We couldn't be more happy with this company. The employees in the showroom were so knowledgable and…read morehelpful. We had an island put in our kitchen and it is beautiful. They completed the quality project quickly and were very professional. They have high standards themselves for their work and it shows. This will be our go to place for any work going forward. Thank you guys again!

I wish I had gone to Queen City Cabinets first. We have a small 8x8 kitchen and needed new…read morecabinets and countertops. before going to QCC, we were given 6 figure quotes and waited weeks for estimates only to have them poorly done and incorrect. Michael at Queen City was amazing and a pleasure to work with. He had the design done within minutes and the quote within a day. The quote was very reasonable and what we were hoping to spend. I can't say enough about Michael, John and Queen City Cabinets. Professional, courteous and a pleasure to work with! They still believe in true customer service. If you are considering new cabinets or countertops, Queen City Cabinets should be your first stop. Corey Adams

The hours were posted on the door. The voice message stated the hours. We drove there and nobody…read morewas there and the door was locked. We went to ask the salon attached if the person was gone to lunch as there was no sign. She didn't know. So we left. It was a wasted trip. Maybe it was an emergency situation? And if so, I apologize.

I had such a great experience here. I was looking for an specific but uncommon color and style of…read moretile and the owner was able to find me exactly what I was looking for. I have been to a few tile stores recently and he actually listened to what I said I wanted rather than trying to convince me to pick something else. He also allowed me the time to browse the entire store without hovering after he gave me the best options that he had available. He has reasonable prices and is kind and welcoming to each customer.

The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

Bait and switch. Advertising one thing on their website. When you arrive the specials don't exist…read more At the VERY bottom specials are subject to change with out notice. It's a sales tactic to trick you to come in. There's actually no specials or sales.

Excellent service from the bottom to the top of the organization. Very impressive with a recent…read moreproject.

We ordered two custom Vanity Tops for our bathroom. The Stone was expertly cut and polished…read more Rumford also mounted the sink in the vanity top. We were pleased with the timeliness of the fabrication and the quality of the stone. We would use them again.

We agreed to a cabinet project with Solid Advantage in July, and they required a 50% deposit…read moreupfront -- over $10,000. We also incurred several hundred dollars in additional charges throughout the process. After weeks of coordinating, they canceled the installation an hour before the appointment not once, but twice. You would expect the second attempt to be handled better, but it wasn't. After that second last-minute cancellation, we requested a refund. It has now been over a month, and we still have not received our money back, nor have we received any meaningful communication or updates from them. The lack of professionalism and accountability has been unbelievable. At this point, we cannot recommend this company to anyone.

Dealing Solid Advantage has been an absolute nightmare. We contacted them for a cabinet install and…read moreworked through coordinating every last detail only for them to cancel on us day of multiple times . They took a 50% deposit from us upfront and after failing to preform on multiple occasions we asked for our deposit to be refunded. The refund took weeks and weeks of us consistently following up with little to no communication back, and when we finally did receive it... The check bounced!! The owner lied to us multiple times though the process regarding the ordering of the cabinets, "the check is in the mail", "we will be sending it this week" and so on. I highly suggest not using solid advantage

Had new granite countertops installed. Russ was great...he met me at the supplier warehouse & while…read morewe looked at slabs, he gave me good advise on flaws to look for so I didn't get a slab with flaws that could compromise the integrity of the stone. He was really patient while I made the decision of which slab I wanted... didn't feel rushed at all. Then I had a simple question several months after the installation & he responded answering my question. I think a lot of places out there wouldn't bother responding months after the installation. Was very happy with the results & would highly recommend.

Elegance in stone just installed our new kitchen countertop and island. Amazing service! Timely,…read moreknowledgeable and courteous. Very professional work by Russ and his team.Thanks, Mike and Amy

I just happen to find him doing a search for an upgrade to my kitchen and boy I was not…read moredisappointed. The price for new countertops, sink and faucet was very reasonable and the work they did was great!!! Rob and his teams attention to detail and making sure everything was working properly was exactly the kind of people I was looking for!! I would recommend him to anyone. On another note, I had a washer and dryer hook up installed on my 2nd floor apartment he didn't do that work but I asked him if he could help bring my washer and dryer upstairs for me as I am disabled, him and his son were more than happy to help. It's that kind of kindness you don't see very often, if that doesn't tell you about what type of person he is i don't know what does!!! Thanks!!!!

