My husband and I have loved this place since it opened but recently it has really gone downhill. This morning my husband went and got us 2 coffees. When he got back home which literally takes 3 minutes he notice the coffees were cold. He went back up there only to be laughed at by the girl that was working. All they did was dump our coffees back in the metal container and re heat them instead of making new ones. He asked for the store manager but the girl wasn't willing to tell him. She finally did and said her name was Cam. We will be calling Monday to talk to a manager. Someone needs to be on top of this location as you are letting it slip through the cracks. read more

Ordered two drinks. They were not labeled so I wasn't sure which is which. Got home and realized there were room temp not hot at all. Went back because I would like the drinks I ordered. Spoke with the rudest condescending person I've ever encountered named Cam. If that's her real name. Instead of making the drinks how they should have they heated them up. When I asked for the store manager Cam told me there are many managers. I asked when the manager will be in she said she is not in today. I asked again and she blew the question off again and said the store manager goes to many stores. This entire time Cam thought it was funny. Not surprised the reviews are trending down when that's the mentality of the staff! Happened 5/30/2026 9:00am. I'll stop in on Monday and maybe an actual manager will be there. read more

I love black rock but I went to this location. I got the sausage burrito and the tortilla covering it isn't even wrapped. They also charged me for sour cream and sriracha which I didn't get. read more

Was charged .90 cents extra for oat milk? Never been charged before and have been ordering the same thing for years my little drink was almost $9 dollars that's insane good luck MF's I won't be back that's highway robbery my guy. What a joke this place is. If I had got an extra large I could understand maybe $9 but for this little thing nah. read more

Arrived 10min after app order was to be done. She hadn't even started on it. Then served me one incorrect mix. Finally, she forgot about my Remake: 40min to get a sugar energy drink on ice little flavor. Last time I come here read more

The service was fast but willing to answer questions. We went with a large group. I ordered the Mexican Mocha which has a nice cinnamon flavor. The cafe is great for working and studying with plenty of seating. read more

First time and was not impressed. Asked for decaf coffee, which they don't carry and had to switch to cafe Americano. Asked for couple of vanilla pumps and oak milk. Drove away not checking it and found no oak milk, must of given more than 2 pumps of vanilla diet syrup. Yuck. read more

Get the Mexican Mocha. It's soooooo good! They are really friendly here too I enjoy coming here when I visit Scottsdale! read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Scottsdale, Arizona

One thing I look at is the health of a cafe when visiting..weird as it may sound. But one girl had her hair down and one licked her finger after making a frozen drink. Honestly very fast but customer trust wise - health standards make a huge difference. read more

Consistently delish iced Americano. Flavorful, strong, priced right friendly staff. I love it here. Hanging with a book, the ambience is great - music not too loud. Black Rock is always a crowd pleaser. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Scottsdale, Arizona

This location is dedicated to their people. Mia is such a light took phenomenal care of me, helped me log into my account, and made an amazing Americano! Love setting up work here, so much gratitude read more

Black Rock Coffee Bar - Iced oat milk americano - Coffee & Tea Near Me - Scottsdale, Arizona

These days I'm no stranger to drive thru coffee places and Black Rock is probably one of my favorites in the drive thru universe. I've been wanting to try everything on their fall menu so I decided to go with their iced shaken pumpkin espresso with oatmilk. Shaken, not stirred please! This drink will definitely keep you caffeinated for any 007 spy missions you might be on. Sadly I wasn't in a souped up Aston Martin while getting my coffee though. The espresso was bold and contrasted with the creaminess of the oatmilk. I couldn't taste a lot of pumpkin flavor, just a generic sweetness. It was overall a good drink if you want more coffee flavor in your beverage but I think I prefer the more subtle pumpkin blondie over the espresso drink. Service was a bit slow using the drive thru but the cashier at the window was friendly. What's next on my Black Rock coffee adventures? Maybe the caramel pecan chiller! read more

Black Rock Coffee Bar - Iced medium shaken pumpkin espresso with oatmilk - Coffee & Tea Near Me - Scottsdale, Arizona

Really good coffee. I love the caramel blondie. They have blended drinks and teas and energy drinks as well They have specials sometimes. read more

Black Rock is fantastic coffee. It's smooth, firm with a bold and aromatic taste. There are many choices, but I was convinced to get an iced white chocolate, 1/2 sweetener oatmeal iced coffee. It was amazing, and it tastes like I was cheating and having a frappe but it was half the calories. I've been going to a BR for about two weeks straight with no end in sight. read more

Black Rock Coffee Bar - I'm already fueled! - Coffee & Tea Near Me - Scottsdale, Arizona

