Hands down the best rider maintenance shop for ALL motorcycles and especially dirt bikes. Roscoes…read morewill swap a tire on a Harley while the guys put a new crankcase on my Sherco 250 woods bike. Real riders shop that delivers that sells the best off road bike sales and keeps all riders and off roaders rolling! Thanks Ross for always keeping me and my riding buddies rolling!!! Buy your off road not's here and give them a call for any motorcycle maintenance you need. I'll never buy anywhere else. Jesse Hansen - Spearfish, SD

My Harley died on the road about 5 miles from Roscoe's. I called them for help and they gave me…read morethe number to get a tow. The truck arrives in less than 20 minutes with a crew that knew what they were doing and a truck designed to haul motorcycles and 15 minutes later, I'm being unloaded at Roscoe's. I'm in a bind, I need to catch a flight out of the country in 2days and still have over 800 miles to travel. They jump on it and tell me I need a new stator and possibly voltage regulator. The mechanic says he'll try to get me on the road a little after noon the following day if he can get the parts. I'm cautiously hopeful. They help me find a motel room nearby and Ross drops me off there. At 12:30 the next day I was on the road and made my flight. This is as good as it gets. Great staff and a great mechanic.

Had a motorcycle tire issue Labor Day weekend at the end of the day Saturday. John went and picked…read moreup the tire for us and then stayed late on the holiday weekend to fix. It ended up being the spokes. We are able to get back on the road Sunday and not have to be stuck for two days.

Just finished getting a tire change and dyno run. Very pleased with the service, Jon went the extra…read moremile to ensure my bike was safe for the road. Thanks!

My favorite store in Rapid City SD. Large inventory of clothing and HD merchandise. Huge selection…read moreof motorcycles. I always receive help and very friendly treatment from all staff whether it's the parts dept, clothing and accessory dept. or motorcycle sales dept. I'm making sure when a new cycle purchase is going to be made it will be at Black Hills Harley Davidson nowhere else! So many of the staff come and talk to me and ask if I need help or not and if so, they will go and find or get me what i was looking for, I would like to name and thank the staff personally, but my memory stinks, however I'm sure they do know who they are and know how much I really do appreciate their help. Thank You, Chuck Schulz

Service guys were top notch. I was there for an event and had damage to my bike. The service guys…read moremanaged my expectations but also did their best to make sure i was able to get diagnosed timely. That was very much appreciated. THEN the positive feelings fell apart because as i was talking to the service guys, a sales guy overheard and approached me and stated, "instead of going through all of that headache, why don't you just trade your bike in for a new one". I actually thought about that but was hesistant because i didn't want to get taken advantage of with my trade. My bike is a 2016 CVO Street Glide with about another $10,000 in upgrades. It had critical motor failure but (and here is the funny part), it had a full warranty so, the engine was going to be replaced, not just repaired. The sales guy knew that but still "his boss" (Made it a point to state it wasn't him coming up with this number) offered ten grand for my bike. I laughed and thanked him for wasting two hours of my time and insulting me. i hauled my bike home, had my local dealer put a new engine in it under warranty and was offered $27,000 for my bike by my dealer. If you have service needs, the guys are top notch. Sales? Well, they aren't any different than your typical cheesy sales guy but i'd go elsewhere given the choice. I'll never buy from this place for sure.

If it was possible to leave a review with zero stars, I'd do that. Note the pics I posted of a chat…read morebetween a potential customer and this business owner. BEWARE.. Do NOT wate your time or money here!!!

Purchased a car from them. The test drive proformed by the salesman was well let's say juvenile…read more Screeching tires and red lines. I talked to him about the car and in my position didn't have much of a choice about the purchase due to mileage and price. He advised me there were no problems. It's now day three with this vehicle and am now having to purchase a transmission that almost cost half of what the car did. No professionalism. And was basically lied to

Got my bike back on the road the same day! As far as I'm concerned, this is the only shop to use. I…read morewon't be going anywhere else. Owner has parts for older bikes that some of the other places spend weeks searching for. Costs reasonable especially considering how quickly he turned it around!

I wouldn't give him a rating. Brought my bike into his shop due to a primary leak. Told it was…read morefixed. Brought it back in again same issue and again told it was fixed but it wasn't. I left and rode my bike back to NY still leaking fluids. Purchased a good gasket seal and fixed it myself at home. Text to get my funds returned but no such luck! Cost me $360 to do my own repair.

My 2019 Ram 1500 got dented by hail and took it to a few shops in Rapid for estimates. When I…read morefirst walked in to Dents Plus I could tell that the shop was professional and did quality work - but I couldn't have imagined how great the experience would be. First, the cost: The insurance company estimate was crazy low, and I expected to somehow get hit with a bill for overages alongside my super high deductible. Jody and the team revised the estimate to make sure every single thing was it in line and processed it though Geico with absolutely no push back. They even saved me money. Timing: a majority of my work was PDR and glass so while they had a ton of work going on from the several hail storms this summer, they fit me in within the next week. AND they met me to pick up the car, AND they stayed at the shop until 10 pm on a Saturday to wait for me when I came back late from the airport. I've used around 5 bodyshops in the past (welcome to hail season in South Dakota). I know that these guys will be the only shop I use from now on! Good people, good price, good work and great service.

I picked the right people to fix my baby after she got stuck in that hail storm. Jody and Ruth and…read morethe body man were fantastic. Check them out first, you'll get a great deal, wonderful customer service and friendly help. Not being from around here they treated me like family.

My friend and I stopped in to have a bike repaired. Both guys that were working were VERY rude…read more They made us both feel stupid and wouldn't explain why they couldn't fix it just said nope and treated us like idiots. I will never go back to this business! I can't believe that with a local business would treat customers this way. No wonder people go to big box stores.