I've come to know this as my only local record shop. I…read moresuppose, I looked the other way with their judgement because its a dying thing locally, but that was "whatever" because they are local, had a decent selection, okay price on used items, and would help and find things they didn't have in store; but the last time I came they seemed annoyed at my album choice, used items had considerably increased and I was deemed unworthy for not knowing their promo day . When I went to pick up a order I was bothering them, trying to give them money, and they went against their written policy about loyaltly cards, treating me as though I couldn't read and my money wasn't hard earned. Seems to I need to travel further for my albums or just buy online...

I preordered an exclusive copy of a vinyl record for my son for Christmas in September. The album…read morewas delivered in September. I didn't tear the plastic off of the album as it was a Christmas present. Imagine my son's and my disappointment when he opened the plastic and we discovered we didn't get what I ordered. The album was the correct album but the album was not the exclusive color I ordered. The company is refusing to give a full refund because they have a thirty day policy on returns. It's was pretty apparent to me, based on emails between my son and the company, the company doesn't care about great customer service or the fact that this was their mistake.

What a find! You take an amazing selection and pair it with a friendly and knowledgeable staff…read morethat is filled with passion for not just music but the art and hardware that goes with it and you have The Vinyl Groove Records shop in Cleveland. Good stuff!! Go there!

do not visit this terrible little store. when i told a fellow customer, accurately, that a Frank…read moreOcean record was an "unofficial pressing," the clerk snapped at me after they left, "why say anything?!". he berated me until i put the armload of records i had planned to buy on the counter and walked out. all of this while a springsteen greatest hits comp blared over tinny speakers. on the shelves, there were a few values, because he doesn't know what he has in genres that aren't rock. but i am devoted to going to record stores, and i actually think this was the single worst experience i have ever had, number one.

So if I was all about records, this would be the spot for me. Blackbird was opened recently as a…read moresort of natural extension of the Operation: Fandom store just next door. For them it was a no-brainer when the original Lucky Records was going out of business. Over there it's nerdy stuff and toys, here you can channel that Clockwork Orange vibe I suppose. The store sign has a cool retro feel to it. The window is filled with random cardboard cutouts and pillows. Maybe as they gain their footing there will be more rhyme and reason to the window display. When I went inside, I immediately took notice of a few Walkman portable cassette players in a display case. Gave me kind of a smile and a moment to think "Wow, what a time to be alive!" I'm not that old and I did use one of those as a kid. They're not QUITE collector's items yet I don't think... That aside, there is also a blackboard just inside the door with release dates and albums listed. It includes artists both from the past and present. Wall to wall is lined with vinyl below eye-level and paintings and pictures at eye level. There are even 7 inch vinyls and a $1 bargain rack that you could peruse for hours. There's a sizeable shelf-load of CDs in the back, a cool leather sofa and branded memorabilia including mugs and shirts a-la-Blackbird. There were at least five other people browsing the selection intently when I cruised through. It not really being my thing, I was in and out quickly. However, I can still highly recommend the place if you're looking for a record in town or just looking to burn some time in a place that fits your fancy.

THIS. PLACE. IS. AMAZING. You can easily spend an hour or two just looking around what is basically…read morean 80's museum. I played the original Super Mario Bros. while lounging on a bean bag chair. Then I played the original Adventure on a freakin' Atari! So much to do, so much to look at it, so much I must not touch! Oh, and the wife got a board game or whatever.

How am I just finding out about this place now??? Really great retro stuff that's just too much to…read morelist. Very very reasonably priced w everything. It's an actual house they converted into a store. So many rooms themed. Retro video games. Retro dvd and vhs tapes. They have a big sports themed room w tons of old school Browns and Indians items. This place is definitely worth the trip to Akron. Staff was very nice and answered questions. I want that Chief Wahoo neon but sadly it's not working

I have shopped here a few times in the past and always spent a lot of money. The first thing she…read moresaid to me when I walked in was she was in a bad mood. Right off the bat. I looked around for about 10 minutes. And asked about a Beatles Box set and she freaked out on me. I've never been treated this way as a customer. I'll spend my money elsewhere.

Awesome record store got two signed Motörhead vinyl! Great owner and awesome business thank you.read more

i love this place. i love charles. i love the selection. i've gotten odd, super rare stuff here…read morethat i would never find anywhere else. things from africa from the 70s, private press weirdness from all over... the selection of more mainstream records is solid, especially in new inventory. but for me, it's about the consistently interesting, well-priced used stuff (though it's chaotic and catch-as-catch-can). highest recommendation. go go go.

Such an amazing experience here! I was searching for a pretty hard-to-find record for my…read moreboyfriend's birthday, and when I called, they not only confirmed they had it -- they actually held the record for me until I could come pick it up. That meant so much and seriously took the stress out of trying to track it down. When I came in, the staff was incredibly friendly and helpful. You can tell they genuinely care about music and about making sure customers leave happy. They made the whole experience feel personal instead of just another transaction. If you're looking for something specific (especially a harder-to-find record), this is the place to go. I'm so grateful they held it for me and helped make his birthday special. I'll definitely be back!

This place is amazing! Just watch your step on the stairs up, the buildings are old and very steep…read more I loved my visit, wide variety, excellent artists, very knowledgeable, will definitely will be back!

The best record store in ohio! You name it they have it at a great price. Huge selection of vinyl,…read moremagazines, cassettes, DVDs, books and even 8-tracks! My personal favorites are the huge noise, jazz and punk sections. This is THE spot for music!

Hands down the greatest record store I've ever been to. The owners are so nice and helpful and you…read morecan tell they put a lot of time and effort into making the store the best possible, Their selection is heavily curated with every selection you think of. They have all types of media music and for a great price too. They also do something I've never seen a record store do before that really makes them stand out compared to other stores. THEY CLEAN AND CHECK ALL THEIR USED RECORDS. You can tell the owners truly care about not only their records but their customers and music as a whole. I will definitely be returning in the near future.

RECOMMENDED I just…read morewent in the other day for the first time and I was blown away! Their selection is amazing and it is soooo specifically divided up into genre it's fantastic. The owner is extremely knowledgeable and can make recommendations that are spot. On. They are both very nice and extremely helpful, they are by no means music snobs who make you feel like an idiot lol! Make sure to check out the jazz room!!