Staff members are always friendly and the spa is beautiful! I went here for laser hair removal and…read moreI'm definitely looking into the other fantastic services they offer. I had a STEP consultation and left feeling so informed. It's a great experience every time I'm there and I absolutely recommend it!

Best place to go when you need a ME Day or Me Moment. They offer all the best treatments to get…read moreyou looking and feeling your best inside and out. Melissa, Valerie, Trisha, and all of the other ladies are fantastic!!! I try to go back as often as I can, 10 stars service from the moment you walk in til the sec you walk out!!

Staff was great and friendly! During my facial, each step…read morewas thoroughly explained to make me feel comfortable and educated on the process. I did my full research before coming to this location so I can also add services to lift my lashes. I walked away a little disappointed that I didn't see a difference if I would have curled them myself. I did schedule a follow up so I can get my eyebrows tinted. So I'll be back for that.

They bring in a doctor once a month to provide Botox and fillers. I had my first visit and went…read morewith Bellafil under the eyes given over two sessions. I had black eyes for a little over a week as a result. I wanted to make sure that was normal so I did some googling and found that 1) fillers are never ever recommended under the eye and 2) there are diamond bellafil injectors. I was curious to know if Dr. Daniel Smith was one of those diamond injectors so I googled him and found a mugshot! Based on the story I read, I can't continue to use his services. Going forward I'll find someone that makes safer recommendations for injections (as my doctor said doing under the eyes is actually dangerous) and that doesn't show up on the internet with weird news stories

Amazing place! My personal favorite location amongst many that I can choose from. I travel a lot…read moreas a military wife and need to be hair free with doing The Challenge on MTV and The Challenge All Stars on Paramount+. My favorite at this location is the staff. I especially love the women who work here! They always take such good care of me and are so sweet and welcoming! My schedule is constantly changing and they have been wonderful with fitting me in when I am in town! Plus they are thorough and professional. Thank You for keeping my body hair maintenance to a; "when was the last time I shaved?" With your services and lifetime policies. You keep me looking my greatest and camera ready when I am 8 weeks in the jungle in Panama to 5 weeks roughing in Vietnam! No shadows when cameras can catch you at your most unflattering moments and I am dolphin slick! I continue to use your services and have always recommend you as THE BEST PLACE to get laser hair removal! Hands Down! Thank You!!!!!

Initially, this was a great business. However, I've had a lot of issues with inconsistency from…read morethis location. I was scheduled for a visit one day at 12pm and they were closed when I arrived. No heads up or notice. My appointment has been cancelled twice in a time span of two weeks and the next available appointment is over a month away. It's difficult to maintain a consistent schedule of coming, especially for the price being paid.

The whole spa is wonderful! I started with a 30min consultation with Kendal to discuss my skin…read moregoals and the proper approach to getting there. Kendal has so much knowledge and got me in for a facial that day!!! She explained everything she was doing and I just felt so relaxed and comfortable with her. I also was so happy with the results of the hydrafacial platinum. About 4 weeks later as part of my regimen I got a chemical peel. I just finished peeling and I am SO happy!! The products Kendal recommended were perfect as well. They have a large selection of some g medical grade skin products. I feel so confident in my self care journey going forward and owe a lot of it to Kendal and Mara. Glad I chose this spa when I was shopping for sure!!!

Really weird place. They will send you 16 emails and text messages making sure that you confirm…read moreyour appointment & They warn you about all these fees associated with being late. I show up to my first consultation and after 10 minutes I asked them if there's any update on when I will be seen( mind you I drove 45 minutes to make it to this appointment and I took time off work) she says yes Mara will be with you shortly. Waited another 15 minutes (so in total now waited 25 minutes for a 30 min consult) . And she STILL doesn't show up. At that point I left. They texted me minutes after saying Mara was ready- lol. That's not how professional businesses run. Please remove my name for all your distribution list- going to look for an actually professional *Med Spa.

Bex was so helpful and informative with all my questions and treatments. I'm so thankful to have…read moreher guide me through helpful vs unhelpful treatments. I've never felt better!

It's safe to say Rebecca is the QUEEN of hydrafacial. She will remove lil things you didn't even…read morethink matter. Another word, she does what she specializes in well. I also purchased cleaners and other stuff from her. She's one of those few honest people. Check her and her business out

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

I had a great consultation at Ultimate Image Plano for laser hair removal treatment. From the…read moremoment I made a phone call and set up an appointment to walking in, Holli(a pleasant personality) at the front desk was welcoming and made the process smooth and easy. Paige, who handled the consultation, patiently answered all my questions and concerns without rushing me, which made me feel confident in considering their services. The experience was professional and informative, and I'm strongly leaning toward choosing them for my treatment as well as my teenager! Yay!!!!!

Jade at Olysis is nothing short of amazing. She is patient, thorough, detailed and just a great…read moreesthetician! I truly cannot recommend her highly enough. 100!

I like Nichole and she does a great job! She is gentle yet effective. Also she is always able to…read moreschedule me.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.