First of I want to give a huge shout out to the nine two five salon team both in Hayward and…read morePleasanton. I found out my goddaughter's hair was severely matted and started calling around. My boyfriend's childhood friend who also happens to be a hairstylist in the San Ramon area told me to call nine two five salon. I called the Hayward location right away since I'm very familiar with them and have gone to them in numerous different occasions. I called and spoke with Rebecca from the Hayward location and asked if anyone can detangle hair in either of their location. She got back to me in less than 15 minutes and was able to find Madison for me from their Pleasanton location. I booked right away for a Thursday morning appointment and the rest was history. We showed up Thursday morning and Madison did her thing. One of my biggest appreciation for Madison is her compassion for my goddaughter. She saw the stress in her eyes and really wanted to help her preserve her hair. Madison communicated with both me and my goddaughter about the what-ifs and how she was gonna proceed in case she couldn't save her hair but she made sure that every step was explained. Madison was very patient and made sure she didn't stay in one area of her head because her head was going to be tender. Madison brushed out my goddaughters for as long as she could. Honestly, I think the whole process took anywhere from 10-13 hours give or take split between two days. Madison had to move her schedules around just to accommodate my goddaughter. The end result was amazing. My goddaughter was extremely happy and excited with her new hair. She showed it off to me and sent me a bunch of pictures overall being happy and thankful that I found Madison. So if you're looking for someone to do detangling on your hair or really anyones hair, Madison is your go to person. Her rate wasn't bad at all either. All in all, shout out to Madison, thank you for the patience and compassion you've put in on taking care of my goddaughter. Know that it meant so much and you're an amazing hair stylist and an amazing person.

I rarely leave negative reviews, but I feel obligated to share my experience. I met with stylist…read moreLily Costa. I paid over $700 for tape in hair extensions and $350 plus 20% tip for installation of the tape in hair extensions. Within days, multiple extensions began falling out and some extensions were already twisting. I immediately contacted the stylist, documented the issues with photos, and returned for a correction appointment. Despite the repair, additional extensions continued to fall out shortly afterward. Throughout the process, I made efforts to resolve the matter directly and professionally. Rather than acknowledging the possibility of an installation issue, responsibility was repeatedly shifted to potential hair-loss concerns. However, the extensions that fell out still had significant hair amounts of my natural hair attached, and a second stylist who evaluated the installation raised concerns about the amount and placement of hair within some of the extension sandwiches. What I found most disappointing was not just the installation itself, but the lack of accountability when the problem persisted after corrective work was performed. I spent additional time, money, and effort trying to have the issue addressed, yet I was repeatedly asked to return for further evaluations after already making a trip for corrective work. After extensive discussions and continued documentation of the problem, the stylist stated I was threatening her by saying I was going to leave a review of her work. She mentioned that she would offer me a partial refund of $100 to resolve this matter but I am not to leave a review of threaten her. Apparently telling her that her work was not adequate is considered threatening. After telling the stylist that $100 was unacceptable she eventually refunded $150, but does not change the fact that the extensions failed almost immediately after installation. My expectation when paying for a professional extension installation is that the extensions remain secure for more than a few days and that legitimate concerns are addressed without the customer having to repeatedly advocate for themselves.

Had such a great experience with Vika!…read more Her studio is so cute and cozy inside. The overall vibe + the holiday decorations were so aesthetically pleasing and added to the full experience, I felt immersed in Vika's service and could tell right away she put a lot of passion into what she does! She made me feel listened to and excited, and she introduced me to some clean, natural hair care that I still need to go back and purchase from her! I took a short paper survey so she had some insight to my hair history and goals, showed her some photos and explained what I wanted, and she got right to work. I felt super comfy in her chair while she washed my hair, products smelled amazing and made my hair SO soft, she introduced me to a GHD wet to dry brush I also need to purchase now lol, and she gave me the BEST haircut I've ever had. It was exactly what I was looking for and more - I couldn't believe it was actually my hair! I made sure to book my three month appointment with her and am very excited about being a loyal client here. I've gotten so many compliments on my hair and I'm so incredibly happy with it!

Vika is great. Admittedly, my hair needs as a guy are very simple. Still, a cozy little studio and…read moreher treatment create safe and comfortable environment.

Jennifer always makes my hair look amazing. You feel like a super-star walking out of the salon…read more I've changed my mind on what colors I want in my hair, and she has executed it beyond what I was expecting. Book fast with her because she fills up FAST! Her work is spectacular and you will not regret booking with her. Book now!!

