Closed early. The guy came outside to put up his sign 10 minutes before 6 and told me they were…read moreclosing. He didn't ask me if he could help me find anything; he just said, "We're closing." Don't shop local, apparently.

Super cool and well curated record store with a nice mix of new and vintage vinyl. Definitely…read morestrong in the alternative and independent music of the 80s and 90s and more. Friendly knowledgeable owner will definitely help you find something good. A must visit CLE vinyl destination. Easy parking behind the adjacent capital theatre.

i love this place. i love charles. i love the selection. i've gotten odd, super rare stuff here…read morethat i would never find anywhere else. things from africa from the 70s, private press weirdness from all over... the selection of more mainstream records is solid, especially in new inventory. but for me, it's about the consistently interesting, well-priced used stuff (though it's chaotic and catch-as-catch-can). highest recommendation. go go go.

Such an amazing experience here! I was searching for a pretty hard-to-find record for my…read moreboyfriend's birthday, and when I called, they not only confirmed they had it -- they actually held the record for me until I could come pick it up. That meant so much and seriously took the stress out of trying to track it down. When I came in, the staff was incredibly friendly and helpful. You can tell they genuinely care about music and about making sure customers leave happy. They made the whole experience feel personal instead of just another transaction. If you're looking for something specific (especially a harder-to-find record), this is the place to go. I'm so grateful they held it for me and helped make his birthday special. I'll definitely be back!

what a great shop. a classic record store. the selection is deep, the prices are fair, and if…read moreyou're into digging, there's chaos to dig through too. the clerks are ... usually helpful. i mean, like i said, old school record store. if you're looking for values on old rock records, this place RULES. but they've got plenty of other things too. i go to a ton of record stores, and this one is too shelf for me.

The staff members are the worst. They made an offer of .50 cents TRADE per item on my cds. Most of…read morethe staff probably makes $13 an hr, and are not even worth that. Not sure how this place stays in business. I will sell my stuff online and buy online. DON'T WASTE YOUR TIME HERE.

My son and I love vinyl. I'm a '70s kid from high school and college, so I know a lot of music…read more We've been to several record shops. This one has to be our favorite. The guy at the counter was super friendly, and just reeked Cool. He loves the rescue cat that roams the stores. He even has a coin box and poster explaining a cat rescue group. I like that compassion. The shop is cool with album covers on the floor. That is an art piece in itself. Today is my birthday, and my son is buying. First on the list is Jefferson Starship's Red Octopus. Other shops have told us the album is hard to find, sells fast, expensive. We found it!!!! The price was very good!!! I'm ecstatic! Also got The Doors, Three Dog Night, and Gordon Lightfoot. I've heard about Robin Trower, so I got one of his albums. They have a listening turntable with headphones that I used. There is a group of nostalgic records that were goofy and fun. A small stage is for anyone to perform. Inquire at the store.

These guys are incredibly nice and accommodating. I called to ask about selling some records and…read moreNoah answered. He was friendly, courteous and patient as I mentioned what I had to sell. Also, honest. The day I arrived I could not remember exactly where the store was, so I called again. Noah was very kind again and narrowed it down. Upon entry Noah was very friendly and helpful. He smiled and we laughed at some of the goofiness I entered the store with. I think I had two LP boxes, and Noah came to aid. Pete the owner came out at some point and amidst all the small talk, you could tell these folks are what small independent places need. They went through my stuff and we'd have some small chats todo about nothing really. I can babble when I sense friendliness. Save in point if you're reading the review. You could see the regulars that come by, other folks... and just a genuine cool place with a cool owner and co-worker. They could teach a graduate school class on customer service. We need that lately it seems! On a scale of 1-5 they should get a 10 for just being human and humane. As I was leaving Pete and I had a very cool, relatively personal conversation which was very endearing. So if you're on the east side of CLE or early for a show at the Beachland on a Friday, Saturday or Sunday... check em out!

This is one of those record stores that is worth traveling for. We were in Cleveland to visit the…read moreRock Hall, and looked up a "Best Records in the US" list on Mental Floss. The records are fairly priced, especially for their condition, and their collection smacks of good taste, with an especially interesting soul section. This is a record store that someone who own 2K records will still find something they haven't seen before.

What a cool vintage record shop…read more I stopped in here with nothing special in mind other than to browse on a rainy day. The store is well organized and I was excited to see they had a local section and some more niche categories. There's a LOT of inventory, like, a lot. If you're a seasoned collector looking for older gems, you're going to have a field day here. In the back, they had some kitschy old school records that had me laughing out loud (aka, How To Strip For Your Husband, Mommy Where Do Babies Come From, etc.) The space itself has a live record playing spinning tunes, and in the back corner, they rent(?) a room to The Buckland Gallery of Witchcraft and Magick. Yes, you read that correctly. I freaking love that. I don't actually know who runs it (no one greeted me, and I couldn't tell who worked there), so don't be discouraged if you walk in and feel out of place. I always think its nice connect with staff, but I really don't care either way, though some people might! A Separate Reality is absolutely worth a stop into. If you have a record aficionado in your life, a gift card would be a top-notch win of a present. They take a lot of pride in their collection here.

Best exchange location. Staff so ready to help and are very friendly. Great selection of records…read more Place is kept clean and neat. Really enjoyed shopping there.

Not just this location but every "exchange" I've been to has been very overpriced, I will not be…read moreback.

If you're looking for anything resembling popular music, don't come here. You will be disappointed…read more If you're looking, however, for dance, electronic, or experimental music, this is the right place. The owner is, shall we say, a bit prickly. He sized me up the second I walked in. Because I've been going to record stores for years and have encountered music snobs more than once, this amused me more than anything. Once I pulled out a DJ Stingray (legendary techno DJ from Detroit) album, he knew I wasn't a noob. He got further confirmation when I asked about some Fennesz (amazing Austrian experimental guitarist) albums. Once you get him going about music, he warms up. Bent Crayon has very hard-to-find titles like Drexciya (iconic sci-fi techno duo from Detroit) reissues, the latest from Perlon (dance music label in Berlin), the Japanese composer Ryuichi Sakamoto, or other left-field music. Bent Crayon is mostly vinyl but also has a solid selection of CDs. Fair warning: The corner shelves of experimental music are alphabetized but the rest of the store follows a mysterious organizational logic. In other words, you have to dig, not scan. I bought reissues of Stingray's Aqua Team 2, Drexciya's Harnessed the Storm, and Cluster's Zuckerzeit (Cluster was an electronic music duo from Germany who worked a bunch with Brian Eno). Bent Crayon is not for everyone, but it's still pretty rad.

It's a bit different but not my cup of tea so that's why 3 stars :) if you like dance beat music…read morefrom all of the world this is your place :) It's wayyyy in the back right corner of the art warehouse ... it's great to check out the building tho I just love art and it's a great collective to come and check out tho :)

Everything. They are very knowledgeable on audiofile equipment and pleasant to deal with.read more

I took a long-dead amp and pre-amp to Sam's to see if they could bring them back to life. The…read morepre-amp came back to life like a champ, the amp didn't. They had my gear for about 2 weeks, called and let me know the situation. I appreciated the honesty about the amp - that the labor and parts would be worth more than the amp. The pre-amp was an inexpensive fix, and it's been working great. Lots of eye candy in the store. Very dangerous.