Great experience. Kind and caring staff. Would recommend very highly…read more Dr. Visconti is very caring about the procedure and keeps you informed of what he is doing and what to expect for your care.

Continue to appreciate the great care. They are not rushed, but make sure to take good care of my…read moreteeth and to communicate clearly.

We told their office that my wife needed a tooth extracted. They ran us around on the process…read morerequiring a doctors ok to receive anesthesia and were going to charge an extraordinary amount for this simple extraction. When we objected to this process they dropped us as a patient and would not return our phone calls. The upshot is we found a wonderful dentist who did exactly as we asked with no complications.

Had my first visit today after being with another local dentist for 10+ years. Dr Wrable and his…read morestaff were great. Accommodating to new patients. I needed post-op care on a root canal. His treatment was effective and less invasive than expected. Appointment on time, office was clean and efficient. Highly recommend if you are looking for a new dentist.

I found Dr. Degraff because the dental conglomerate my insurance company uses told me I needed a…read morevery "difficult" filling and I needed "deep cleanings" due to gum disease. They referred me to a specialist who did not accept my insurance and who wanted to charge me $250.00 just for a second opinion!! Dr. Degraff is "old school" caring, honest and professional. He explains what he's doing and why. He did the filling with no problem and did a thorough check and said I did NOT HAVE gum disease. It's been over a year and the filling he did is just fine. He does NOT push special treatments and his staff is friendly and competent. He does not take my insurance, however he does have very reasonable "new patient" fees. It's worth it to have peace of mind.

Note: This negative review is not about the dentist; it is about the lack of customer service. An…read moreappointment was made last week. I informed the contact person that I have Humana coverage. The appointment was made for today. Upon arrival, I was notified that the dentist did not accept this plan! I traveled from Deltona. If Dr. Degraff ever sees this review , I will hope that he reacts accordingly. I receive social security and I am veteran on limited income. Why so much incompetence and a , "sorry for our mistake?" This fixes nothing.

New Dentist was great Very professional and helpful with…read morethis client Managed to get me in and out quickly

I rarely leave negative reviews, but I feel others should know about my experience with this…read moreoffice. I went to DeLand Smiles because I believed they accepted my dental insurance. After my exam, X-rays, and treatment plan, I was told I needed one extraction, a bone graft, five fillings, and eventually five crowns. I signed a financing agreement for approximately $4,600 to begin treatment. Later, after speaking with my insurance company, I learned that DeLand Smiles is actually out of network with my insurance plan. My insurance representative called the office with me on the line and asked why I had never been informed. The response from the office was: "There's a sign in the lobby. It's up to them to see it and read it." That answer was extremely disappointing. If a patient believes an office accepts their insurance, that should be communicated clearly before they commit to thousands of dollars in treatment--not left to a sign in the waiting room. I have no issue paying for quality dental care, but I do have an issue with a lack of transparency. I now owe $4,600 and still need additional fillings and crowns, which I was quoted another $5,600 for. Because of this experience, I chose to continue my treatment with a dentist who is actually in my insurance network. My advice to anyone considering this office: Call your insurance company yourself and verify that the dentist is in network before signing any financial agreements. Don't rely solely on what you're told. I hope this review encourages the office to be more transparent with future patients so no one else ends up in the same situation. Also this is not ran by the man in the picture it has been bought out by a couple this needs an update cause this is false advertisement for the workers and owners of this company as it currently stands

Great dentist! Highly recommend him. He listens to His…read morepatients and is a fantastic dentist

Dr. Prakash is an awesome dentist who surely knew how to preserve my troublesome tooth. I had…read moreconsulted a couple of other dentists about a molar with a root canal that was hurting again and they all told me that getting it extracted and getting an expensive implant was my only option. Upon recommendation from a friend, I dropped into his office. Dr. Prakash, on the other hand, said there was better than a 50% chance he could redo the root canal and preserve my tooth - for a fraction of the price of the implant alternative. He did a great job and now, couple of weeks later, I am without pain and my original molar is still with me. And I didn't have to empty out my wallet! His staff was very friendly and I had a great experience overall. Highly recommend. There aren't that many dedicated dentists that look out for you out there!

No longer Deland Dental now under Universal Smiles Horrible…read morebilling dept - I explained my coverage is effective 12/1 and she said Im not in the system I said I will be shortly They still said I have no insurance and I have to pay out of pocket even after talking w my insurance company & my HR person

I had a great experience at DeLand Dental! Dr. Gruskin was very gentle and knowledgeable. My…read morecleaning was thorough and my hygienist left me with lots of knowledge regarding proper cleaning. 5/5 would recommend!

Went in for a simple cavity, I've never been in so much pain in my life during a dental procedure…read more I a full grown man was tearing up during the process the pain was unbearable the dentist didn't seem to take me seriously when I said it hurt she just kept Trying and saying "it's almost done" at one point I had to grab her hand it hurt so bad and pull the tool out of my mouth.

Going to the dentist is never fun and exciting, but I found myself in a lot of pain (I mean, a…read morelot), and I absolutely had to go. I'm the kind of person who typically researches a business to death before finally going so I took recommendations from friends and got to it. Two of my friends recommended Dr. Rae so I gave the office a call in desperation. They were able to get me in to see Dr. Rae within hours! Everyone from the front desk to the doctor himself was friendly and warm. We set an appointment on Monday for an extraction after weighing all the options. On Thursday the pain was so intense that I called the office to see if there were cancellations that I could sneak into, there weren't but I was told first thing Friday morning (they're typically closed). I went in for the extraction at 10am and sat back down in my car to drive home at 10:40am. I never knew getting a tooth pulled would be such a pleasant experience, but Dr. Rae and his staff showed me that dentists don't have to be feared. He explained every step and what to expect along the way, making me feel prepared and at ease. I am so happy to have finally found a wonderful dentist in Deland! If you're in pain or just moved here and need a dentist give Victorian Dental a call.

I have tried contacting this place for months to discuss a weird bill they keep sending my grandma…read moreand no one every returns my calls.

EXCELLENT Dentist!. Pain free dental care is utmost to them. We LOVE Dr. Pitman and his staff!read more

As a former dental assisting extern at this office, I would not recommend this office to students…read morelooking for a positive learning environment. I only had two weeks remaining in my externship when I was unexpectedly removed from the site. What made the situation worse was that no one spoke to me directly. Instead, I was informed through my school. I found that extremely unprofessional. The biggest issue at this office is not dentistry. It is the way people are treated. The doctor is often rude, dismissive, disrespectful, and quick to criticize. There were multiple times when staff members were corrected or spoken to harshly in front of patients. In my opinion, that creates an uncomfortable environment for both employees and patients. Ironically, on the day I was removed from the externship, I was having a great interaction with a patient. We were talking, laughing, and helping her feel comfortable. Instead of encouraging that connection, I was abruptly told to stop talking and move away. The patient herself looked uncomfortable after the interaction. I want to give credit where credit is due. Ava and Kristen were the reason I learned as much as I did. They answered questions, encouraged me, and actually took the time to teach. Kristen is no longer with the office, and that alone should make people ask questions about the work environment. If you are considering working, shadowing, or completing an externship here, pay attention to how staff members are spoken to and treated. Technical skill is important, but so is respect. Based on my experience, respect was lacking.

The dr had no bedside manner. I went in with a failed upper arch implant. He quickly brushed me…read moreoff, insisted I would need a denture while waiting implants. I went to clear choice in maitland, and what a difference I received temporary acrylic teeth. I am awaiting my final set. If he is such a good dentist then why would he live someone with a denture? No excuse for that. Don't waste your time