I was so thrilled to meet Jennifer and even more grateful for the amazing job she's done with my…read morehair! She's so talented and has brought my hair back to life. During these times it means even more to know your hair will be given the tlc it needs. I hesitate to share her but she's too good not to. If you're aiming for that polished and Pinterest worthy look she's your go to gal.

I drove 35 minutes one way from Hayward just to see Emilia! I've been going to her for almost 8-9…read moreyears now! She's truly the only person I feel satisfied and completely happy cutting my hair. She's so knowledgeable, thorough, patient, detailed oriented and I can truly relax in her chair. I usually have her cut my hair in a lob, a-line bob or a blunt end bob. She always makes my lines crispy but I asked that she never stack me (personally) . Come see her for your next visit! You won't be disappointed .

I've been meaning to do this for a few weeks now…read more I got my first haircut in a year by Emilia Yoell, which admittedly was scary because I've gone to the same person for almost a decade now. I have long hair and I just want it to look nice & healthy. Emilia was an absolute gem, the haircut was great, service was fantastic and let's be honest, most people are going to get their hair done by someone they like and connect with. It was my first time meeting Emilia and somehow I walked out of there feeling like we've been friends for a decade. 10/10. 5 stars, no complaints. She's got a client for as long as my hair keeps growing.

Aly was amazing. I needed my long hair chopped to a very short length, and she gave me the perfect…read morecut. She was so thorough and invested. I will definitely be going again.

How does a stylist no know to dry someone's hair fully when doing a blowout ?? I had to tell her to…read moredry it more . I understand she had another client waiting and my hair took loner than expected but he lost a really loyal customer . There is no sign I have a tough time finding the place . The decor was nice the staff is pleasant but need more experience

BROOKE IS THE BEST HAIR STYLIST!!! She has been my hair stylist now for a couple years and I will…read morenever go to anyone else!!! Before finding Brooke I had gone to two other local hair stylists and had really bad experiences (bleach burns, rude people, unflattering haircuts). I was worried maybe it was just my head shape or something but then I found Brooke and will be forever thankful! We have gone through all kinds of styles and colors and she absolutely knocks them all out of the park! Because I generally tone/ color my hair, it's not just a quick appointment, and I absolutely love just chatting with her. She's extremely personable and kind, makes me wish I needed to get my hair done even more often! Trying a new stylist can be nerve wracking but you're in great hands with Brooke!!

I see Brooke and she is great! Prior to finding Brooke, I had the same hairstyle for years because…read moreI couldn't figure out what to do differently and was very unsure. She came up with suggestions for a new hair style that I am so pleased with, wish I would have found her sooner. She is also great with color. Brooke is such a delight, I really look forward to my appts.

The worlds best hair dresser!!!…read more Kristi is truly the most incredible, kind and caring person you will meet. And she's the best at hair! My favorite part about her is she truly cares about being honest, protecting the integrity of your hair and always makes sure that you are satisfied. I've been going to her for over a decade and still drive over 2 hours to see her because she's simply the best! I get so many compliments on my hair and for someone who is very blonde, my hair is still very healthy thanks to Kristi!! I couldn't recommend her more!

Kristi has taken care of my hair for years. She has done very many treatments on my hair keratin…read morehydration helped my damaged hair. She has colored my hair and helped me find extensions that worked and she did a fantastic job putting them in. Whenever I needed help, I could call her and she fit me into her schedule to help me out. I love my hair.

Ensieh is incredible!!! I did the Agave hair treatment for the first time with her and I absolutely…read morelove the outcome of it! My hair feels so soft and healthy, not to mention frizz-free :) She takes her time throughout the process and does not rush through any of the steps. She cares about the outcome as much as I did and made me feel very comfortable every step of the way. She was also to welcoming and sweet. I enjoyed my service with her and would come back to her for future treatments. I recommend giving Ensieh a try! She also does amazing hair cuts as well as coloring treatments. Thank you so much Ensieh, I cannot wait to see you next! xoxo

I've been going to Ma Jolie for about a year now and Ensieh is my current hair stylist, and what an…read moreamazing and knowledgeable stylist she is! She is now "my stylist", and from my very first visit, I could tell immediately that she is a perfectionist when it comes to styling and colouring, which is always a plus when you're spending so much money and trusting someone with your hair. She's done my hair three times so far and every time, the results have been perfect and flawless. She listens and advises and I've begun to trust her suggestions. Would definitely recommend Ensieh!