My husband and I are new to the world of vacation rental ownership. We were fortunate to have…read morefound Janiece. Janiece is organized and detail oriented. She really takes the burden off the owner's shoulders. From shopping for home essentials, optimizing the searchability of our online listing, checking in/checking out guests, scheduling cleaning/maintenenance/yard services, dealing with guest problems during their stay, etc we take care of what we want to do and leave the rest to Janiece. Thank you BnB Sitter.

We've used BNB Sitter both to help us get our place looking nicer and to manage rentals, and we're…read morereally happy with the results. Rental days are up, reviews are up, and its less stress for me... thanks BNB Sitter!

Ashley with House Candy far exceeded my expectations when I reached out to her for design help. Not…read moreonly was she very quick getting back to me, she was able to help me work through the best paint colors for my house without even being there. I sent her pictures and told her my vision. She sent me paint samples that arrived next day and I had my colors picked out two days later. If it weren't for her and her expertise I'd still be going down the Pinterest rabbit hole! I can't recommend House Candy Home enough!

Ashley is honestly nothing short of a design genius. I discovered her after she staged a house…read moreacross the street that went from old 1950's rundown carpet and furniture to glittering, gorgeous 2022 "coastal." My house was never right - the layout isn't the greatest and I couldn't figure out what I was doing wrong with design. Ashley came in and identified the issues. She spent time analyzing each room and sent me a summary after we met. She's so good that she will move accessories around herself to get them right - right on the spot instead of leaving it to you to figure out. She literally helped me move heavy furniture because she cares about the end result. I am thrilled with how the house is shaping up now. My house is transformed from slightly off and maybe a little cluttered to stylish now. I was never a fan of the house before but now I think it looks great. I can't thank Ashley enough and HIGHLY recommend her. She is a genius! (And she's also a sweet, kind person.

BEWARE!!!! DO NOT rent via AIRBNB OR VRBO!!! Unfortunately I…read morecannot recommend this property management company. While the property we rented thought Airbnb was nice, the host accused us of bringing a dog because of a "dog like smell" at the entry, but proceeded to tell us that they don't have evidence of this dog on any of the cameras around the property. They told us they will be charging multiple cleaning fees though. I am dumbfounded at this type of behavior. We washed the sand off our feet every time we entered to keep the place clean. We have always been respectful guests at every place we have stayed with my family. I would steer clear of this place unless you want to deal with unfounded accusations after you leave the property. Airbnb ended up denying their ridiculous request, but I guarantee they get away with this all the time!

If you are looking for a long term rental from this company, certainly look somewhere else…read more My roommates and myself applied to a property shortly after going to view it and we waited. The waiting then went on to take about two weeks until we were finally over the wait and decided to call. When asking about my application, I was told that the property manager was out and I could leave a voice mail. Both myself and a roommate did and guess what, no response (we did so multiple times). I had even called once and was not yet paired with the property manager, but someone else who was very hostile and passive aggressive after I had just asked a couple simple questions. The only way I was able to get ahold of the property manager was via email. Around like week 3 of waiting for a response I got tired and just sent an email asking for a simple timeline or any updates. The response was that they would have a decision by late that week or early that next week. Safe to say I got no further updates until 2 weeks after when I had inquired once more to just be told that a decision was made that same morning. All this to say, apply to them if you want to sit around for weeks on end (after paying a non-refundable $50 fee to apply) and to only be able to contact them via email and have none of your unsuccessful calls and voicemails responded to!

I have been renting a property now for almost 15 years and have had consistent good experiences…read morewith this company. Thank you Datta and your team at Main Street!

AVOID!!!!!! Carol is the absolute worst person. Rude. Short. Abrupt. Condescending. Lacking people…read moreskills. Either she can't be kind or she won't be kind. Not sure which is worse. Don't even get me started on the living situations! I don't understand how they can charge what they do for what their tenants get. Worn down, dirty, borderline derelict units. Where is our rent money going!? Surely it's not being used to improve the residents homes! Doesn't even seem to be used on maintenance issues as work orders are not fulfilled in a timely manner! I cannot stress this enough, AVOID THIS PLACE!!!!

If you are looking for an agent who truly *cares* about you, choose Paul. My daughter lost…read moreeverything in the CZU Complex fires in August 2020 and along with everyone else, was seeking a new place to live. Paul located the perfect spot and and went the extra mile to negotiate just the right deal. He even offered to assist by donating and delivering furniture and other items to help her recover from the total loss. I have also worked with Paul in his capacity as a real estate agent and can honestly say he's top notch. If you want honesty, integrity and transparency - look no further.

Since we've been looking at properties in the Santa Cruz mountains, Paul has been a godsend. He's a…read morehappy, friendly, knowledgeable guy, and a great real-estate agent to boot. He's the definition of local. He's full of great advice and delivers it with a smile. He's gone above and beyond the call of duty, including showing us properties in the rain. We refer Paul to our friends and family. He comes with our highest recommendation. Thanks Paul!

