We're here visiting from North Texas, came to see the caverns. So listen, I know there are mostly bad reviews however, I loved this place. I was super skeptical about this place because of the reviews, but we decided to give it a try. I had their burger with green chilies and it came out hot and perfect. Their fries are great as well. I loved the food here. The dining room was clean. The only complaint I had was that the restroom was not clean at all. Give it a try! read more

Always takes way too long .. sit at drive through for ten minutes without anyone saying anything just to tell me there fry machine doesn't work ., dont waste your time here ! I won't ever again ... read more

Service sucks so so so bad. They took 25 minutes for two breakfast burritos. Made an order twice after the person before us left because they waited too long. Forgot our number and then asked us what we ordered. At least it was good and hot. read more

They have good breakfast burritos, but everyone in there must be stoned out of their minds, because the service is flat out awful. I hate saying it too, because for the price, you can't beat their breakfast burritos. I went and ordered a #5 Meat and Bean with green sauce. I was in the drive thru for 35 minutes, and when I finally got the burrito it didn't have beans or green sauce... at least it was hot, but what the hell are they doing in there that makes for a 35 minute wait and not even get the order right??? read more

Walk in at 8:30 pm and was told my order would be to go, asked why and they said to clean. Closing time was 10:00 pm. Owner needs to inform staff how customers is how they get paid. Walked out. I decide if I'm eating in or to go. read more

Horrible customer service. Waited 40 minutes for a hamburger and fries. They're definitely understaffed. Middle of the run hamburger. Go to Wendy's if you want a hamburger in carlsbad. read more

I am from California and this is the BEST Breakfast Bacon and Sausage burrito and their green salsa is Amazing!!!!

Eat here only if you have forty minutes to wait for a COLD single burger and fries that are so-so. Never again.

To bad Yelp doesn't offer a negative star review. This place would get a -5. These people are extremely rude they even threw food at my wife when they messed up the order and she asked them to correct it. The last three time we have been there the order has been wrong. Better places in to town to visit than this dump! read more

Went here on lunch break didnt get myfood they took forever tosend it out they had a full staff never again will i go here so much for fast food read more

Came to Carlsbad with some non-New Mexican friends before catching the bat show at the caverns. They wanted to try Lotaburger because of how much I've bragged on it. Big mistake coming to one in this little town. They got 4 out of five orders wrong, and the bread was old. In full disclose, I think the chick behind the counter was high AF. read more

We always come to Blake's when we come to Carlsbad. The burgers are great. We love the seasoned fries. Staff is friendly. It isn't fancy but it's clean. It isn't fast food. Recommend you call in if in a hurry. read more

Best burger I've had in a long time. They could spruce up the interior but employees were happy and friendly, and made a great burger and fries. Get the hatch Chile cheeseburger and seasoned fries!!!! I'm a Whataburger fan from Texas but hey, I'm getting the t-shirt here. Great story behind this place too read more

Great bacon chile burgers. Service is not at all fast, but they cook it all to order. Their breakfast is also quite good. Customer service has taken a serious nose dive recently. Was great for a long time, but not so great lately. Employees cussing in the kitchen, and an overall feeling of "I don't want to be at work" hope they improve, as I hear Carl's Junior and Burger King are moving into Carlsbad. Blake's needs attention to service, but they REALLY need to update their facility. It is an old Burger King, and it shows. Signs outside are cracked and fading, interior is dirty and rarely clean. When you have brand new restaurants opening nearby, why would you choose to eat here? read more

Great breakfast - burritos are awesome and service was great Highly recommend this place for a hearty good breakfast - green chili adds the best flavor to everything read more

While recently in Carlsbad to see the caverns, we decided to have a late lunch/early supper at Blake's. I have been a fan of Blakes since the early '80's when they had a location (I think 2) in Phoenix. Whenever we travel through New Mexico, I always try to stop at Blakes and support the hometown team. We arrived around 4pm on a Sunday afternoon, and the place was dead (the Taco Bell next door was busy). There was one other couple in there eating. We decided that we would go in and try it. We should've went to Taco Bell! When we walked in, the Manager greeted us and we checked out the menu. One of the employees in the kitchen area looked up at me, and I gave him a cursory nod and smile. I got a scowl with a "screw you" look back. Once again, we should've left then and there. I'm sorry that you're in your 40's and working in a fast food restaurant, but that's not my fault. You made the choices that put you there, not me. I'm there to help you keep your job by patronizing your restaurant. There was a sign by the entryway that stated National Geographic magazine had rated Blake's as having the best green chile cheeseburger. Perfect, I know what I'm having. My Wife and Junior decided on their meal. We ordered, and waited for our food. The dining room and most of the tables were dirty, we had to look to find a clean table. Back in the stone age, when I worked at Burger King, if the restaurant wasn't busy, we were cleaning (wiping down tables, sweeping and moping the floor, taking out the trash, cleaning the rest rooms), not having conversations loud enough for the customers to hear. I kept my eye on the cook as best I could, because after his warm welcome, I didn't want the "special sauce" to end up on our food. We received our food fresh and hot. My Wife and I both had cheeseburger meals, and Junior had the chicken sandwich combo. The burgers were good. I have always liked Blake's burgers, and these didn't disappoint, except for one thing. No Hatch green chile on my burger. I checked my receipt, and yes, I was charged $.50 for the slice of green chile, it just didn't appear on my burger. As always, I don't send food back or get into it with the staff. If the food is good, I will eat it (this was!); if it's not good, I'm out of there and won't be back. Overall, 2 stars, the food we got was fresh and tasty. Just a shame that a bad attitude came with it. read more

