I shopped around, and got a reasonable price. Chris was helpful and responsive, and did a beautiful…read morejob with the installation!

From the owner: Over 30 years of experience. Serving Homeowners, Contractors, Designers & Architects…read more One week turn around. Expert templates and installations Fantastic Pricing.

TriState did our kitchen in August of 2019 - 6 months ago as of this writing. We have a 50" x 25"…read moresplit ranch with a standard L-shaped kitchen. The job was to take out the old and replace it with "normal" cabinets. (A previous owner saw himself as "handy". We didn't.) Karen in Londonderry was very helpful in guiding us through the necessary decisions on style, color, composition. No pushing, no upselling, very clear about the options. And options they had. Once decided, everything came in about 3 weeks later and the job was scheduled. The job started exactly when stated. Aside from the kitchen disappearing, there was minimal disruption. All of the previous mistakes were corrected, new building standards applied, and everything installed very well. Only one hiccup and that was in a lighting fixture that had us all perplexed. It's the 21st century - making lighting fixtures has been mastered, you'd think. The lighting store confirmed (to their surprise) that the fixture was bad and a new one was provided. Mike, the job manager, has his stuff together. In scoping our the job, he noted the problems and provided excellent advice for everything. Coordination was amazing. Completion was excellent. The job took 2 weeks, Monday to the next Friday - no weekend work. There was no redesign, no floor or wall work, just cabinets. The cost was just over 20K. We are still pinching ourselves. It's the "same" kitchen but everything is perfect now. Yes, we do recommend TriState.

The countertops came out good. Not great. The sad part was we had the service manager installing…read morethem. There were two younger guys here that literally sat at the table and watched him. There was no protection put on the floors, appliances, under the cabinets-anywhere! The house was covered in sawdust. I'm still cleaning up. I've had to wash every cupboard and dish underneath as well as the entire house. We had just staged the house for new buyers and had spent a lot of time cleaning before they got here. We had to redo everything. Then the guy had to come back because the edge of the counter wasn't nailed down. We called the office but got no compensation or even an offer to come clean up. Very disappointed with service.

Had new granite countertops installed. Russ was great...he met me at the supplier warehouse & while…read morewe looked at slabs, he gave me good advise on flaws to look for so I didn't get a slab with flaws that could compromise the integrity of the stone. He was really patient while I made the decision of which slab I wanted... didn't feel rushed at all. Then I had a simple question several months after the installation & he responded answering my question. I think a lot of places out there wouldn't bother responding months after the installation. Was very happy with the results & would highly recommend.

Elegance in stone just installed our new kitchen countertop and island. Amazing service! Timely,…read moreknowledgeable and courteous. Very professional work by Russ and his team.Thanks, Mike and Amy

I would say POOR, POOR POOR customer service!!!! I could of been a 20k + job but Charlene was to…read moreworried about her lunch and basically sent me away and was not at all helpful!!! I had questions and she didn't even bother to sit with me, I had to ask to see some granite and she gave not one bit of information! After walking out of the slab area I thought she would sit with me and go over some things about the next steps in Granite counters NOPE she let me get in my car, I was beside myself!!! My advice to Phil & Dee is hire people that care about your business! I could of done a better job! This was 2 homes I was looking to redo counters $$$$ loss!!!

We had our quartz countertops installed this week. To say we are thrilled with them is an…read moreunderstatement! They are beautiful! We were blown away with the customer service and this company as a whole! Freddy was awesome, the women in the office were great, and the installers and templaters were amazing! Everything went so smooth and a week from template to install was unheard of! Would definitely recommend and will use Keystone again!!!

This is the second time I have used Atlas, and the third counter top they have done for me…read more They are above and beyond anyone offering granite in the area. I have been to them all. Always a fair price and superior workmanship. Everyone from showroom, to template measurer, to installers are professional and courteous. They will also do small jobs. They fitted tops for my bedside tables and a replacement base for a sculpture. All in all, the best around.

They just installed my granite countertops and they were professional, clean, fast and very very…read morenice. My countertops could not be more beautiful and I could not be happier. They are artists!

The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

Bait and switch. Advertising one thing on their website. When you arrive the specials don't exist…read more At the VERY bottom specials are subject to change with out notice. It's a sales tactic to trick you to come in. There's actually no specials or sales.

The hours were posted on the door. The voice message stated the hours. We drove there and nobody…read morewas there and the door was locked. We went to ask the salon attached if the person was gone to lunch as there was no sign. She didn't know. So we left. It was a wasted trip. Maybe it was an emergency situation? And if so, I apologize.

I had such a great experience here. I was looking for an specific but uncommon color and style of…read moretile and the owner was able to find me exactly what I was looking for. I have been to a few tile stores recently and he actually listened to what I said I wanted rather than trying to convince me to pick something else. He also allowed me the time to browse the entire store without hovering after he gave me the best options that he had available. He has reasonable prices and is kind and welcoming to each customer.