Deborah Wood was referred to us by another RE/MAX realtor friend of ours…read more From our first meeting we were impressed with her professionalism and her optimism about selling our Scotts Valley CA home. Our goal was to sell our CA home by enough of a margin to afford a larger home outside of California. We first met with Deborah in November, 2020; placed our home on the market February 1, 2021; and ultimately sold our house in mid- to late-February, 2021. In getting the house ready for sale, Deborah prepared us for real-world potential problems and helped us meet various timelines. When a last-minute heavy rainstorm caused a roof leak, Deborah was not fazed and we were still able to go to market on February 1, 2021. While our Scotts Valley home did not sell at or above the asking price, Deborah was still able to negotiate terms with the buyer such that we reached our goal of selling our CA home by enough of a margin to buy outright a larger home outside California. Deborah was at all times professional and responsive to our many calls/emails. If she was going to be unavailable at any time, she provided us with plenty of advance notice. We recommend Deborah Wood as a realtor for anyone considering selling their home.

Deborah is an honest, caring, & professional realtor that has great ethics and is an overall great…read moreperson to work with. I purchased a home she listed and she helped navigate through some very delicate situations with great care for all parties involved. It was an absolute pleasure working with her and am looking forward to working with her in the future!

We just stayed with Bailey Vacation rentals in Rio Del Mar. Their simply the best. Lisa in the…read moreoffice really took care of us. The place was clean and ready. Great location. They have great recommendations on places to eat just really great service.

This has been the worst experience I've had moving into a house in Santa Cruz in my 24 years of…read moreliving in this town. Beware of this company, they do not take care of their tenants, or do their job, which in it's most basic form would be to make sure the house is ready to be moved into on the agreed upon move-in date. I feel like I've been fighting with property management since the day I moved in a month ago, and it will probably take another month of back and forth ridiculous communication before I get all the things I paid $11k for to be done before the agreed upon move-in date. Here is a list of things I've dealt with, I am leaving them here so that others know what to look out for. The entire house was filthy on move in day, had not been professional cleaned for a move-in. It still has not, over a month later, partially due to them not getting communication right with the cleaners they finally sent, partially due to me being busy and out of town and not having the time to deal with it. They did illegally send cleaners into my home without my permission while I was on a trip, and still not clean. The landlord had agreed to moved out a bunch of his old furniture to make space for my stuff, and half of what was agreed upon to get moved was still in the house on Nov 1st. I moved it to the deck, for him to come and get, then told property management to get a tarp to cover it, so it would not get rained on. They never took care of the tarp, so it did rain on the furniture, one night I had to dragged mattresses into the house by myself. I went out and bought a trap the next day and they are now refusing to reimburse me for the tarp. The house was advertised with a hot tub, and it is broken, come to find out it has not been turned on for 2 years, which PM did not know, but the landlord did know. They put in the lease, that if the hot tub breaks down while I'm here they would not replace, but that was based on the fact that it worked to begin with. Then they said they would take $50 off the rent for each month the hot tub is not working, and when it came time to deduct that from rent they said "that is only if we can't get the hot tub working at all." (They are currently trying to get it working - so fingers crossed the can deliver on something they promised up front). The hot tub cover that was left behind, and the condition was disgusting, they said it was ready to use, though it is covered in black mold, slugs, and water is soooo dirty. There has been a dead rat under the house with rat droppings for this entire first month, and the landlord has stuffed old boogie boards on top of it twice, despite my request to take away the boards, which are mostly garbage. They left several large pieces of furniture for me to "deal with" after saying the landlord would be happy to take anything away I did not want to keep. cupboard drawers broken, closet floors need a carpenter to fix random floor boards, shower drain clogged. I am not going to get detailed about everything that has been out of integrity, but I'll close by saying, if you do rent a house from this PM be sure to go there a few days before your move in date and make sure you are getting your moneys worth and that the place is actually ready to move into. I like the house and the location, and I'm a really easy going person and fantastic tenant - worked with Portola PM for 13 years, no issues - so it's really been unfortunate to have this completely unnecessary experience, because it's tainted my view of the house, and left me questioning keeping it. My hope is that I can get everything worked out in my second month here and stay. And hopefully get to a place where I can stop communicating with PM about the house, they have been frustrating and terrible communicators. We shall see.....

I've rented with Beachnest several times. Their staff has always been super helpful and responsive…read more A special shout out to Briana! I'd suffered some very painful losses in the last year and feel so very grateful to have had a restful stay in a charming home. Many thanks, Beachnest!

I stayed in the most beautiful, quaint little beach cottage with my family for a special, much…read moreneeded get away. This property was better than we imagined; roomy, cozy and had everything we needed for a relaxing weekend. Walking distance from the beach we enjoyed sunrises and sunsets, there was a great yard for bbqs, stargazing, and jacuzzi time. I will definitely be back soon. Thank you John and Liz for being amazing hosts!

Gina is a gem. We needed furniture for a small project and she was easy to contact and available…read morefor questions. She went over the space with us and gave a very good price for the project. We weren't able to use her services due to a leasing manager issue but will definitely contact her in the future with any needs.

I highly recommend Gina for her above and beyond service for furnishing my rental. I had…read moreinterviewed a few companies for this job and found Gina to be most responsive. I contacted her on a Monday and she was done with furnishing the rental by the end of the week! Not only did she provide furniture for the entire place, she also took care of art pieces, accent pieces, and even towels and hand soaps for the bathroom. I found her price very reasonable compared to some other companies and while some were charging an extra cost for the design, her design cost was included.