No joke, might be on the best chai latte's I've had in a long time! We came here while running errands just to grab a quick drink and I was SO please with what I ordered! I wasn't expecting it to be that good. It wasn't busy when we went which was nice, it was kind of an awkward time (730 am). The staff was quick and had our drinks to us so fast which was nice because we were in a bit of a rush. I live out of town but wished I lived closed to this place to get their chai latte's. Next time I'm in AZ, I would come back here. read more

Whenever I visit Arizona I always try to stop by Black Rick coffee. I think the locations are very cute, the staff are always friendly, and the coffee tastes really good. My personal favorite is the nitro cold brew. At this location, the lobby is very clean, and right now because it's the holidays, just looks very pretty and festive. Also, our orders came out pretty fast. Worth checking out! read more

Black Rock Coffee Bar - Nitro Cold Brew and an iced coffee with vanilla - Coffee & Tea Near Me - Scottsdale, Arizona

Just paid $7 for a Luke warm coffee. Pass on this place. Supposed to be a white mocha coffee but coffee flavor is non-existent.

In AZ for a little getaway and wanted to get some coffee other than Starbucks. Black Rock was great! I love the outdoor seating and staff was friendly! read more

Ok hi black rock, Can I just have please have 1 , ONE good experience here. I have never had coffee so horrible in all my life. I get that Starbucks is all sugar but what do you put in yours??? Dirt?? Cmon??!!! And that dumb tip-screen. My goodness! Next time I want the coffee first so I can taste it then I will put the tip in. Don't make people pay and put in a tip and give them a cup of watered down dirt. That's NOT FAIR. I also love your potato burrito which I'm not sure why you make breakfast burrito. Is it possible to rename it so people know what they are getting. read more

Such a cozy coffee shop. Not loud or overrun with people. I will definitely be back!!!

I usually hit this location on my way to work. I give it three stars because it seems every other time they forget the sugar-free vanilla in my iced coffee when I order it. I've always been curious about their food and one time I tried the maple cronut. Thought it was terrible... tasted like it was a couple of days old. Today I tried the coffee cake... taste was ok, but it also felt old. As I go to sip my cold brew.. no sugar-free vanilla. So here I am drinking an XL cold brew with cream. Sucks. Heads up... be sure to take a sip before leaving. I didn't taste it until I got to work. Too late then. I guess I'll stick to the 116th St & Shea location from now on. read more

A little over priced of all the coffee options, but the staff are always friendly. No complaints

Cute, clean, tons of syrup options which I appreciate. The drive through is clearly prioritized though, so you'll wait pretty long inside, and also minus one star for not using your reusable cup (they'll make it in a plastic cup and pour it in... which... makes no sense) which seems like it should be standard these days. What a waste of plastic. read more

So the wife and I decided to drive out to this location (we live in North Phoenix) and the one near us pretty good so we figured this location would be great as well. Now since this was the grand opening they were offering all drinks for just 2 bucks which is actually why we came out. This location has great outdoor seating and the ambiance of the place is really good along with free Wi-fi. However, my worry is that the actual location is pretty isolated as there looks like this whole area is being "developed" therefore it may not seem that appealing at least until more business comes down that way. I say "down that way" because on the SHEA BLVD end there is plenty to do and see however on the end right off the 101 expressway there isn't much to see right now so just keep that in mind. The coffee drinks are great, the staff is very friendly, and again I think this location has a real chance to shine once the area is better developed. Also, just an FYI, there is a Dutch Bros coming as well that will be within walking distance of this location so this establishment is definitely going to get some strong competition. Eat, Drink, and Be, Merry my Friends!!!!! read more

Brand spanking new with a great vibe and friendly staff. This location has plenty of outdoor seating and the drive thru is thoughtfully place. read more

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Always very friendly staff here! They have a great outdoor space that's covered, when the garage door is open from the inside, you'll get a great breeze with the outside. Drinks are tasty with great variety. Love when they have their weekly $2 specials! read more

Black Rock Coffee Bar - Horchata - Coffee & Tea Near Me - Scottsdale, Arizona

It seems there is little effort put into online/doordash orders, as each time i've ordered from here there is ALWAYS something missing. For example, not once has my drink come with whipped cream even though I request it every. single. time! And the special instructions box is disabled so you can't even make a comment to remind the barista! Whether an online order or not, I'd like to get what I paid for. It's not fair to shrug off details of an order just because the customer is not there in person to correct you..... read more

Great location. Not extremely busy. My two favorite would be the Mexican mocha and the matcha latte. Love the iced green tea as well. Extremely refreshing read more

