Our motor home had issues with a new starter. That someone else installed. Whe we arrived in Carmi…read moreour MH would not start. Terry came out and identified that one connection was loose and a nut was missing. He finger tightened the loose connection and the MH started. When we were ready to leave I tightened the loose connection and no start. Gary came out to look at it and said he would send out a mechanic in the morning, Terry came out and tighten the connection so we could start and drive to the shop. When we arrived Terry helped us park and fixed the problem and an additional small item. These folks are professionals and while they don't offer mobile services the aided us. If you are in the area and need help go here!

Thru AAA, their tow service picked up up last night broken down on interstate traveling out of…read morestate and towed our sports/performance car 55 miles to a shop. Very personable drive and knew exactly what he was doing, on a scale of 1-10 for experience, he is a 10++! I you need tow services, this is the go to place. Thank you for taking such good care of us

My car was sitting in my driveway & my battery was dead. I called several auto shops to see, if I…read morebought a battery, would they send someone out to install it & remove the old battery. I was willing to pay an additional fee. No luck, till I called Advanced Auto Parts. They gave me the name & # of this company, River City Roadside Assistance. The owner, Jon, picked up a battery, came out to my house, checked the old battery (to be sure it was dead), removed the old battery, installed the new battery, & started the car. He also checked the alternator at my request, no problem. Very personable! I called him at 7:46am & all was done by 11:30am. I love this service!! Kathy (a happy customer!)

Grossly overcharging, combative when challenged…read more Worse yet, repair I had done was never done properly and we failed inspection for the same issue shortly after . No refund, no help. I was told to pound sand from the owner.

After another shop left my 2019 Freightliner Cascadia with loose bolts and an antifreeze leak, I…read morebrought it to Caudill's Diesel Service -- and they fixed it fast and the right way. They quickly found the problem, had my truck repaired within an hour, and now it's running like a charm. Professional, efficient, and honest service. Highly recommend, especially for owner-operators who can't afford

They refurbished a Chevy vortex cylinder head for me. Gave an exact quote, completed in a timely…read moremanner. The quality of work was excellent. Recommend them to all

Very helpful and professional! They responded very quickly with roadside assistance! I would…read moredefinitely recommend them!

Ripped me off charged me for something they said they weren't goin to. And very rude about itread more

The plastic front bumper on my car was falling off because the screws had dislodged after scraping…read moretoo many curbs. The screw holes had completely ripped out. I walked in an hour before close on Friday and they said it would be no problem to lift the car up and add some new screws. They gave me a call to say it was ready about 45 minutes later. Looks great! Very friendly service too.

The worst experience of auto body repair ever. Poor customer service. Did not return calls to us as…read morecustomers or our insurance. Jan Williams need a few years in a customer service class setting as her customer service skills is absolutely the worst I've ever dealt with my entire life. Cliff's is not much better. Do not take your car there if you have body and mechanical needs because they do not have the skills for both. They do get one star for body work but it only took them 4 months to get my car repaired after hitting a deer. When I finally got my car back the dash lights lit up like a Christmas tree. They failed to fix the hood latch which would caused my anti-theft and car safety features to be disabled. I you tubed the fix and took it back to them to repair. Then the emissions light came on and Cliff kept it all weekend just to reset the light and send it back. He finally said "I'm, not a mechanic!", ok fine but did it have to take 4 months for you to tell us?? Our insurance agent was able to get us in to a Honda service center and complete the fix on our car. Had they been honest from the get go about their mechanical skills we would have arranged for the fix but it took 4 months to finally get answers. Let me be clear when I say they are rude and not customer oriented. They say they stand by their work but I wont' take that to the bank or advise anyone to take a damaged vehicle to their shop. After the entire ordeal they never offered anything from a cup of coffee or even an apology. The old saying is when you get good customer service you tell a few people but when you get bad service you tell 12 or more. I've told everyone I can to steer clear from this business when you have a severely damaged vehicle. Lesson learned for me that's for sure.

Salesman Brandon Mahon is a very nice young man. making sure we were happy with our new jeep we…read morebought from him. He answered all our questions. Above and beyond. Kim

Great experience through the whole buying process. Highly recommend salesman Max Junkman!read more

Eric buddy, I think you for the patience and explaining to me my problem so I could fix my truck,…read moreif anyone's reading this, these guys know what they doing and very reasonable on their part prices. I drove an hr to get a part and they had it on the counter waiting for me to show up with less than an hr to spare before closing!