No thanks. I had a good experience with them previously. Now they are unable to answer their phone…read moreor return messages. I can't imagine them being functional in person if they can not answer the phone. Voting with my feet and finding a new eye doctor. SMH

I absolutely LOVE LOVE LOVE Barenburg Eye Associates! I have been coming here since I was 11 years…read moreold (21 years and counting!) and have never strayed. It is incredibly hard to find good doctors to trust so even though I live in Virginia, I still make the trek back to Ellicott City for every appointment. The staff is amazing, super friendly, and extremely accommodating. Some of them have been there since I started coming which shows how great this practice really is! Dr. Gordon is truly the best and I would never go elsewhere. He takes the time to make each patient feel important and never rushes me when I have questions. When I was ready, he referred me to get laser eye surgery and Barenburg took care of all the follow-up appointments. I have referred multiple friends/family members here and they are all huge fans. So many friends have stories about how they had to get multiple opinions because their eye doctors are telling them to do unnecessary treatments/medications but that's something I've never had to worry about. I will bring my son when he (inevitably based on our family history) needs glasses and highly recommend that you do too. My family and I are customers for life!

Previously located in the Lotte Market Plaza off of Baltimore National Pike, our family went to…read morethis location for the first time for eye examinations and new glasses and fittings, and I thought this place was great. It's worth your time to check them out if you are in need of new pair of glasses and/or eye exam. Tucked away at their new location in the Dorsey Search area off of Dorsey Hall Road, the office is bright, clean, and staffed with courteous team members, and also, they have a great selection of frames. I had come here to have my son get a eye exam, which was easy and painless, and Dr. Cho was very patient in evaluating my young son. After we finished, we sat down with a staff member and reviewed the options of selecting frames and lenses, and since we brought our frames we had just ordered the lenses which would take a couple days. When we came back, they helped us fit the new glasses to my son to ensure comfort and proper fit, and asked us to wait a short while to adjust the glasses, insert and edge the new lenses to the frames. This being my first experience at Galleria Optical and while waiting for my son's glasses, I thought I should also get a check up myself on the health of my eyes and vision (since it's been a few years since the the last one) asked if I could also schedule an appointment as well. They mentioned since they were ahead of schedule if I'd like to get an eye exam now which worked out perfectly since I'm already there and waiting for my son's glasses. The exam was thorough despite being speedy, and I never felt like I was being rushed in my evaluation. Matter of fact, Dr. Cho double checked to make sure my vision was correct after she looked at my current pair of worn glasses. Really Hats off to Dr. Cho and the friendly staff members. Overall, it was a great experience, and I would highly recommend them to anyone.

I had a great experience here this past December. All of the staff at PV are friendly and helpful…read more All of my questions were answered in a friendly way. I have been extra cautious going out in public as I am pregnant. Some businesses are not taking social distancing protocols seriously. Thankfully, the opposite is true at PV. Social distancing/COVID safety protocols take place before you walk in the door. I felt very safe during my exam and while shopping for glasses! Thank you PV!

BEWARE! I made my appointment in July online and the first available was not until 10/17/25. I…read moreprovided them with my eye insurance when I made the appointment. Mid September, on a Friday evening (after closing time), I received a text requesting a copy of the insurance card and my appointment would be cancelled if I failed to respond in 72 hours. I called Monday to explain I already provided proof of insurance and they told me, "they needed my sencondary insurance", which I provided. My appointment was confirmed again. On the 17th I arrived 1/2 hour early to be told that in fact my appointment was cancelled and it was their fault, but I would need to reschedule and take another day off from work. If I need to wait 4 months and miss two days of work, I can afford to take my business elsewhere.

I had to schedule an eye exam to renew my Maryland driver's license. I scheduled my eye exam via…read moretheir online portal. I was phoned two days prior to my scheduled eye exam to confirm the appointment, and verification of my health insurance. Unfortunately, I do not have Vision insurance through my employer. I opted to have the Routine Fundus Photography for an additional thirty dollars. The Optometrist: Dr. Melissa Gidlund provides excellent customer service. She answered all of my questions. My Maryland Vision Certification was filled out without an issue. I look forward to seeing Dr. Gidlund again in the near future.

First time at this practice but I was very impressed. Staff were all very friendly and helpful,…read moredoctor was kind and knowledgeable, and the office took covid safety seriously.

Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye…read moredoctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful.

I made an appointment and filled out the paper for my insurance before arriving including uploading…read moremy insurance card. Two front desk employees acknowledged that they received my vision insurance card. Rather than tell me before I arrived or even after I arrived, I was told after waiting to be seen by the Dr that they didn't take my insurance. I could have been notified before I took an hour off work and driving time that my insurance wasn't accepted. I asked why my paperwork wasn't reviewed when received and was told that they do review it. I don't have any time off to waste like this and finally got upset enough to write this review. They should have reviewed my paperwork before I arrived so I could cancel the appointment. It did seem, based on statements made, that I could pay 100% out of pocket. Why in the world would I do this if I have good vision insurance? Just be honest and let me know as soon as possible that they don't take my insurance.

I lost my eye bridge accidentally. They replaced without…read morecost in a moments. Thank you

My father goes to this locations and was seen about 6 months ago. We went in to get a MVA form…read morefilled out and they told us it would take 3 days to fill it out because that doctor is a floater and is not in the office until then. We should not have to wait 3 days to get a simple form filled out. They said the doctor that did the exam needed to fill it out (that was not said on the MVA form and no signature is needed). They just needed an admin or another doctor to fill it out but instead we had to go to Americas best to go get a whole new exam. This place is trash with trash customer service.

Dr Robin is thorough, precise, and delicate--everything you'd want when it comes to having someone…read morepoke around your or your child's eyes! Lisa, the receptionist, can be a bit brusque, but she knows the ins and outs of virtually every insurance carrier's plan and will help you get the best, most cost-effective option based on what you have. She also has a great eye for frames and maintains an inventory not only of classic looks, but also durable styles for kids and truly lux looks that are right on trend. If you want personal care and attention, Ellicott City Eye Care is the place for you.

I am giving this Eye Care office a 2 because of the office manager, Lisa. She is unprofessional and…read morerude. The dr. is very nice, kind and caring. I really liked him but I can not take that receptionist/manager. She talks over you and goes on and on as though she has no concept of customer service and professionalism. I feel very badly that Dr. Robin's practice has to suffer because of his office manager. After doing an online search on various sites, it appears that I am clearly not the only one who feels this way. I am moving on and trying another practice in the area that was recommended to me by a co-worker.

Great to schedule with. Staff is super attentive. Beautiful office with plenty of seating and…read moregood parking. Saw Dr. Riggers. She is wonderful. Very generous with her time and answers. I love that they have Saturday hours and are so close to home. Highly recommend.

We just moved to the area. My wife broke one notepad on her new glasses from the previous…read moreoptician. They found the exact match, showed me how to replace it, all at no charge. We will be back for future care.

Late for appt. Told me to contact my politicians to complain about being late…read more Wrote a prescription but put the wrong patients name on it. Took a month to schedule an appointment for an infection. Prescription is usually for dogs - less common for humans. No confidence that the diagnosis was correct. Appeared not to read the technician's notes on why I was there. Told me I had blepharitis which I already knew but that's not the reason I went there. Will not go back.

I am commenting now only about the optical shop - my experiences with the medical side have been…read moreuniformly excellent. When I went to replace my progressive (distance) glasses with prism lenses (to correct double vision) and computer glasses without prism, they quoted a price of $6,200, including a charge of $4000 for the prism refraction with lenses made by Zeiss. The next day I discovered that COSCO Optical can provide similar frames and same lenses for only $330 (20 times cheaper) with lenses made by COSCO Optical Lab. I am not aware of any complaints by other customers about the quality of prism lenses made by COSCO. The prices at Medical Eye Center are way out of line.

First time I saw Dr. Riggers she was very good. It is the young man receptionist who lied to me…read moretwice, called the police on me so I walked out I then proceeded to call the police who walked in with me and I got my records which he said were trashed. The young female receptionist was very nice, polite and knew how to have an intelligent conversation. The young man does not deserve that position, no manners he is an attacker and lies. Thank you to the manager who found my records and was polite. Will not go back there.

Poor staffing with a very dominant attitude. They do not care about your request. To get glasses,…read morewe need to visit many times, while in other centers 1-2 visits are adequate. The staffs do not have any empathy at all, and we do not see any reason why we need to go back many times, perhaps they get more reimbursement?