Super great coffee and energy drinks. I had been going to a different coffee shop across the street, but gave BR a try and it was so much better. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Scottsdale, Arizona

Honestly I would give this 0 stars if I could. Such a horrible experience and customer service. I was on my way home and stopped at this location at about 12:30pm on 4/12. I pulled through the drive thru where the message on the speaker box prompted me to pull forward to the window. As I got to the window the girl that was helping me was pleasant the other girl behind her was making my drink. What seemed like nice conversation and interaction between all of us was not the case the second time I had pulled around because I wasn't satisfied with the drink that I got. There was no one in the line at that time so I didn't see a problem with asking them to remake it. Especially when you're paying 6$ for a latte plus I had tipped. The second time I had pulled around the girls had switched so the one that originally helped me on window was now making drinks. She was a short female early twenties, layered brown hair with bangs. She became a completely different person and was very upset when I had asked for a remake. Even offering to give her back my old drink and I had not asked for a refund. She began saying things like "well what else do you want me to put in it?" As I explained I didn't want anything additional I just wanted something different. So I had then asked if she could tell me some of the SF syrup options and some names of the drinks since I didn't have a menu directly in front of me and I don't go there often enough to know off he top of my head. Where she then proceeded to cut me off and roll her eyes at me. The whole interaction was completely uncalled. Black rock, do better. read more

Coffee was good, service not so much. I never heard the person call my name. I don't know how long it sat on the counter. It was 30 min before they closed, no one was in there. Like seriously, you could not have walked over? When it was closing time , you sure came in to remind us you were closed. read more

We love this place they have great quality coffee and their breakfast is awesome, we love their breakfast burritos and spinach croissants to name a couple, they don't load their iced lattes with ice as we've noticed with their competitor. It's not overly sugary and they have very nice service. read more

"Hi friend! Good to see you this morning. How's your day going ?" I would visit Black Rock Coffee just for the cheerful greetings at their drive up windows ! Black Rock employees are all keepers, thats for sure, so welcoming, especially during these stressful times ! I am a regular at two locations in the Scottsdale area and have ordered mostly drip coffees and one scrumptious hot Mexican Mocha . The drip coffee here is full bodied but very smooth unlike the overly expensive burnt tasting coffee from the place that shall not be named - ahem .I can also vouch for the almond croissants ... always a tasty snack to look forward to. Tip: Ask for your croissant to be warmed. They'll be happy to oblige. Can you tell that I am one of Black Rock 's biggest fans?? Try them ! You'll join the fan club too ! Highly recommended! read more

Awesome coffee! My go to is hot or iced Americano. Their fifty/fifty containers are ridiculous for keeping drinks cold. We bought one for each of us. You will not be disappointed in stopping here! read more

We tried the Carmel blondie and Caramel truffle. Both were delicious!! They needed more ice but wow, sooo good. The caramel truffle had a thick consistency, but it was expected. My girlfriend and I will definitely be coming back to try others. The most popular is the caramel blonde! Even if you're not a coffee lover, I think you'd still enjoy it! read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Scottsdale, Arizona

On the upside, the decor is fun and comfortable. However, my suggestion before you purchase a baked good, ask when it was baked. I ordered a triple berry muffin that was very dry, lacking berries and at least day old, probably two days old. The hot latte was Luke warm, so I asked for it to be warmed. To their credit, they remade it. Because we sat outside and they delivered the first order to the table, we expected it to be delivered to our table. After waiting a while, my husband walked to the counter to see if it was ready. He found the young lady talking on her cell phone with my latte next to her. It appears the management was AWOL and the staff has no training. I won't be going back and based on my experience would not recommend it. read more

Black Rock Coffee Bar - Triple berry muffin - Coffee & Tea Near Me - Scottsdale, Arizona

Zero stars! Absolutely the most horrible drive thru experience of my life! Intercom doesn't work, only one car ahead of us and it took them 15 minutes to help one car! Also not at a prime coffee hour. It was off peak and you couldn't help 2 customers in 1/2 hour! Do not come here! read more

Coffee is decent butvif you want to meet in the store AND talk to anyone the music is too loud. It is reminiscent of taking your kids clothes shopping in a mall. This should be a coffee and convo experience not a music video. read more

What I love about this place, besides the delicious coffee, is their support for the community instead of politics. With so much attention going to special interests these days, it's refreshing to support a business that simply promotes good coffee, good service, and good will to all! read more

It was my first time going and the food was so good and the people were so friendly I love the coffees if you like sweet drinks then I would definitely recommend coming here I will definitely go back read more