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    Picnic

    Picnic

    4.2
    (12 reviews)

    Picnic is a destination shop in Laguna Beach! Every item is just perfect, from beautiful…read morestationary, wrapping papers, linen table cloths, whimsical wool felted creatures, novelty soaps, specialty jewelry and beautiful juics glasses, to Maileg accoutrements, children's puzzles, art goodies, and more! I make a trip every few weeks just to take a peek at what's new (that I must have), and stopping in for something adorable if I happen to go into town is a given! Picnic is a 10 out of 10!

    Absolutely terrible customer service--completely unprofessional!!!…read more My husband and I were both "victims" in this situation, as we did not feel welcomed at all in the store. For comfort, my husband decided to stand outside while I proceeded to look around the store. When I walked into the store, the manager and an associate were just standing there, completely engrossed in a personal conversation. There was absolutely no greeting, no eye contact, and zero effort made to welcome customers into the space. It felt as though the staff couldn't care less that people were walking through the door, treating their own personal chatter as the priority. To make matters worse, when I proactively tried to be polite and asked them, "How are you?", I was met with an incredibly pretentious, cold, and ignorant attitude. Instead of a standard, courteous professional response, they made me feel like an interruption to their personal conversation. This wasn't just isolated to me, either. I watched as they treated other customers who walked into the store the exact same way-ignoring them, refusing to welcome them, and continuing their personal conversation right in front of everyone. For a manager to actively participate in this behavior alongside a casual associate sets an incredibly poor standard for the entire store. The atmosphere here is deeply unwelcoming and elitist. I will not be spending my money at a business that treats basic courtesy with such arrogance. Management needs to seriously retrain this team on fundamental customer service. To top it all off, when I finally walked out, they completely ignored me again-no "thank you," no acknowledgment, nothing. Just completely dismissive from start to finish. Do NOT SHOP HERE!!!

    Paper Annex

    Paper Annex

    4.0
    (58 reviews)

    A Mistake I Will NEVER Make Again…read more This morning after dropping off my kids at school, I hopped online to see if there was any JellyCat Authorized Retailers in the area as both my girls expressed wanting a certain one for Valentines Day. Luckily, there was one close and it was currently open. I walked in to Paper Annex, there was one gentleman at the counter, I saw where the JellyCats were located, they didn't have any Valentines Day ones out so I asked, (Who I believe is the owner Scott) "Do you have any of the Valentines Day JellyCats available?" He replied "Oh, yes we have them, we have had for some time but, we are not putting them out yet though" I thought to myself (seems odd to not put them out to SELL THEM) but whatever. So I asked. "When are you putting them out" In comes from the back and older blonde lady, who I am assuming is his wife Colleen & she says, "we are not putting them out til the 15th" I Replied, "Oh Weird, I thought it was the 13th as I had seen at some others shops that are not in the area posting about them" She replied, super snotty and said, "well, we are not putting them out til the 15th, people come in and buy them all up and re sell them" (she acted as if she thought I was trying to do that, based on the fact maybe, I'm a husky dude with tattoos and doesn't look like a Jelly Cat collector) "I Replied I thought online that they were out now" She told me "Well, we are putting them out on the 15th" I said ok Left this store and will NEVER return. I am not reseller I am a single, widowed dad of two girls that was trying to get a jump on getting their valentines day gifts early. I hope she's (Colleen) is ok with her wrong and semi discriminatory assumption of me along with her POOR CUSTOMER SERVICE! All good Scott & Collen, I tried to support your small business. You wanted to be rude and unkind. I hopped online to JellyCats website Got what I needed Shipping was free & I NEVER have to come back into your business. Cheers!

    Cute place for gifts but definitely don't rent a box and have your mail come here! Soooo many…read moreissues receiving mail since new owners took over. Multiple conversations to try to get them to take mail delivery seriously and not make soooo many mistakes... but it just goes in 1 ear and out the other. No care or concern, no apologies just excuses followed by more mistakes. Really disappointing to know some people can be so horrible and treat long standing customers so rudely!

    Wildflower

    Wildflower

    4.8
    (206 reviews)
    $$

    Wildflower is one of the cutest flower shops not only in San Clemente, but quite possibly ever!…read moreFirst thing you'll notice is a beautiful sitting area out front, as well as a mural on the window. It has a cool and inviting feeling. Once inside, you'll see it's not just a flower shop, it's a place for creativity to come alive! There is so much inspo and the buyer is killing it. The aesthetic is clean, feminine and upscale. They sell everything from tea, chocolates, cards, stuffed animals, journals, jewelry, art and so so much more. And, on top of the beauty of the store, I love that you can see the employees busy at work making their arrangements...which are always stunning. There is some true talent here! I highly recommend Wildflower!! Cutest shop ever!

    This is my second time ordering from Wildflower, and overall I've had a good experience with them…read more The flowers themselves are always beautiful. I ordered a Designer's Choice arrangement again, and the quality and design were really nice. They do a great job putting together something that feels thoughtful and well-styled. There was a small hiccup with delivery this time. The driver left the arrangement outside of our gate instead of walking it down the alley to our front door, so I didn't initially know where the flowers were. I had to call the shop, and they sent someone back out. The flowers sat outside for a bit, which was stressful, but they handled it once I called. The only real feedback I have is around value. Compared to the first arrangement I ordered a couple months ago (for my wife's birthday), this one felt noticeably smaller. It may have been because it was right before Valentine's Day -- I understand that prices and availability can shift during holidays -- but for close to $200 including delivery and tip, I did expect a little more volume. That said, I will still be coming back. On a previous order, there were quality issues and they completely corrected it by sending a new arrangement, which I genuinely appreciated. They've earned my trust as a company that stands behind their work. Beautiful flowers, solid customer service -- I just hope future arrangements feel a little more substantial for the price.

    Blackline - stationery - Updated June 2026

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