A great place to have waxing done. She is gentle & uses wax that removes hair effectively but it's…read moregentle on the skin.

I recently moved to the Tri-Valley area looking for a new place to get my brazilian waxing done and…read moreI found Brandy! Making an appointment is easy on her website and I find her prices to be reasonable. Her suite is located in "The Phenix Salon Suites" building and you need to call or text her so she can let you into the building. I love that I found Brandy. She is quick and easy to talk to throughout the appointment. She is professional and my appointments are pain-free. Brandy IS my wax lady.

I would appreciate a call back from a manager immediately. Two times in a row I've had a very…read morepainful and poor experience.

DISAPPOINTED! So my usual wax girl is away on vacay so I needed to outsource for my girly service…read more Okay so imagine you call and make an appointment for same day service at 1PM. They say no problem we can get you in. My appointment is at 430- I show up to check in at 437 (granted I'm aware I'm a few minutes late because of a last minute family matter I needed to tend to- totally my fault) The check in girl says, I can't get you in anymore because we have a 9 minute late policy. I say it hasn't been 9 minutes and she says "yea it's because they won't have enough time to do your service" ..... how does she that make any sense?! You have a 9 minute late policy, I get here before the 9 minutes but then you say you still can't see more before the grace period is up. And of course there's no more availability the day. What frustrates me is when companies incorporate these policy's but then don't stick to them. Like they took a completely accommodating experience and managed to make it inconvenient. Maybe I dodged a bullet

I've been meaning to write a review! I love this place!!!…read moreI've been going here for years!!! I would say 5 years! Heena knows what she's doing and you're in great hands! I don't trust anyone else with my eyebrow threading! Highly recommend this place!

It's so hard to find a good threading spot. I am new to the area so I wanted to check this place…read moreout for so long. I'll continue to drive all the way out to Concord for my eyebrow threading services. The lady recommended I get a wax being that I only wanted to clean the area because I do have micro shading on my brows. When I walked out, I looked and there was still some hair that she did not clean up and missed. I didn't feel like going back because I was in a rush that day. For the price I paid I expected neat clean brows. I won't be going back.

Pros and cons. Firstly make an appointment, although walk-ins are welcome i think i waited about an…read morehour for a brow wax. However, my waxer was gentle and thorough. There is an extensive questionnaire on first visit but it's to help both you and the waxer. I generally get my brows threaded but she used soft wax and there was no skin reaction that I tend to have. My visit was near closing, so there seemed to only be 2 staff there waxing.

Hands down the best for eyebrow waxing and eyelash tinting! Juliana is precise, gentle and really…read morelistens to what you want, My brows have never looked better and the lash tint is always perfect. Consistently great results - highly recommend JULIANA!

Cat is pure magic. I had the most incredible facial with…read moreher, not just skin-deep care, but a full-body, soul-soothing experience. From the moment I stepped into her gorgeous, enchanted space, I felt wrapped in beautiful calm energy. Every detail was so thoughtfully curated, the tuning forks, palo santo, energy salts, and goddess cards, it felt like a sacred ritual designed just for me. My skin was glowing, but more than that, I walked out feeling restored and radiant inside and out. Cat doesn't just offer facials, she offers transformation. 10/10 would recommend to anyone who needs not just skincare, but care of the spirit too.

The owner, Cat, is a talented and experienced technician. She's knowledgeable, compassionate, and a…read moregood listener. Her suite is amazing and sets the mood for a wonderful experience.

Shivam and Nilam did an awesome job! Shivam gave me a haircut, and I absolutely love the results…read more Nilam did a wonderful facial and threading service as well. They are both highly professional, skilled, and friendly. I had a great experience and would definitely recommend this salon to anyone looking for quality service.

Great service! Been coming here for my eyebrows for a couple of years. Always fast and they do a…read moregreat job!

This place is very nice. My daughter and I needed to get our brows done and I found this place in…read morethe area. The front desk asked what we needed and we were serviced right away. $15 for brows not bad!

- Extremely Poor Customer Service…read more I am very disappointed with my experience at Threads Beauty Bar. I called Priti (P-R-I-T-I) the receptionist at 1:00 PM to ask if the threading specialist I like was available. She told me yes, the specialist was available today and also tomorrow. I explained that I live an hour and a half away and specifically drive out for this particular service provider because she does great work. Priti said that was fine and told me there were no appointments scheduled, so I could come in anytime. At 2:35 PM, I called back to confirm that I would be coming and asked if there was an appointment available. She said they had an opening at 3:15 PM. I said that would work. She then abruptly hung up without taking my name or confirming anything. When I arrived and parked, I called back because I realized she had never taken my name to hold the 3:15 appointment. I had my seven-year-old daughter with me, who is sick, so I wanted to be sure the appointment was secured before bringing her inside. Priti told me she could not put my name down unless I physically came into the salon. I did not understand why my name could not simply be written down over the phone, especially since she was the one who hung up without confirming details. Then she started to say, show me your car .. I will come out to see you in your car so I know you are here. I got frustrated because why would I want anyone to see my car when I'm trying to give her my name for the appointment?! She said she doesn't believe me that I'm here and calling to put my name on the time, I was so confused! The situation escalated unnecessarily. Instead of resolving it professionally, she involved someone named Neil, who told me they would not service me and that I had to leave. For someone who drives 1.5-2 hours specifically for their services, this level of rudeness and lack of professionalism is unacceptable. Clear communication and basic courtesy would have prevented this entire situation. Unfortunately, due to the poor and dismissive customer service, I will not be returning. I will also report this to the business bureau.

First time with Alissa and am super happy with the results! She is super sweet and handles…read moreeverything like a true professional. I definitely recommend if you are a first timer or experienced like myself and looking for someone who knows what they're doing!

Just moved into the Dublin/Pleasanton area -- wanted to find a great local brazilian wax spot and I…read moredid. Alissa generated positive energy while also making me feel comfortable throughout the entire process. Giving the outcome and experience 5 stars!