Food is decent to good but they are so slow you cannot call this fast food. If you are in a hurry don't stop here. Food is good

Friendly cashier. Place is old and fella grimy, the ice tea containers dirty as were the soda dispensers, and there were flys buzzing about. It's well part time this place gets a renovation our a new one is built in the area. My green chili cheeseburger had a very strong kick and the fried were fresh and hot. I'd give the food 5 stars, but the place itself a 1' read more

Worst customer service ever! Walked in and was ignored for 5 minutes before I finally said I am ready to order, and in return got will get with you when I get a minute. When someone finally came to take my order, I started to order and he slammed his pen down and said talk normal I can't even hear you. So rude! The entire time I waited the three guys complained about their job and talked about the customers! The food was ok but not good enough to have to deal with the rude service. And after all the rude service I had to wait 35 minutes for a to go order! Every table was dirty and I had to stand the entire time and wait for my food! read more

Don't come to this place if you're in a hurry. They do not have pre-made hamburgers here they make to order. If you like the old fashion griddle cooked burgers these are really good. The green chile cheeseburger is especially good. There is nothing fancy about the place just good old fashioned food. read more

when it comes to burgers, Blake's is the real deal. it's not faked beef.

I sat in the drive thru for over 30 min just for a order that wasn't correct while all the employees were screwing around. Worst place to eat at in Carlsbad! read more

Since being under new management, it has improved tremendously. Great food, fast service, clean and friendly. New manager is a keeper. Keep up the great work. read more

Very poor service had to wait for almost an hour for my order, and it wasn't that great. Probably never will go back.

They quit serving breakfast at 11:00. To get it by 11:00 you need to be in line by 7:00. Slowest place on the planet. Ordered two breakfast burritos and have been in line twenty minutes. read more

Holy crap. Called in our order, waited 30 minutes before we went to pick it up. Waited an additional 20 minutes while watching 3 employees stand around and laugh instead of make our food. Wth is wrong with these people? read more

Every time I'm in town, I eat the Green Chile Cheeseburger with mayo. Great burger! I haven't had any complaints about this place so far.

Incredibly dirty. Really slow. We almost walked out without ordering but we had heard good things about Lotaburger. My first and last Lotaburger. read more

Worst place to eat ever. Customer service is atrocious. If you hit the drive thru allow yourself a minimum of a half hour. If you call in an order for pick up, good luck because you won't make it that far because they'll set the phone down and have personal conversations. If by some miracle you survive all this your order probably won't be right. read more

We are from out of town and saw that most cities have Lotaburger so we thought we would try it. The only reason I gave it two stars was I liked their sauce. My bun was stale and the burger had no taste. The seating area needed to be cleaned and it was very warm in there. Soda area also needed cleaning. The staff was busy talking to an employee who obviously was on break instead of cleaning. They also were very concerned about how much in tips they were making. One employee even counted it while we were there. Next time I'll make sure to read the reviews. read more

Good local burger chain in Carlsbad. It was clean and reasonably fast, though slower than most fast-food. But the food is better than most fast-food, so there you go, a fair trade off. Lots of green chile offerings obviously, and really good burgers. read more

Too hot to eat indoors, too windy outdoors, too long of a wait for two combo burgers. Very dissappointed

The food is good but not worth the wait! 45 minute wait! And the customer service is terrible

The cashier jaid was so nice and respectful. It was very busy when I got their and seemed very overwhelmed but was still very helpful. Out of all the times I came here she's been the one to be very welcoming. Nice job on getting her! -Amy M. read more

Good burgers good fries. I get the bacon cheese burger and my dad gets the green chile cheese burger. So far I haven't had a bad meal there. Of the fast food places they are the slowest though, and sometimes it can even take a bit to have your order taken. read more

This place is a joke!! After traveling for a bit we stop in for a bite to eat where they serve a full menu! Immediately the cashier turns to the manager and says they want lunch! Manager does the slash across the throat with her finger and the cook also starts complaining that he will have to clean his grill!! Manager at blakes you are the reason why the employees act like you! Nice job!!! If you really don't want to be at work than maybe you should stay home so we took our business elsewhere read more

The absolute worst service I have ever had. 21 minutes wait at the drive thru for 1 budger and onion rings. We tried to get the girls attention and she would turn away. I called and watched the guy lay the phone down and walk away. I honked the horn to get the window girls attention as she carried food 2 vehicles behind us and she again ignored me. When a little curly headed boy brought the food to the window I asked what took so long because it was 21 minutes and he said in a very rude tone that he didn't know it wasn't his problem and turned and walked away. Don't go here u less you love rude teenagers speaking rude to you. read more

Sucks spent 15 min in the drive through and then went in side and the burger was still not ready and the cashier has a lot of tattoos and had a bad attitude so I walked out read more

So sad. I have always enjoyed Lotaburger in the past so I was excited to see that Carlsbad had one when I moved here. I gave this location several chances thinking they were just having a rough time. I sat and waited for over 5 minutes for someone to take my order in drive thru. There was no one else in line. This has happened to me more than once. Never going back. Whoever is running this place, please get it together. Hire some new employees. read more

Great buger, if you haven't experienced New Mexico chillies on your burger, then you haven't lived! The service was fast and accurate. Clean and easy to find. read more