My apologies for posting late. My name is Loretta and on June 16, 2026, obce again I took my SUV to Blacks Tire & Auto Service due to the honest diagnostic from their mechanic Matthew, who also provided service to my SUV prior. I always get my car checked out before I got out of town which was last week with the family. Matthew had highly recommended that it would be best for safety purposes to get my front brakes and front tie rods (dripping grease which he showed me and took a picture of if) done before going out of town. I requested Matthew and once again, he did not disappoint me and the total.for both services were under six hundred dollars and he also informed me he topped off my wimdow washing fluid as well!! I felt realllyyy good knowing that my family and I, especially our grandsons were riding in safe vehicle out-of-town!! It really put my husband and my mind at ease!! Again, thanks BTS for always delivering quality work on my vehicles and thanks so much Matthew for ypur honesty and superb work on my SUV!! I'll be calling very soon, it's time for my oil change lol!! read more

The gentleman that helped me at Blacks Tire Service was amazing! The customer service and the ability to remember me my name after my vehicle was serviced, showed that he cares about his customers! I will always return to this Blacks Tire Service when my vehicle needs to be serviced! The quality of work was top of the line! Thank you guys for doing an amazing job servicing my vehicle! read more

Great entry courtesy. Oil change and tire rotation was due and without an appointment the expected time was very reasonable. All fluids and concerns also addressed. Just a slight issue on waiting room maintenance read more

Always a pleasant experience At Blacks Tire in. Burlington. Mark is awesome to work with.

Always quality service with a friendly team of staff. Been taking my car here for years for tires and oil changes. Began when they were Burlington tire service. I find them to be honest with their pricing and quality of work. No add-on's or up charges. Good down home folks. read more

Reliable. Good price. Friendly and helpful. I trust them to help my college age kids get the service they need

Blacks Tire Service of Burlington NC did a great job today replacing my front brake pads and rotors plus servicing the back drum brakes. They also completed the routine maintenance of the vehicle. Several weeks ago, Blacks Tire Service replaced my alternator and serpentine belt and also did wonderful work on that. I highly recommend this company-- bravo to Eric and his crew! read more

I came in for smoke under my hood, check transmmission and change left turn signal bulb. when I spoke with a woman there who told me the transmission was sealed, so they could not take a look, but I should have it looked at because it felt sluggish. She then went on to tell me I had to much oil and they drained almost a quart and that's what was causing the smoke. The bulb was replaced. I picked up after hours and the receipt said I had a valve cover leaking. My husba called today and spoke with a gentleman who told him I had 2 valve covers leaking. I am taking it back Sunday night to replace the valve overs. I would not be talking it back if I knew of another auto repair service I could trust. my famiy has been using Blacks Tire for over 20 years and this is the first time they have let me down. read more

Our family has been a long time customer. Bill Anders started this business as Burlington Tire and established a reputation for honesty and good service. He never would allow any work to be done that didn't need to be done. Eric Harrell, who manages the business now after Bill's retirement and sale of the company to Black Tire holds the same values of honesty and integrity. Their work is good and they are efficient and quick. read more

My experience with the Burlington NC location was great! From a customer view the team works well and together! I know the guys in the back have it rough in this heat, but they keep right on working! Mr. Harrell is always professional and is customer oriented. I appreciate their courtesy and professionalism. read more

Great customer service and my daughter car runs so smooth. I had to have her car towed from Greensboro because she goes to NCA&T her car was ready Monday by 1pm. They always do a great job job read more

Hi, just want you give special thanks to the team at Black's Tire. Came in yesterday will a problem tire on a rental car. I needed to get to Raleigh to return the car and make my flight home. They were extremely courteous and handled my issue swiftly. Many thanks again to these folks. Excellence job! read more

Blacks Tire Service is a great place for you to bring your vehicle when you have service needed. I went there to have my oil changed They were prompt and timely with the serviced needed. I dropped my vehicle off on a Friday afternoon and the called me at 9:30 on Saturday morning saying it was complete. Great price and service. I would go back again when I need an oil change. read more

Service was very good. They got the job done when they said they would. all very friendly. I have been dealing with them for over 40 years.

They always do good work for me and good prices for the work. I would definitely recommend them.

Always take my cars their love how customer service is treated, always nice and helpful never have a problem.

Blacks Tire Service was able to look at my car and give me an assessment within a few hours. they were very professional, friendly and helpful. they also saved me a lot of money. read more

Do not go. They said they fixed my brakes and the next morning I had no brakes. Very dangerous. Very insincere and virtually no apology for the misdiagnosis. read more

This review will be a bit different. It has nothing to do with repair. That I cannot review. Yet I can speak about the people and their spirit. Imagine if you will being in a new area, only a day or so, getting lost to the point of having no idea where you are because you forgot your phone and therefore your navigation aid. You're back in the digital Stone Age. That was me one morning a few months back. I stopped in for directions knowing my destination but knowing not how to get there. I gave the service writer the address and promptly a printed map appeared. I went back to my car and tried to decipher my directions. Unfortunately due to my lack of short distance vision and knowledge of the area that didn't go very well. A few minutes later said service writer knocked on my car window and asked if I needed help. Would you like for someone to drive you home? Really? Yes, just wait a minute or so. What said service writer arranged is that a mechanic would drive my car to drive me home and send yet another to follow us to drive their mechanic back to the shop. I was amazed! Customer service truly above and beyond! Hell, I'm not even a customer! I have NEVER done ANY business with them! That is who these people are and hopefully it is with this spirit that their work, business, and service is conducted. I am grateful for that spirit one morning a few months back. They deserve this review. read more

Had a flat tire traveling and they got me in right away. Very helpful and friendly. I felt very comfortable waiting and they explained all my options. read more

I needed my car tires rotated, I was in the office on Church St., Burlington, NC, at 08:00, direct , friendly management greeted me , took my car immediately to the garage and rotated the tires, and inspected the brakes and I was out in an hour. This was a very professional transaction and I was very pleased. I will be back as a regular customer and recommend it to friends. read more