Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

LeKisha and her team managed my out of state property from 2018 and helped me with its sale in…read more2022. I've had a good experience - the team keeps me informed of everything that is going on, including new tenant screening, repairs and walkthroughs, and why rent is delayed. The team is very responsive to tenant needs and helps take care of repairs at a reasonable cost. They upload everything to the Appfolio portal so I have access to all of my documents. I would definitely recommend Metric Realty if you're an out of state investor looking for someone to do all up property management.

I have had the pleasure of working with Le'Kisha and her team for almost a year on the property…read moremanagement side of things. I started with one investment property and Le'Kisha helped me purchase a second one. Everyone on the Metric Realty team is very professional, responsive, and highly skilled. I have not had any issues. They find high quality tenants and keep the properties very well maintained. She helped me complete an extensive renovation of one property, while I was several states away, and it came in under budget AND ahead of schedule. As an out of state investor, having a team like this is essential. Cant recommend highly enough!

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

THEY ARE A JOKE!! They cashed HOA fee checks and then billed…read moreus the fee plus penalty and interest!!

I'm a homeowner in one of the properties 'managed' by them, if you can call it that. They have made…read moreit their goal in life to harass me and others in my neighborhood! I just recently received one of their 'violation' letters stating that my yard had weeds in it. In early March! I had recently spread week killer, and as most people know, it takes moisture to make it work. Guess what..we are in the middle of a DROUGHT, so very little moisture is available. There is even talk of water regulations being rolled out in order not to waste water during the drought. Oh, and EVERY lawn in my neighborhood has weeds, even the central lawn in the middle, that is the responsibility of the HOA!! There are multiple violations around the neighborhood that they are responsible for...guess what? In some areas, Bermuda grass itself is considered a weed, Bozos! Get a life! When you have nothing better to do than to target weeds on a lawn, you're pathetic. Take care of the paint peeling off the street lights, take care of the crooked stop signs, take care of the dead trees in the entrance, take care of the central lawn!

From the homeowners perspective, I bet they do save you money, but from the renter's perspective:…read morethis is suburban slum-lording. Period. They have allowed multiple old-growth trees to fall, despite our warnings, because it's not worth basic maintenance to avoid damaging neighbors property or endangering tenants safety. They have performed zero scheduled maintenance on our rental; we actually saved them thousands in flood repairs when we caught the water heater two days before explosion. They send handymen out who aren't licensed, bonded, insured, or affiliated with a company. Most recently: the 20-year-old oven broke the day before Christmas Eve. They sent one of those handymen out ON Christmas Eve, cancelling that day's plans, to tell us "yup--it's broke." He said they'd "try to get on top of it next week." They destroyed our holidays, ruined the holidays of the family members staying with us, and DIDN'T EVEN FOLLOW UP. When we called THEM, they said "oh that guy doesn't work here anymore." They hadn't even put a work order in, despite the fact that not having a working oven is a direct violation of their lease. THEY DRAFTED THE LEASE. That's *their* legal document. It is January 11, and we just got a stove today. They have the nerve to raise our rent every year, for the privilege of living like a squatter. DO NOT bother with this company, unless you look forward to frequent disasters, neighbors threatening insurance liability, and hot plate holidays. Furious. EDIT: ...And if you are a property owner, it's only a matter of time before their laziness gets you hauled into civil court. So, y'know, maybe save money elsewhere.

Elder Broach has managed my property in the Charlotte area for over 10 years. They are timely with…read morereports and very good in communicating. I know immediately if a tenant has a concern or problem. Their maintenance team is outstanding, quick service and reasonable cost. I have peace of mind with this company.

Stay away. Charged us for a "cleaning" when we had the carpets and entire apartment professionally…read morecleaned. Then charged us close 600 for a 14 year old microwave the owner refused to fix. Do not use.

RENTER BEWARE! My…read morefamily and I have rented from Jamison Property Management for 3 years. It is impossible to quickly explain our experience. For the entire duration of our rental, Jamison has been extremely unprofessional, and disrespectful. This is the only reason we moved out as this would no longer be tolerated. As a result you lost perfect renters, and the property is still unoccupied. Most of these reviews are positive, and comforting. However; they are mostly from home owners. While I understand not all experiences are the same. Home owners I urge you to reach out to ensure your renters experience has been nothing like ours. Just because we are renters does not mean we are poor, uneducated, and are not respectable individuals. If I pay my rent on time in full every month, and care for the property as if it were my own. I expect to be treated accordingly. We are home owners in the state of Nebraska, and are currently using a property management company too. On average management companies receive 10-14% to manage the property. If you were managing my property and I discovered how you were treating my good renters, I would submit my notice to you immediately. My intentions of this review is make homeowners as well as renters aware! Rest assured I will be submitting as many reviews as possible! To refrain from a 4pg review if anyone would like the details, and proof of my allegations feel free to email or message me.

We had a rental property in Charlotte, NC for the past 11 years. Over that time, we worked with a…read morefew property management companies, including TouchPoint. What I appreciate about TouchPoint, from a rental perspective, is that David and his team are business minded and motivated to work for both the owner and the tenant. You can imagine that over 11 years, issues arose. Working with Uri, we were able to resolve issues quickly. There was flexibility on issue resolution, which I appreciated. Sometimes I went through TouchPoint, other times I would manage resolution on my own. Upon deciding to sell our property, we worked with David and his team to not renew the lease and list the property. It sold in a matter of days. Working with Uri, we streamlined the cost of all repairs. Photos were sent and communication was good during projects. Accounting was accurate, and most importantly - we all got paid. Thanks David and the TouchPoint team.

I lived without screens in the windows of my home for 4 years. They kept saying they would see what…read morethey could do and what they could do was apparently nothing. Also raised rent significantly for every year. Don't recommend

My husband and I rented a home in SC from CLT Prime Properties for almost a year and a half and had…read morea very good experience. CLT Prime Properties negotiated a few items in the lease for me with the owner. I was having difficulty finding an owner or property management co that was willing to accommodate me - this is the benefit of working with a local company rather than some of those large corporations that own rental homes and are inflexible. Shannon and Wendy are reachable and responsive. We had some issues with an appliance and with the heating system in our rental - Shannon was on top of getting repair/service companies sent out and getting the issues fixed promptly, even at the beginning of covid. The property we rented was nice but wasn't the cleanest on move in. We got it in much better shape before we moved out and Shannon refunded our entire deposit . I did not expect that would happen based on prior rental experiences with property management companies. I was pleasantly surprised with our entire rental experience. After we moved out, Shannon picked up Amazon packages that I mistakenly had shipped to the rental, and he shipped them to me out of state. He also contacted us a few times when the owners' packages/mail were delivered to the rental to help the owners. Wendy sent me a very empathetic note about a personal situation I was experiencing because she had been through it herself. These folks are kind and honest, and the people they have working for them seem to be of the same character. As a renter, I highly recommend CLT Prime Properties.

They are fake. They are a scam. Do not use them. All they'll do is try to get your money and that's…read moreit. If you're trying to look for an apartment but your credit or you may have gotten an eviction do not use them. All they do is copy and paste properties from Zillow and it will go to your spam file. Please make sure you check out BBB before you take any chance with this organization cause all they will do was steal your money. They are a scam they're fake. They don't even have a home address. Don't even go to S2 chance please help.com. That's also a scam. It's the same organization they have multiple names. Please check everything on BBB before you do anything.

From the owner: We offer expert real estate services for those seeking property management services, whether you…read moreare a private landlord, buyer, seller, or just looking for an rental. Our company also offers a Second chance housing program for those who qualify.