything was really high quality and Marshall's typical low prices. Everything was under $30! You have to have patience at this location and leave yourself a little bit of time to find the gems amongst some of the less savory items and outfits. I love each department and find I am always likely to find what I am looking for.

I came here because I needed a black belt. There were two cashiers, which seems like the right…read moreamount of cashiers for a Tuesday. I was next in line but one cashier had to leave and get something for the people she was helping and the other kept checking out people who weren't in the line. The line seemed pretty well marked, unless there was some VIP line I didn't know about, which could be the case. Anyway, I got to check out after a short wait. I was asked if I wanted to round up for JC Penny cares, which I don't know what this is but it sounds like a clever ploy for the company to pay less taxes. I said No Thank you, but she rounded up my price anyway. I was too uncomfortable to say anything so I paid the extra 81 cents. Anyway they have a good belt collection so 5 stars.

I made a visit to (what once was) Marketplace mall, knowing it was basically a desiccated shell…read morebeing turned into a beautiful medical center. JC Penney seems to be holding on to the bitter end. There are some very good deals on some decent clothes, which is why I give two stars. Despite my very best efforts I couldn't even give them my money because there was one cashier at one register and the wait was impossible! I waited over 10 minutes in a line *** of three people! *** All (3) of the shoppers in the store were apparently checking out at once. I'll continue just to shop on line, and be sad that retail is dead (even though I'm contributing).

Adriana was an excellent help to find the comforting tissues!!! and was very very very very very…read morenice and kind she should get promotion to top management

What a mess! Sale areas look like a herd of Buffalo ran through…read more The shelves are poorly stocked in grocery, there are stock carts in many isles so you can't get to things they are in front of. This is reminded me of Kohls before they partnered. The cashier was very nice but the value of shopping in a store so sadly neglected is not good.

The cashiers had no idea how to check out a frozen turkey without a tag. After about 10 minutes, I…read morerequested a manager. The manager who finally responded was cold and rude. When she finally returned with the ticketed turkey, she rang me out and never acknowledged or apologized for any inconvenience from the delay in the checkout process. Her discourteousness and lack of concern for the customer experience reflects very badly on that store and Target as a whole. I will endeavor to never shop there again.

While my Target obsession has waned over the years, this is still one of my regular haunts. It's…read morelocated near the intersection of Rts 250 & 441, right around the corner from Wegmans. The layout of the store hasn't changed much over the years, not sure if this one will be modified to add a grocery section like the ones in Victor & Henrietta (which are of the same vintage). I used to deal hunt at this store a lot when I worked in Fairport. Target is known for their steep & incremental markdowns on discontinued items. Protip: check out the Target Rolling Thunder clearance thread @ Fatwallet.com: (http://www.fatwallet.com/forums/hot-deals/1129247/ ) and start hunting. While discounts may not be as steep as they used to be, there are deals still to be had.

Employees are helpful and professional. Selection of products is vast. Make sure you have enough…read moretime to browse. Pricing is more than fair compared to retail stores.

This is the type of store that I could spend a lot of money at without meaning to (like its…read morecounterparts, Marshalls and TJ Maxx). It's similar to those stores but entirely home goods, as the name suggests. The store is huge and has everything from furniture to decor to seasonal items. I had fun looking through the shelves, but my only complaint is that the shelves aren't entirely organized. The store is organized by section (kitchen, office, living room, etc), but the shelves within each section kind of just have a bunch of items on them for you to sift through. This could be a plus or minus, depending on what you're looking for from a shopping experience. I think I could find a lot of good decorations here and will return whenever I want to spruce up my apartment!

I stopped at the mall after work to pick up a few things. I didn't feel like going to the grocery…read morestore, but desperately needed to buy groceries, so that I would have food to eat. I saw this store from a far off distance and thought to myself, "what good luck, a place that sells groceries such as bananas". When I walked in I was wildly confused as there were no bananas, but many clothes. A respectable prank on their part. Anyway, the clothes are very high quality and I would recommend this place for literally anyone.

First let me preface this by saying that I dealt with Banana Republic online and NOT the store at…read moreEastview Mall. I probably should have driven out to the Mall instead of dealing with three online customer service associates who were of no help! The first order I placed online (which included a promo code) did not allow me to change the "ship to" address and defaulted instead to the one they had for my son in CT (I live in the Rochester, NY area). So I called. The associate cancelled that order and sent me an email confirming the cancellation. He advised me to go back to their website and reorder. I did but this time it would not allow me to apply the promo code (said I had already used it). So I called again. This associate re-entered all the information, took my correct shipping and billing address (are the same) and reapplied the promo code. So far so good. She put me on a brief hold and YEP! we got disconnected. So I called back. The third associate could barely communicate in English, and I am very patient and tolerant when English is a second language. She could not figure out how to reapply the promo code to BOTH items on the order. I hung up. I'll to Brook Brothers instead.

Had a good selection of Toy Story merchandise. I was looking for some things for a TS5 party…read more Can't beat the prices of the t-shirts and found some a mini backpack, sandals and shorts to complete a Jessie outfit. Service was friendly and efficient.

This location is always packed. Yet, the staff are always very cheerful and helpful in locating…read moreitems. This store is usually pretty stocked as well, which is great when I came in a few days ago looking for a few items I could not find at other locations. It is usually pretty clean as well. Overall, a great Five Below!