Rob the owner is a joke! he's probably one of the worst companies to ever have working for you! I…read moreknew Rob from a company we both use to work for! so I gave him a chance and he hacked up my drywall. he will tell you whatever you want until he gets into the job! don't pay him anything up front if you do use him! every chance he gets he tries to take shortcuts. he also wrecked my 1200 door from not covering it before it sprayed primer to hide the tape that he didn't mud. stay away

We were shopping around for a granite vanity top for our newly renovated bathroom and not having…read moremuch luck. Someone recommended we call Belisle Granite Counter Tops and we are very glad we did. Kim met us on her weekend day off to look at remnant pieces of granite. She took the time to go thru the granite pieces with us and even showed us how the process works. She made us an appointment the next week for templating and the following week the new countertop was installed. From start to finish is was a very smooth process and everyone we encountered from Belisle Granite Countertop were very friendly, informative and professional. We would highly recommend for your granite needs.

Showed up to install granite which they actually measured for and cut a gouge into our $30,000…read morecabinet renovations. When I asked about them cutting into the cabinets and creating a huge eyesore they basically blamed it on the contractor and said that it was typically the homeowner or the contractor that would fix things like that and refused any liability. Never let these people install anything in your home ever.

Started planning our whole kitchen reno a year in advance. Had our cabinets picked out, had one of…read morethe associated help with the design and layout of our kitchen. Hardware was ordered before I had been asked to confirm. I was shocked to find out that it had already been ordered. We never finalized handles versus knobs and what we wanted where. Unfortunately, their layout and product all have random numbers assigned to them making it difficult for us homeowners to "check" that everything is correct. Ultimately, we were not provided with the correct pieces to finish out kitchen. We had to do multiple additional orders to get everything we needed (quarter round, molding, hardware, etc). The quality of the cabinets is as expected, not fantastic but not god awful. 2 of our drawers do not funtion properly and we were essentially told that they were out of warranty and they could not help us. Overall, not impressed and would likely not order from them again without going in with the intention of picking every single piece of cabinetry, filler, molding, etc, myself. Like someone else said in their review - "they will do anything to get your business upfront but as soon as you have an issue afterwards, you are on your own." Couldn't have said it better myself.

I bought a large bathroom vanity this summer (2024). The sales person Kaitlin P. was very pleasant…read moreand helpful as we ordered a specialty insert to add heating element storage requiring a different drawer on one side so it would fit. There were also ceiling cabinets that would be installed in a way that they'd sit on the counter top. She'd printed out a mock up of what it would look like and the set up was $2800 instead of the $6,000 I'd be quoted elsewhere. It arrived in time-fast forward 5 months, a missing plumber and a stroke in the family and we are finally installing the sink. The countertop does not fit with the ceiling cabinets and the bottom drawer will not fit the heating element. I go to the store with my elderly father, see her at the same desk, and start to explain what happened. She cut me off and was so unbelievably rude I immediately look to my left to see if the store manager that had been there this summer was there, he was not because she is now the store manager. She was a completely different person and no matter what the store policy is there is no reason to talk to people like that especially since I didn't come in with an attitude nor did I develop one despite the way she was speaking. She said through gritted teeth it was the "stores fault" (actually hers because she is literally the person that ordered it) but it was too late from time of sale so she'd call the corporate customer service line to see what could be done. I had initially walked in thinking "Oh good, it's that same helpful person from this summer. She'll help fix her mistake." But she turned into a completely different human being that shouldn't be in a position of customer service if she's going to behave that way unprovoked. I received an email a couple days later from her that was very professional but of course the cabinet could not be returned and the sink could only be returned with a restocking fee. It wasn't that I'm out the cost of that cabinet and have to figure out a replacement counter- there's no discount or any acknowledgment from a store manager because of this two mistakes she made on one order. It's one thing to be inexperienced and make mistakes (we've all done that) and quite another to speak in a way to your customer that makes them and the other store employees within earshot all raise their eyebrows because that interaction is so shocking. It was uncomfortable and unnecessary especially when you're in charge of the store and should be the example of how to behave. If you order any cabinets from this location, make sure your salesperson knows what they're doing, DO NOT ASSUME they were ordered correctly (check them at the store), and if you have to speak to the store manager: gird your loins because it might get ugly.